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Service campaign N252492830

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService campaign
NHTSA id11016151
Published by NHTSA2025-04-01
Manufacturer's numberN252492830
Manufacturer's date2025-04-01
Campaign id or software versionN252492830
NHTSA componentUNKNOWN OR OTHER

NHTSA's summary

Service Update. Certain vehicles may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will inspect, and if necessary, replace the 2nd and/or 3rd head restraints.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Vehicles listed
CADILLAC ESCALADE IQ2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.