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Service bulletins for the 2012 BMW 328i

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

623 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
6602132018-11-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. Rear-view Camera Does Not Turn On Automatically. When the reverse gear is selected, the rear-view camera does not turn on automatically. The driver must activate the rear-view camera using the iDrive controller or the camera button. CAUSE Software error in the Front Electronics Module (FEM)
6510122018-11-26. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. "Headunit-Basic: CID is blank and ""NO SIGNAL"" is Displayed. Intermittently the Central Information Display (CID) is blank and ""NO SIGNAL"" is displayed on the CID. ??Fault Code B7F8C3 ""no response from CID (HW error: loss of CID communication)"" is stored in the HU-B Error in the Headunit-Basic (HU-B), also called Radio Professional or ENTRY head unit."
6504132018-11-26. Service bulletin. EQUIPMENT. Service Action: Real Time Traffic Information Activation. The Real Time Traffic Information (RTTI) is inoperative. ??The traffic information icon is missing from the menu in the navigation map screen. CAUSE Option 6UH (RTTI) is missing from the Vehicle Order (VO).
6104132018-11-26. Service bulletin. EQUIPMENT. "After FEM Replacement, ISTA/P Unable to Read Vehicle Order. After the FEM (Front Electronic Module) is replaced, ISTA/P states ""The vehicle order could not be read from the vehicle. Import of the vehicle order required."" The replacement FEM does not contain the vehicle-specific data, including the Vehicle Order (VO). The proper ISTA/P parts replacement procedure was not performed."
5137122018-11-26. Service bulletin. EQUIPMENT. Service Action: Replace B-pillar Manufacturer's Certification Label. The B-pillar manufacturer's certification label data does not match the vehicle.
6520122018-11-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. RAD2plus: Radio Causes Battery Drain. The vehicle's battery state of charge is very low after the vehicle was parked for a longer period of time (e.g., overnight). The RAD2+ radio doesn't allow the vehicle to enter full sleep mode, and causes a current draw from the battery with ignition off.
6517122018-11-26. Service bulletin. SEAT BELTS; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES; EQUIPMENT; AIR BAGS. Check Control Message "Restraint System Faulty" Is Displayed. Intermittently the check control message "Front Passenger Restraint System Faulty" is displayed in the Central Information Display. The following information is read from the vehicle: 1. Key Reader Vehicle Defects Details shows DTC: 930AB3. 2. ISTA fault code "930AB3-POL: indicator lamp for passenger airbag deactivation: short-circuit to plus" The fault condition is not present. 3. ISTA check control message ID 109 CAUSE FZD (Operating Unit for Roof) software error causes the POL (Passenger Airbag Off Lamp) to intermittently malfunction.
6510122018-11-26. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Headunit-Basic: CID is blank and "NO SIGNAL" is Displayed. Intermittently the Central Information Display (CID) is blank and "NO SIGNAL" is displayed on the CID. ??Fault Code B7F8C3 "no response from CID (HW error: loss of CID communication)" is stored in the HU-B Error in the Headunit-Basic (HU-B), also called Radio Professional or ENTRY head unit.
6503132018-11-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. Headunit-Basic: All CD Tracks Are Displayed as "track 0" After Restart. INFORMATION Do not replace parts and do not perform a repair attempt! Note: The issue is rectified after a different CD is inserted into the in-dash CD drive. Explain to the customer that this only happens when the vehicle is turned off with CD mode active. This Service Information will be updated as soon as a solution is available. Software solution is expected to be available with ISTA/P 2.50.1 in July 2013. New integration level: F020-13-07-501 or higher WARRANTY INFORMATION Not applicable.
6502132018-11-26. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Headunit-Basic Does Not Start Up and "BMW" Is Permanently Displayed. The Headunit-Basic (HU-B), also called Radio Professional or the ENTRY head unit, does not start up and "BMW" is permanently displayed on the CID (Central Information Display). No fault code is stored in the head unit. Hardware issue in the HU-B
5110112018-11-26. Service bulletin. EQUIPMENT; STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT. Anti-trap Is Activated when Raising the Front Side Windows. When closing the front side windows using the convertible top switch or the central power window switch, one or both front side windows come to a stop at the top third travel area, and then reverse direction slightly. When the switch is actuated again, the windows will close normally. CAUSE The front side windows contact the rear side windows, causing the anti-trap feature of the front side windows to trigger.
0703142018-11-26. Service bulletin. EQUIPMENT. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer. Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
0110142018-11-26. Service bulletin. ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Engine Camshaft (VANOS) Adjustment Units: Limited Warranty Extension to 10 Years Without Mileage Limitation. INFORMATION BMW of North America, LLC ("BMW NA") is extending the limited warranty for the Camshaft (VANOS) Adjustment Units on certain model BMW vehicles equipped with the non-turbocharged 6-cylinder engine to: 10 years without mileage limitation, as determined by the vehicle's original in-service date. This "component-specific" limited warranty extension applies to defects in materials and workmanship and is subject to the applicable New Vehicle/SAV Limited Warranty's exclusions and limitations, in addition to the vehicle and coverage eligibility requirements. This bulletin is notice of a "limited warranty extension." This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem.
7102142018-11-13. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:DIESEL; EQUIPMENT:OTHER:LABELS. Service Action: Replace Emission Label. Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an "emissions" label which contains incorrect information pertaining to the 2015 model year. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at VDCs will be repaired prior to dealer delivery.
