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Service bulletin G-163768

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114142
Published by NHTSA2017-08-15
Manufacturer's numberG-163768
Manufacturer's date2013-04-15
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

NHTSA's summary

13077A - Service Update (revised warranty information). The torque converter housing may have a casting defect on the sealing flange that could prevent the molded rubber carrier gasket from fully seating on the flange. If the gasket is not fully seated, over time, a transmission fluid leak could develop. Dealers are to inspect the date and mold code on the transmission housing. If specific date and mold codes are found, the transmissions will require replacement.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission, Torque converter

Vehicles listed
CADILLAC SRX2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V2120002014-04-25. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
13V0970002013-03-15. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PIE02762024-04-08. Service bulletin. Engineering Information.
13120C2023-12-11. Service bulletin. Service Update for Inventory Vehicles Only Torque Converter Clutch Sticking Expires May 31, 2015
13120B2023-12-11. Service bulletin. Service Update for Inventory Vehicles Only Torque Converter Clutch Sticking Expires April 30, 2014
13120A2023-12-11. Service bulletin. Service Update for Inventory Vehicles Only Torque Converter Clutch Sticking Expires April 30, 2014
131202023-12-11. Service bulletin. Service Update for Inventory Vehicles Only Torque Converter Clutch Sticking Expires April 30, 2014
13077A2023-12-11. Service bulletin. Service Update for Inventory and Customer Vehicles Transmission Fuid Leak Expired with Base Warranty. Equipped with 6-Speed Automatic Transmission (6T70)
130772023-12-11. Service bulletin. Service Update for Inventory and Customer Vehicles Transfer Fluid Leak Expires with Base Warranty
17-NA-0662023-07-25. Service bulletin. This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
06-00-89-031D2021-09-07. Service bulletin. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
990420002L2021-08-09. Service bulletin. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.