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Service bulletin 840514

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10148195
Published by NHTSA2018-11-13
Manufacturer's number840514
Manufacturer's date2014-12-01
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this service action to be completed prior to customer delivery.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Labels and manuals

Vehicles listed
BMW 228I2014, 2015
BMW 320I2013, 2014, 2015
BMW 328D2014, 2015
BMW 328I2012, 2013, 2014, 2015
BMW 335I2012, 2013, 2014, 2015
BMW 428I2014, 2015
BMW 435I2014, 2015
BMW 525D XDRIVE2014
BMW 528I2011, 2012, 2013, 2014, 2015
BMW 535D2014, 2015
BMW 535I2011, 2012, 2013, 2014, 2015
BMW 535I GRAN TURISMO2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 535I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 550I2011, 2012, 2013, 2014, 2015
BMW 550I GRAN TURISMO2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 640I2012, 2013, 2014, 2015
BMW 650I2012, 2013, 2014, 2015
BMW 740I2012, 2013, 2014, 2015
BMW 740I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 740LD2015
BMW 740LI2011, 2012, 2013, 2014, 2015
BMW 750I2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 750LI2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 760LI2010, 2011, 2012
BMW 760LI2014, 2015
BMW ACTIVE HYBRID 32013
BMW ACTIVE HYBRID 32014, 2015
BMW ACTIVE HYBRID 52012, 2013
BMW ACTIVE HYBRID 72013
BMW ACTIVE HYBRID 72014
BMW I32014, 2015
BMW I82014, 2015
BMW M235I2014, 2015
BMW M32015
BMW M42015
BMW M52013, 2014, 2015
BMW M62013, 2014, 2015
BMW X1 SAV2012 to 2015
BMW X32011, 2012, 2013, 2014, 2015
BMW X42015
BMW X52014, 2015
BMW X62015
BMW Z42009, 2010, 2011, 2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20245442024-08-15. Label
24V6080002024-08-13. ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
20193102019-06-20. Electrical
20153432015-07-30. Electrical
13V5700002013-11-15. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS
20130482013-02-07. Electrical
13V0440002013-02-07. ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; ELECTRICAL SYSTEM
20121292012-04-12. Label
10V0470002010-02-18. EQUIPMENT:OTHER:LABELS
09V3270002009-08-11. ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B6110252026-09-28. Service bulletin. While performing a 12-Volt battery jump start, disconnect, or replacement, Vehicle test, and/or Programmingprocedure- the BMW Footwell Module (FRM) may become unresponsive. As a result, one or more of the following vehicle electric system-related issues may occur: Headlights including the high beams, and/or taillights are not turning on or off Interior lights are not turning on Turn indicators are not working Instrument cluster indicator lights stay on The IHKA climate control system is not working Power windows are not working Folding mirrors are not working, and/or a Functional remote-control key FOB will not unlock and lock the doors
B0120162026-05-18. Warranty extension. The Footwell Module (FRM) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in-service / delivery date.
B6110262026-04-27. Service bulletin. While performing a 12-Volt battery jump start, disconnect, or replacement, Vehicle test, and/or Programming procedure- the BMW Footwell Module (FRM) may become unresponsive. As a result, one or more of the following vehicle electric system-related issues may occur: Headlights including the high beams, and/or taillights are not turning on or off Interior lights are not turning on Turn indicators are not working Instrument cluster indicator lights stay on The IHKA climate control system is not working Power windows are not working Folding mirrors are not working, and/or a Functional remote-control key FOB will not unlock and lock the doors
B0120162025-03-21. Warranty extension. The Footwell Module (FRM) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in-service / delivery date.
B0109242025-03-21. Warranty extension. The High-Voltage (HV) Battery Assemblys Cell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty for defects in materials or workmanship has been extended to 10 years / 120,000 miles as determined from the original in-service/first delivery date
B0120162025-02-24. Warranty extension. The Footwell Module (FRM) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 240,000 miles as determined from the original first in-service / delivery date.
B0111242024-12-31. Warranty extension. the High-Voltage (HV) Battery Assembly Cell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in-service/first delivery date.
0110242024-12-31. Warranty extension. The High-Voltage (HV) Battery Assembly Cell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service/first delivery date.
B5108192024-02-01. Service bulletin. The basic conditions for initializing the power windows are not met.
B6105242024-02-01. Service bulletin. The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 â“ âHU-H: Resetâ will be stored in the HU-H3.