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Service bulletins for the 2012 BMW 328i

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

623 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Software are shown. Show all

Bulletins, newest first
B8402212021-08-09. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM:SOFTWARE. The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
B6507092020-08-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
1219122019-07-10. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Service Action: Program Control Units (OBD, Electric Coolant Pump). Due to an error in the data for OBD (On-Board Diagnosis) a DME software update is required. CAUSE DME software error.
B1220192019-06-24. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:SOFTWARE. DELIVERY STOP: PROGRAM CONTROL UNITS (DME). A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. A software error within the Digital Motor Electronics (DME) may cause a miscalculation of an onboard diagnostic (OBD) function. All vehicles will need a software update (no parts required).
B6104192019-05-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March 2019.
B3203192019-04-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; STEERING. STEERING GEAR MOVEMENT NOT SMOOTH. Stiff movement in the steering or sticks when steering from one limit position to the other Unfavorable software of the Electric Power Steering (EPS)
B1201192019-02-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SERVICE ACTION: PROGRAM THE DIGITAL MOTOR ELECTRONICS (DME). In the DME control unit software.
B6119182019-02-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. STANDARD OCCASIONAL USE CABLE - CHARGING COMPLAINT TROUBLESHOOTING.
B3104162018-12-10. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM:SOFTWARE. Thumping noises from the front section of the vehicle. Thumping noises from the front section of the vehicle may occur when driving over poor road surfaces. Software of the Variable Damper Control (VDC)
B6201162018-12-10. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE. "Vehicles which have had the Instrument Cluster (KOMBI) replaced may display incorrect CBS (Condition Based Service) data after programming. AFFECTED VEHICLES Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. Incorrect SW calibration loaded after KOMBI replacement."
1222122018-11-26. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE; POWER TRAIN. Service Action: Program Control Units. When coming to a stop, there is the possibility of an unfavorable judder. This is due to the software parameters for downshifting and transmission clutch control. CAUSE Unfavorable vehicle software
6202142018-11-13. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. Head-Up Display Inoperative. The Head-up Display is inoperative. Fault code 0xB7F6E3 - HUD: Communication error (HUD does not answer) is stored in the Instrument Cluster (KOMB25). A software error in the instrument cluster prevents the Head-up Display from activating.
6206132018-11-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE. Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster.
1204142018-11-13. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:SOFTWARE. MTurbocharger Coolant Pump: Fault Code 20A503. "Drive Faulty" message is displayed in the Check Control. Fault code 20A503 "Turbocharger coolant pump, self diagnosis: Signal implausible" is stored in the DME. Unfavorable DME software application
8404122018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.
8402142018-11-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
1235142018-11-13. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE; ENGINE. This Service Information bulletin supersedes SI B12 35 14 dated December 2014. designates changes to this revision SUBJECT N20, N26 Service Engine Soon Light On: Fault Code 1B9702 is Stored. The Service Engine Soon light (MIL) is on with only the following fault stored in the DME: z 1B9702: Engine switch-off time, timer, instrument panel timer DME, Comparison: Value of instrument panel timer too low while engine is running This fault will not cause any engine running or drivability problems. Instrument cluster software error.
B1221142018-11-05. Service bulletin. FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE. Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling.
B6523162018-11-05. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. ?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored. Note: Air conditioning output is also reduced upon MSA stop and is not restored for similar reasons.
B8408182018-08-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
B8406162018-08-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
SIB-12-21-142015-09-25. Service bulletin. FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM; ENGINE; ELECTRICAL SYSTEM:SOFTWARE. BMW: FUEL GAUGE FAILS TO SHOW CORRECT LEVEL OF FUEL WHEN FILLING FUEL TANK BUT WOULD UPDATE ITSELF AFTER DRIVING AWHILE AND ILLUMINATION OF ENGINE MALFUNCTION LAMP (MIL) COMES ON, DUE TO SOFTWARE ERROR IN INSTRUMENT CLUSTER. MODEL 2011-15. *PE
SIB-84-03-142014-09-03. Service bulletin. COMMUNICATION; ELECTRICAL SYSTEM:SOFTWARE. BMW: WHEN USING IPHONE, VARIOUS CONNECTIVITY FAILURES OCCUR, SUCH AS DISCONNECTION OF CALL, LIST OF CONTACTS INCOMPLETE, DUE TO THE VARIANTS AND SOFTWARE USED. MODEL 2008-2014.
SIB-66-02-132013-05-20. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. BMW: THE DRIVER MUST ACTIVATE REAR VIEW CAMERA, USING IDRIVE CONTROLLER, DUE TO REAR VIEW CAMERA FAILING TO AUTOMATICALLY TURN, WHEN REVERSE GEAR IS SELECTED. MODEL 2012-2013 F30. *PE
SIB-12-19-122013-01-18. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. BMW: THE OBD (ON BOARD DIAGNOSIS) EXPERIENCE AN ERROR IN ITS DATA AND REQUIRES AN UPDATE ON DME SOFTWARE. MODEL 2012-2013 F30. *PE

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.