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Service bulletin PIC5494H

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114079
Published by NHTSA2017-08-15
Manufacturer's numberPIC5494H
Manufacturer's date2017-07-17
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
CADILLAC ATS2013, 2014, 2015, 2016, 2017
CADILLAC CTS2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CADILLAC SRX2013, 2014, 2015, 2016
CADILLAC XT52017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIE02852024-04-08. Service bulletin. Engineering Information.
PIT4720C2023-12-26. Service bulletin. Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage.
PIC5741B2023-12-11. Service bulletin. Multiple DTCs Set When Using Scan Tool Device.
PIC5741A2023-12-11. Service bulletin. Multiple DTCs Set When Using Scan Tool Device.
PIC57412023-12-11. Service bulletin. Multiple DTCs Set When Using Scan Tool Device.
PIC5728D2023-12-11. Service bulletin. False Low Beam Failure Message Displayed.
PIC5728C2023-12-11. Service bulletin. False Low Beam Failure Message Displayed.
PIC5728B2023-12-11. Service bulletin. False Low Beam Failure Message Displayed.
PIC5728A2023-12-11. Service bulletin. False Low Beam Failure Message Displayed.
PIC57282023-12-11. Service bulletin. False Low Beam Failure Message Displayed.