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Service campaign N242490440-01

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService campaign
NHTSA id11013051
Published by NHTSA2025-01-23
Manufacturer's numberN242490440-01
Manufacturer's date2025-01-23
Campaign id or software versionN242490440-01
NHTSA componentENGINE

NHTSA's summary

Service Update. Certain vehicles may require software updates that improve the customer experience and optimize future over-the-air updates. Dealers will perform a comprehensive software update.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine

Vehicles listed
CADILLAC ESCALADE IQ2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
23-NA-1532025-10-25. Service bulletin. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
N2525028912025-07-16. Service campaign. Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the rear electric drive transmission module.
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
N2424904402024-12-20. Service campaign. Certain vehicles may require software updates that improve the customer experience and optimize future over-the-air updates. Dealers will perform a comprehensive software update.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.