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Service bulletin 16-NA-011

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10112277
Published by NHTSA2017-08-15
Manufacturer's number16-NA-011
Manufacturer's date2016-01-19
NHTSA componentEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

This technical bulletin provides a procedure to update your apple product to the latest software version to correct a condition of infotainment system will not return to media after bluetooth call ends

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
BUICK CASCADA2016, 2017
BUICK ENCLAVE2013, 2014, 2015, 2016, 2017
BUICK ENCORE2013, 2014, 2015, 2016, 2017
BUICK ENVISION2016, 2017
BUICK LACROSSE2013, 2014, 2015, 2016, 2017
BUICK REGAL2013, 2014, 2015, 2016, 2017
BUICK VERANO2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2013, 2014, 2015, 2016, 2017
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2013, 2014, 2015, 2016, 2017
CADILLAC ESCALADE ESV2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017
CADILLAC ESCALADE EXT2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2013, 2014, 2015, 2016
CADILLAC XT52017
CADILLAC XTS2013, 2014, 2015, 2016, 2017
CHEVROLET AVALANCHE2013
CHEVROLET BOLT EV2017
CHEVROLET CAMARO2013, 2014, 2015, 2016, 2017
CHEVROLET CAPRICE2013 to 2017
CHEVROLET CAPTIVA2013 to 2015
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET COLORADO2015, 2016, 2017
CHEVROLET CORVETTE2013, 2014, 2015, 2016, 2017
CHEVROLET CRUZE2013, 2014, 2015, 2016, 2017
CHEVROLET EQUINOX2013, 2014, 2015, 2016, 2017
CHEVROLET EXPRESS2013, 2014, 2015, 2016, 2017
CHEVROLET IMPALA2013, 2014, 2015, 2016, 2017
CHEVROLET MALIBU2013, 2014, 2015, 2016, 2017
CHEVROLET N300 MAX2017
CHEVROLET ORLANDO2013, 2014
CHEVROLET SILVERADO2013
CHEVROLET SILVERADO2015, 2016, 2017
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2013, 2014, 2015, 2016, 2017
CHEVROLET SPARK2013, 2014, 2015
CHEVROLET SPARK EV2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2013, 2014, 2015, 2016, 2017
CHEVROLET TAHOE2013, 2014, 2015, 2016, 2017
CHEVROLET TRAVERSE2013, 2014, 2015, 2016, 2017
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017
CHEVROLET VOLT2013, 2014, 2015, 2016, 2017
GMC ACADIA2013, 2014, 2015, 2016, 2017
GMC CANYON2015, 2016, 2017
GMC SAVANA2013, 2014, 2015, 2016, 2017
GMC SIERRA2013
GMC SIERRA2015, 2016, 2017
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2013 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2013, 2014, 2015, 2016, 2017
GMC YUKON2013, 2014, 2015, 2016, 2017
GMC YUKON DENALI2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V0840002016-02-11. ELECTRICAL SYSTEM:SOFTWARE
14V3010002014-06-06. ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
14V2230002014-04-30. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; FUEL SYSTEM, GASOLINE
13V0970002013-03-15. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:AUTOMATIC TRANSMISSION
12V2240002012-05-18. ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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