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Service bulletins for the 2025 Cadillac Escalade IQ

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

369 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with type: Service campaign are shown. Show all

Bulletins, newest first
N252516700-012026-08-26. Service campaign. UNKNOWN OR OTHER. The Battery Energy Control Module (BECM) in certain vehicles include battery-monitoring software. An update is available for this software that improves the BECM’s ability to detect moisture inside the RESS enclosure. Dealers are to reprogram the BECM with the updated software.
N252502891-012026-08-20. Service campaign. POWER TRAIN. Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the rear electric drive transmission module.
N252511441-012026-04-08. Service campaign. UNKNOWN OR OTHER. Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will replace the 3rd row outboard head restraints, and if applicable, replace the 2nd row head restraints.
N2525290802026-04-01. Service campaign. ELECTRICAL SYSTEM. Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dealers are to inspect the RESS pack connectors and install the proper HV Header Plug if missing.
N2525415102026-03-03. Service campaign. UNKNOWN OR OTHER. Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified. Dealers are to provide the customer with the latest design charging adapter.
N252494250-012026-01-27. Service campaign. UNKNOWN OR OTHER. Certain vehicles listed above may be missing relevant information regarding the use of snow chains, snow socks, or other traction devices from the Owner’s Manual. Vehicle owners will be mailed an owner’s manual insert to include with other important printed material in the glovebox. For vehicles currently on dealer lots, dealers will include the insert prior to delivery.
N2525193502025-11-05. Service campaign. UNKNOWN OR OTHER. Customer Satisfaction Program. Certain vehicles listed above may have a condition where the emblem that is adhered onto the switch module could delaminate and partially separate. Dealers will replace the rear closure release with emblem pushbutton.
N2525114412025-11-05. Service campaign. UNKNOWN OR OTHER. Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will replace the 3rd row outboard head restraints, and if applicable, replace the 2nd row head restraints.
N2525134802025-10-15. Service campaign. UNKNOWN OR OTHER. Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the headlining trim panel retainers may exhibit a squeak/rattle while driving. Dealers will replace the headlining trim panel retainers.
N2525167002025-10-07. Service campaign. UNKNOWN OR OTHER. The Battery Energy Control Module (BECM) in certain vehicles include battery-monitoring software. An update is available for this software that improves the BECM’s ability to detect moisture inside the RESS enclosure. Dealers are to reprogram the BECM with the updated software.
N252492830-022025-10-03. Service campaign. UNKNOWN OR OTHER. Service Update. Certain vehicles listed above may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will replace the 3rd row outboard head restraints, and if applicable, replace the 2nd row head restraints.
N2525075002025-09-17. Service campaign. SUSPENSION. Certain vehicles may have a condition in which the rear lower control arm bolts were not fully torqued. Dealers are to perform a rear wheel alignment and properly torque all four rear lower control arm bolts.
N2524942502025-08-26. Service campaign. UNKNOWN OR OTHER; WHEELS. Certain vehicles may be missing relevant information regarding the use of snow chains, snow socks, or other traction devices from the Owner’s Manual. Vehicle owners will be mailed an owner’s manual insert to include with other important printed material in the glovebox. For vehicles currently on dealer lots, dealers will include the insert prior to delivery.
N252500161-012025-07-23. Service campaign. FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; UNKNOWN OR OTHER. If the driver receives a “Driver Assist Unavailable” message, and SuperCruise is non-functional, all future OTA updates may fail. Dealers will replace the Forward Range Radar Sensor to restore SuperCruise functionality and enable future OTA updates.
N2525001612025-07-17. Service campaign. UNKNOWN OR OTHER. Certain vehicles may have a condition in which SuperCruise is inoperative following a failed over the air (OTA) software update. Dealers will replace the Forward Range Radar Sensor to restore vehicle module communications.
N2525028912025-07-16. Service campaign. ENGINE. Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the rear electric drive transmission module.
N252494770-012025-06-20. Service campaign. UNKNOWN OR OTHER. Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
N2524947702025-06-17. Service campaign. UNKNOWN OR OTHER. Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
N2424910902025-05-06. Service campaign. UNKNOWN OR OTHER; STRUCTURE:BODY. Certain vehicles may have a condition in which the metal at the front door inner panel may be split. Dealers are to inspect the front side doors and replace the door as necessary.
N2525031002025-05-06. Service campaign. UNKNOWN OR OTHER. On certain vehicles listed above, the 12V Battery Negative Cable was erroneously labeled with a First Responder Emergency Cut Loop label. Dealers are to inspect and ensure that the High Voltage Service Lockout Harness has the Emergency Cut Loop label installed and the 12V Battery Negative Cable does not have the Emergency Cut Loop label installed.
N242451390-032025-05-06. Service campaign. UNKNOWN OR OTHER. On certain vehicles listed above, the 12V Battery Negative Cable was erroneously labeled with a First Responder Emergency Cut Loop label. Dealers are to inspect and ensure that the High Voltage Service Lockout Harness has the Emergency Cut Loop label installed and the 12V Battery Negative Cable does not have the Emergency Cut Loop label installed.
N252492830-012025-04-17. Service campaign. UNKNOWN OR OTHER. Certain vehicles may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will inspect, and if necessary, replace the 2nd and/or 3rd head restraints.
N2524928302025-04-01. Service campaign. UNKNOWN OR OTHER. Service Update. Certain vehicles may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will inspect, and if necessary, replace the 2nd and/or 3rd head restraints.
N2424909702025-03-03. Service campaign. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Service update - Certain vehicles listed above may have a condition in which the access control module is preventing over-the-air (OTA) updates. Dealers are to reprogram the access control module.
N242490440-012025-01-23. Service campaign. ENGINE. Service Update. Certain vehicles may require software updates that improve the customer experience and optimize future over-the-air updates. Dealers will perform a comprehensive software update.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.