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Service bulletins for the 2013 Cadillac SRX

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

2008 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
G-1791832017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 13369 - Service Update. Install new software into the rear seat entertainment system, if necessary. The software in some of these vehicles may not enable the operator to resume playback of the DVD/CD system after the vehicle is turned off. With this condition, the DVD/CD system will only be able to start at the beginning of the disc. In addition, a black screen may appear on the rear DVD screens for up to 7 minutes after a short ignition cycle.
G-1710112017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12293A - Customer Satisfaction (revised service procedure). Software updates for the CUE system. These updates will enhance the customer experience with the human machine interface (HMI) radio, including Phone/Bluetooth Pairing, Media Player, internal/external resets, rear camera, and map database.
G-1668272017-08-15. Service bulletin. STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS. 13125 - Customer Satisfaction Program - There may be an interference condition between the outside door handle and the door handle bracket assembly. This could cause the outside door handle to stick or bind in the open position when the door is opened from outside of the vehicle. If this occurs, the door may bounce back when attempting to close it. If the door does not latch, a warning chime will sound and a warning message in the instrument cluster will illuminate. Tapping on the outside door handle or closing the door with higher effort should free the door handle and allow it to latch. Dealers will inspect and modify the front and rear outside door handles.
G-1662082017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 13120B - Service Update (population added; expiration date extended). Reprogram the transmission control module (TCM). The torque converter clutch solenoid in the TECHM can stick due to debris in the transmission. When the vehicle is at the end of a coast-down, as the vehicle is coming to a stop, a stuck solenoid will fail to release the torque converter clutch. This keeps the engine directly connected to the driven wheels. As the vehicle stops, the engine speed will be pulled down below normal idle speed and the engine may stall. The vehicle can be immediately restarted and driven. The reprogramming will install a revised calibration to correct this condition.
G-1654042017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12262C - Service Update (revised service procedure). Reprogram the seat memory control module. The reprogramming of the seat memory control module will change how the auto memory recall feature recalls the stored memory settings from the RKE transmitters.
G-1642582017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER. 13120A - Service Update (revised population). The torque converter clutch solenoid in the TECHM can stick due to debris in the transmission. When the vehicle is at the end of a coast-down, as the vehicle is coming to a stop, a stuck solenoid will fail to release the torque converter clutch. This keeps the engine directly connected to the driven wheels. As the vehicle stops, the engine speed will be pulled down below normal idle speed and the engine may stall. The vehicle can be immediately restarted and driven. Dealers are to reprogram the transmission control module with a revised calibration to correct this condition.
G-1638172017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER. 13120 - Service Update. The torque converter clutch solenoid in the TECHM can stick due to debris in the transmission. When the vehicle is at the end of a coast-down, as the vehicle is coming to a stop, a stuck solenoid will fail to release the torque converter clutch. This keeps the engine directly connected to the driven wheels. As the vehicle stops, the engine speed will be pulled down below normal idle speed and the engine may stall. The vehicle can be immediately restarted and driven. Dealers are to reprogram the transmission control module with a revised calibration to correct this condition.
G-1637682017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER. 13077A - Service Update (revised warranty information). The torque converter housing may have a casting defect on the sealing flange that could prevent the molded rubber carrier gasket from fully seating on the flange. If the gasket is not fully seated, over time, a transmission fluid leak could develop. Dealers are to inspect the date and mold code on the transmission housing. If specific date and mold codes are found, the transmissions will require replacement.
G-1619662017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12262B - Service Update (clarification of condition). Dealers are to reprogram the seat memory control module. The reprogramming of the seat memory control module will change how the auto memory recall feature recalls the stored memory settings from the RKE transmitters.
G-1614792017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. 12265A - Service Update (revised warranty information). replace the radio control assembly on certain 2013 model year Cadillac ATS, SRX, and XTS vehicles. The radio volume increases to maximum level without input and the radio cannot be turned off. This condition may or may not occur on subsequent ignition cycles. Also, the heated and/or ventilated seat operation may turn on without input, and/or the outside buttons on the radio control assembly may not work. Dealers are to replace the radio control assembly.
G-1612572017-08-15. Service bulletin. POWER TRAIN; ENGINE AND ENGINE COOLING. 13077 - Service Update. The torque converter housing may have a casting defect on the sealing flange that could prevent the molded rubber carrier gasket from fully seating on the flange. If the gasket is not fully seated, over time, a transmission fluid leak could develop. Dealers are to inspect the date and mold code on the transmission housing, and if specific date and mold codes are found, the transmissions will be replaced.
G-1595882017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12293 - Customer Satisfaction Program. Software updates for the CUE system. The updates will enhance the customer experience with the human machine interface (HMI) radio, including Phone/Bluetooth Pairing, Media Player, internal/external resets, rear camera, and map database. Dealers are to update the software for the CUE system and the navigation map database for the HMI radio.
G-1589652017-08-15. Service bulletin. SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. 12265 - Service Update. Replace the radio control assembly. The radio volume increases to maximum level without input and the radio cannot be turned off. This condition may or may not occur on subsequent ignition cycles. Also, the heated and/or ventilated seat operation may turn on without input, and/or the outside buttons on the radio control assembly may not work.
G-1597762017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12262A - Service Update (revised service procedure). Reprogram of the seat memory control module. The reprogram will remove the automatic seat memory recall function from the key fobs. Customers have commented on the dissatisfaction of the key fob automatic memory function.
G-1585192017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12262 - Service Update (revised SRX insert). Customer dissatisfaction with the key fob automatic memory function. Dealers are reprogram the seat memory contol module to remove the automatic seat memory recall function from the key fobs.
G-1578932017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. 13003A - Service Update (revised instructions ). The radio volume increases to maximum level without input and the radio cannot be turned off. This condition may or may not occur on subsequent ignition cycles. Also, the heated and/or ventilated seat operation may turn on without input, and/or the outside buttons on the radio control assembly may not work. Dealers are to run a diagnostic procedure to verify the integrity of the indium tin oxide (ITO) sensing of the radio control assembly. If the diagnostic procedure determines a concern with the ITO sensing, dealers are to replace the radio control assembly.
PI0592D2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin provides information on service programming system (SPS) errors.
09-06-04-026M2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE. This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
99-08-51-007G2017-08-15. Service bulletin. WHEELS. This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.
PIT5444C2017-08-15. Service bulletin. ELECTRICAL SYSTEM:IGNITION; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the “i” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.
PIP5507B2017-08-15. Service bulletin. FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
PIC5494H2017-08-15. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.
PIC6086D2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY. This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
PIC5611E2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; BACK OVER PREVENTION: CAMERA SYSTEM. This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
PIP5507A2017-08-15. Service bulletin. FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP. This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.