6406132018-11-13. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. A/C Cooling: Intermittent Reduction of Air Flow. The customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than one hour. The complaint can vary due to one or more of the following variables: * High outside ambient temperature * Too much humidity * A/C temperature and fan settings set too low for too long Note: It is very difficult to duplicate this issue due the required outdoor weather conditions and length of driving time needed. CAUSE Evaporator starts to freeze up due to the position of the evaporator temperature sensor.
6202142018-11-13. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. Head-Up Display Inoperative. The Head-up Display is inoperative. Fault code 0xB7F6E3 - HUD: Communication error (HUD does not answer) is stored in the Instrument Cluster (KOMB25). A software error in the instrument cluster prevents the Head-up Display from activating.
6120142018-11-13. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:STARTER ASSEMBLY. Vehicle Only Starts when Remote Key Held Against Column. The vehicle does not start using the Comfort Start feature. The vehicle does start once the remote key is held next to the steering column emergency start area (key symbol at the right side of the column between the white marks). The antenna (aerial) in the passenger compartment near the front of the center console has shorted wiring.
5409082018-11-13. Service bulletin. STRUCTURE:BODY:ROOF AND PILLARS; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Cleaning Excess Butyl from RHT Roof Shells. Butyl adhesive is used to secure the seals of the retractable hardtop (RHT) to the steel roof shell panels. Particularly at high ambient temperatures, if excess butyl is present, it may start to seep out from between the seal and the roof shell. This butyl may be black or gray in color. Excess butyl applied to the roof shell during assembly
5105142018-11-13. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. MF56 Make Good Program: Install Accessory Roof Graphic or Mirror Caps. Due to production restrictions at Plant Oxford, certain F56 vehicles produced in May and June of this year cannot be built with the factory option for the contrasting roof and/or mirror caps. This production issue was caused by the plant expanding its paint capabilities to meet increasing vehicle demand. In a continuing effort to maintain the utmost in Motorer satisfaction, MINI USA is offering our dealer partners an alternative solution, the "Make Good" program. For all affected MINI F56 vehicles: * Produced from May 1, 2014 to June 30, 2014 and * Built without the factory order "Contrasting Roof and Mirror Caps" option (382 and 383) Your MINI dealer can offer these Motorers the installation of an accessory roof graphic or set of mirror caps. The Motorer has the choice of either the accessory roof graphic or exterior mirror caps, not both. MINI Area Manager (AM) "Field Authorization" (FAS) is not required. Note: For eligible vehicles (VINs) that are affected by this production restriction, the procedure outlined in this bulletin only applies to mirror caps or roof graphics installed by your dealer. Mirror caps or roof graphics installed through the MINI USA "VIA" (VDC-Installed Accessory) program are not eligible for reimbursement through this Make Good Program.
3602112018-11-13. Service bulletin. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Tire Pressure Monitor System (TPMS) Functional Changes. INFORMATION There has been a disruption in the production and supply chain of certain electronic components. These events have influenced global manufacturing facilities, including the automotive sector. In order to fulfill customer demand and maintain production schedules, BMW has made a change to the Tire Pressure Monitor System of certain vehicles. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/16234.2.B360211.... 6/8/2014 Page 2 of 2 Although the basic system operation and function remain the same, changes have been made to the vehicle's display elements when a low tire pressure condition occurs. The following points apply to vehicles produced during the period listed above: * The Tire Pressure Monitor System continues to meet all federal requirements. * When a low tire pressure condition is detected, a general system warning is issued. The warning will be displayed in the instrument cluster (KOMBI) and/or Control Display, depending on the vehicle's equipment level (refer to the attachment). * When a driver is alerted to a low pressure condition, all four tires should be inspected for damage and proper inflation. The system components, wheel electronics and central antennae/module are fully compatible with current replacement parts. This functional change represents a running production change and is not a defect in materials or workmanship. Any further changes to the system function or components will be communicated in a future bulletin. It is imperative that all service personnel be familiar with these changes. WARRANTY INFORMATION Not applicable.
6505142018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Traffic Information Is Inoperative. The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.
6307142018-11-13. Service bulletin. EQUIPMENT; EXTERIOR LIGHTING:HEADLIGHTS. "One or Both Xenon Headlights Aiming Downwards. CAUSE Both sides are aiming downwards: * The most likely cause is a faulty or disconnected rear height sensor. In very extreme cases due to poor road conditions, both headlight assemblies could have the vertical aim ball socket adjuster disconnected, as noted below. Only one side is aiming downwards: * The cause could be a ""disconnected"" vertical aim ball socket adjuster, resulting from excessive road vibration or sharp impacts (pot holes) through the suspension to the headlight assembly. Important Note: Follow the procedure outlined in this bulletin first; replacing headlight assemblies for a vertical aim ball socket adjuster issue is an excessive repair."
6103142018-11-13. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM. Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
5110142018-11-13. Service bulletin. STRUCTURE:BODY:DOOR; EQUIPMENT. Front Door Loudspeaker Make Noises When Cold. The customer complains of front door loudspeaker noises when the temperature is below freezing. CAUSE Water from the door window may enter the rear area of the front door medium range loudspeaker basket/cage and can solidify when the temperature drops below freezing, creating the noise.
8405142018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this service action to be completed prior to customer delivery.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.