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Service bulletin 612014

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10148371
Published by NHTSA2018-11-13
Manufacturer's number612014
Manufacturer's date2014-08-01
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM:STARTER ASSEMBLY

NHTSA's summary

Vehicle Only Starts when Remote Key Held Against Column. The vehicle does not start using the Comfort Start feature. The vehicle does start once the remote key is held next to the steering column emergency start area (key symbol at the right side of the column between the white marks). The antenna (aerial) in the passenger compartment near the front of the center console has shorted wiring.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Starter

Vehicles listed
BMW 320I2013, 2014, 2015
BMW 328D2014, 2015
BMW 328I2012, 2013, 2014, 2015
BMW 335I2012, 2013, 2014, 2015
BMW ACTIVE HYBRID 32013
BMW ACTIVE HYBRID 32014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B1226182018-12-03. Service bulletin. ? ?SERVICE ACTION: REPLACE THE STARTER MOTOR F30/G12 PHEV. Due to high impact energy when engaging, the circlip for the starter motor pinion positioning may break which may cause the pinion to move in the direction of the starter jaw, causing a a damage of the starter motor. Also, a consequential damage to the flywheel (torsional vibration damper) and automatic transmission may occurr.
1205142018-11-13. Service bulletin. N20/N26: Engine Fails to Run on Repeated Cold Start. The engine turns over but does not start on a repeat cold-starting attempt. For example, on the first cold start the engine may start normally, but if shut off right away, the engine may then fail to start and remain running on the next repeated attempts. Unfavorable DME software in combination with the NGK SILZKBR8B8S spark plug