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Service bulletin G-166827

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114165
Published by NHTSA2017-08-15
Manufacturer's numberG-166827
Manufacturer's date2013-05-30
NHTSA componentSTRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

NHTSA's summary

13125 - Customer Satisfaction Program - There may be an interference condition between the outside door handle and the door handle bracket assembly. This could cause the outside door handle to stick or bind in the open position when the door is opened from outside of the vehicle. If this occurs, the door may bounce back when attempting to close it. If the door does not latch, a warning chime will sound and a warning message in the instrument cluster will illuminate. Tapping on the outside door handle or closing the door with higher effort should free the door handle and allow it to latch. Dealers will inspect and modify the front and rear outside door handles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
BUICK LACROSSE2013
BUICK REGAL2013
BUICK VERANO2013
CADILLAC SRX2013
CHEVROLET CRUZE2013
CHEVROLET MALIBU2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20151182015-03-18. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
23-NA-2192024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
PI0672A2024-04-29. Service bulletin. Wind Noise from Rear Side Door Stationary Window
PI0281K2024-02-14. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PIT5012E2023-12-26. Service bulletin. Antenna Mast Broken Off From Antenna Base Mount Low Profile Antenna Available
PIT4931C2023-12-26. Service bulletin. A Door May Not Open With The Outside Handle And/Or The Inside Handle.
PIC5398C2023-12-11. Service bulletin. Mist From Instrument Panel Vents, Moisture On Windshield Or Water On Floor
PIC5398B2023-12-11. Service bulletin. Mist From Instrument Panel Vents, Moisture On Windshield Or Water On Floor.
PIC5322C2023-12-11. Service bulletin. Heated Seat Operation After Performing A Remote Vehicle.