WenmarOpen by Wenmar Pro

Service bulletins for the 2013 Cadillac SRX

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

2008 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Only bulletins with component: Software are shown. Show all

Bulletins, newest first
G-1597762017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12262A - Service Update (revised service procedure). Reprogram of the seat memory control module. The reprogram will remove the automatic seat memory recall function from the key fobs. Customers have commented on the dissatisfaction of the key fob automatic memory function.
G-1585192017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12262 - Service Update (revised SRX insert). Customer dissatisfaction with the key fob automatic memory function. Dealers are reprogram the seat memory contol module to remove the automatic seat memory recall function from the key fobs.
PI0592D2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin provides information on service programming system (SPS) errors.
09-06-04-026M2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE. This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
PIT5236G2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
12-09-41-0022017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
PI14992017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This preliminary informational bulletin provides repair information on radio speaker amplifier reprogramming to correct a customer concern of a loud drone noise heard when cargo area is loaded, particularly on vehicles equipped with spare tire.
05-06-04-060A2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.
PI1238C2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM on start-up when manually tuned and/or using voice recognition, no radio wake-up, rear view camera and OnStar handsfree calling issues, favorite stations stored twice and/or disappear.
PIT5389C2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC4935F2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
PIP4723B2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIC4801H2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC3278G2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; STEERING. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC5588C2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIP4902J2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT5236J2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.
PIC58912017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
PIC58042017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. This Preliminary Information communication advises the technician of steps to take if Pandora is inoperative or experiencing intermittent operation. 1. Verify Pandora is installed on the device. 2. Make sure the device is Bluetooth connected and paired to Cadillac CUE. 3. Make sure stations have been created in Pandora on the device. 4. Launch Pandora by selecting the Pandora Icon on the Integrated Center Stack and allow a few moments for the App to start on the device. 5. Make sure the Bluetooth volume on the device is turned up or on. Pandora volume is controlled by the device since it is a Bluetooth application. 6. Pandora is controlled by the devices connection and data signal. If the device has a poor data signal Pandora may not play. 7. If Pandora is successfully working, the device should display "Accessory". 8. Apple devices must be connected via USB to the vehicle to launch Pandora. Customers can use the Bluetooth input under the media selection to stream audio but will not have full control of the device using the radio. 9. Some Android phones require a setting in Pandora to allow Pandora to access automotive audio. Launch Pandora on the phone, in Pandora select settings in the upper right hand corner of the screen, select "advanced" and make sure "Bluetooth for Automotive" is checked and enabled. 10. If all of the above tips have been verified, and the message ?No Internet Connection? is displayed on the Integrated Center Stack screen, CUE is not picking up the devices internet connection. Ensure that the device has adequate battery life and a good data signal. Check to see if Pandora can be heard through the device itself. If Pandora is playing through the handset device, try repairing the device and/or switching to a different audio screen and coming back to Pandora. 11. If Pandora is installed on a phone and a media device is also connected, such as an IPod that is hardwired to the vehicle, there may be confusion.
PIT4733J2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
PIP4902E2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
16-NA-0112017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This technical bulletin provides a procedure to update your apple product to the latest software version to correct a condition of infotainment system will not return to media after bluetooth call ends
PIC5891C2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
PIC5891B2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
PIC5491E2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.