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Service bulletin PIT4911U

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10113229
Published by NHTSA2017-08-15
Manufacturer's numberPIT4911U
Manufacturer's date2013-09-04
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM

NHTSA's summary

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
BUICK ENCLAVE2013, 2014
BUICK ENCORE2013, 2014
BUICK LACROSSE2013, 2014
BUICK REGAL2013, 2014
BUICK VERANO2013, 2014
CADILLAC ATS2013, 2014
CADILLAC CTS2013, 2014
CADILLAC ELR2014
CADILLAC ESCALADE2013, 2014
CADILLAC ESCALADE ESV2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2013, 2014
CADILLAC XTS2013, 2014
CHEVROLET AVALANCHE2013
CHEVROLET CAMARO2013, 2014
CHEVROLET CORVETTE2013, 2014
CHEVROLET CRUZE2013, 2014
CHEVROLET EQUINOX2013, 2014
CHEVROLET EXPRESS2013, 2014
CHEVROLET IMPALA2014
CHEVROLET MALIBU2014
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2013, 2014
CHEVROLET SPARK2013, 2014
CHEVROLET SUBURBAN2013, 2014
CHEVROLET TAHOE2013, 2014
CHEVROLET TRAVERSE2013, 2014
CHEVROLET VOLT2013, 2014
GMC ACADIA2013, 2014
GMC SAVANA2013, 2014
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2013 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2013, 2014
GMC YUKON2013, 2014
GMC YUKON DENALI2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2013, 2014 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20242942024-05-24. Electrical
20232102023-04-06. Electrical
23V2470002023-04-06. ELECTRICAL SYSTEM:WIRING
20194632019-09-19. Electrical
20193252019-06-28. Electrical
20184812018-09-07. Electrical
20182342018-05-04. Electrical
20182122018-04-27. Accessories
18V2670002018-04-26. EQUIPMENT
20165972016-11-29. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
23-NA-0012025-04-28. Service bulletin. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
18-NA-1802025-01-30. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
09-06-04-026Z2025-01-23. Service bulletin. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.