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Service campaign N242490970

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService campaign
NHTSA id11014676
Published by NHTSA2025-03-03
Manufacturer's numberN242490970
Manufacturer's date2025-03-03
Campaign id or software versionN242490970
NHTSA componentELECTRICAL SYSTEM; UNKNOWN OR OTHER

NHTSA's summary

Service update - Certain vehicles listed above may have a condition in which the access control module is preventing over-the-air (OTA) updates. Dealers are to reprogram the access control module.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
CADILLAC ESCALADE IQ2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
N2525290802026-04-01. Service campaign. Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dealers are to inspect the RESS pack connectors and install the proper HV Header Plug if missing.
25-NA-1532025-12-04. Service bulletin. This informational bulletin provides Information on Rear Upper Body Structure Auxiliary Lamp Will Not Turn ON.
25-NA-1312025-11-05. Service bulletin. This Service bulletin provides information on the heated seats warming up when the vehicle is started but soon cooling off and the heated seat LED indicator remaining illuminated may be due to the BCM software calibration.
25-NA-1082025-10-27. Service bulletin. This bulletin provides a procedure to inspect and verify the drive shafts are over extending past the 5mm tolerance, causing the customers concern of a fluid leak under the vehicle.
25-NA-0442025-10-27. Service bulletin. This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
24-NA-2022025-10-27. Service bulletin. This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
PIE08392025-10-27. Service bulletin. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Inoperative Lumbar and/or Massage Function Message on Driver Information Center (DIC).
23-NA-2022025-10-25. Service bulletin. This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
23-NA-1512025-10-02. Service bulletin. This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.