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Service bulletin 98-1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10140822
Published by NHTSA2018-06-11
Manufacturer's number98-1
Manufacturer's date2015-02-01
NHTSA componentSTRUCTURE

NHTSA's summary

98-1 - Paint Finish Standards

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
WESTERN STAR 47002002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
WESTERN STAR 48002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
WESTERN STAR 4900
WESTERN STAR 57002002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
WESTERN STAR 59002004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
WESTERN STAR 6900

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20205512020-11-12. Structure
20195522019-11-04. Structure
20195082019-10-10. Structure
19V7220002019-10-10. STRUCTURE:BODY:DOOR
20173572017-07-18. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
WSTCAE176-20202021-05-18. Service bulletin. Removable Front Tow Hook Changes
WSTCAE122-20142021-05-18. Service bulletin. TOPIC: WESTERN STAR 4700 PAINT
SBW980032021-05-10. Service bulletin. Paint Peeling, Hood.
TechTalk12369K2021-04-06. Service bulletin. Tech Talk discussion on a burned cab.
SBW31-0152020-07-02. Service bulletin. Western Star Service Bulletin for Chassis Side-Fairing Kickplate Magnet Replacement. On Freightliner Cascadia and New Cascadia vehicles manufactured before May 20, 2019, and equipped with side-fairings, the magnets that hold the kickplate closed may corrode and prevent the kickplate from staying in the closed position.
SBW72-008REV2020-05-23. Service bulletin. Service Bulletin for Window Regulator Retrofit. The bulletin dated December 4, 2019 has been revised to include 4800 Models. Beginning 04/01/2019 Western Star cab doors were updated to a new style regulator and window. When replacing an older style regulator or window the vehicle must be retrofitted to the new style regulator and window.
WP20-0022020-03-17. Service bulletin. Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
SS10346072020-01-21. Service bulletin. Service Solution for WST 4700 In Cab Floor Raceway Cover Corrosion. Some Western Star 4700 trucks experience rust through of the steel raceway covers located on the cab floor. This is typically seen in applications where the truck is run in environments where harsh chemicals are used such as salt in snowplow applications.
SBW72-0082019-12-20. Service bulletin. Service Bulletin for Window Regulator Retrofit.
SS10345772019-12-03. Service bulletin. Service Solution to address WST Cab drone / vibration / tapping Under acceleration for vehicles w/Eaton Manual Trans.