Service bulletin WP20-002
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10172547 |
| Published by NHTSA | 2020-03-17 |
| Manufacturer's number | WP20-002 |
| Manufacturer's date | 2020-03-17 |
| NHTSA component | STRUCTURE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
NHTSA's summary
Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Body and frame, Equipment and accessories, Labels and manuals
| FCCC MT45 | 2015 to 2020 |
|---|---|
| FCCC MT55 | 2015 to 2020 |
| FCCC S2C | 2020 |
| FCCC S2G | 2015 to 2017 |
| FCCC S2G | 2019 to 2020 |
| FCCC S2RV | 2017 to 2020 |
| FCCC XCL | 2015 to 2020 |
| FCCC XCM | 2015 to 2020 |
| FCCC XCP | 2015 to 2020 |
| FCCC XCR | 2015 to 2020 |
| FCCC XCS | 2015 to 2020 |
| FCCC redundant S2G | 2018 |
| FREIGHTLINER 108SD | 2015, 2016, 2017, 2018, 2019, 2020 |
| FREIGHTLINER 114SD | 2015, 2016, 2017, 2018, 2019, 2020 |
| FREIGHTLINER 122SD | 2015 to 2020 |
| FREIGHTLINER BUSINESS CLASS M2 | 2015 to 2020 |
| FREIGHTLINER CASCADIA | 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| FREIGHTLINER COLUMBIA | 2015, 2016, 2017, 2018, 2019, 2020 |
| FREIGHTLINER CORONADO | 2015, 2016, 2017, 2018, 2019, 2020 |
| THOMAS BUILT BUSES SAF-T-LINER C2 | 2015 to 2021 |
| THOMAS BUILT BUSES SAF-T-LINER EFX | 2015 to 2021 |
| THOMAS BUILT BUSES SAF-T-LINER HDX | 2015 to 2021 |
| WESTERN STAR 4700 | 2015, 2016, 2017, 2018, 2019, 2020 |
| WESTERN STAR 4800 | 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| WESTERN STAR 4900 | 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| WESTERN STAR 5700 | 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| WESTERN STAR 6900 | 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 22V338000 | 2022-05-16. EQUIPMENT:OTHER:LABELS |
|---|---|
| 2020551 | 2020-11-12. Structure |
| 20V634000 | 2020-10-14. EQUIPMENT:OTHER:LABELS; TIRES |
| 20V525000 | 2020-08-31. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; STRUCTURE |
| 20V211000 | 2020-04-10. EQUIPMENT:OTHER:LABELS |
| 2020155 | 2020-04-09. Label |
| 2019552 | 2019-11-04. Structure |
| 2019508 | 2019-10-10. Structure |
| 19V722000 | 2019-10-10. STRUCTURE:BODY:DOOR |
| 2017636 | 2017-12-18. Accessories |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SF673 | 2024-04-02. Service bulletin. Field Service Campaign for Common Telematics Platform (CTP) Installation and Initialization |
|---|---|
| SF672_V4 | 2023-12-06. Service bulletin. Revised Field Service Campaign for Common Telematics Platform Software Update |
| SB60-180 | 2023-11-03. Service bulletin. Revised Service Bulletin for Cab Isolator for Trucks Domiciled in Mexico |
| SB60-178 | 2023-11-03. Service bulletin. Service Bulletin for Relocating the Bluetooth Microphone |
| SB60-180 | 2023-10-05. Service bulletin. Revised Freightliner Service Bulletin for Cab Isolator for Trucks Operating in Extreme Conditions. Description of Revisions: This bulletin replaces the version dated June 2023. The title has been updated. |
| FP31-031 | 2023-09-16. Service bulletin. Freightliner Parts Bulletin for Aero Bumper Air Dam Part Supersession |
| CALFTL31-006 | 2023-09-02. Service bulletin. Customer Advisory Letter for Center Drive Wheel Fairing Frame Rail Support Bracket Inspection |
| SF672 | 2023-06-29. Service bulletin. Field Service Campaign for Common Telematics Platform Software Update |
| SF662_V2 | 2023-05-05. Service bulletin. Revised Freightliner Field Service Campaign for TomTom Android Black Box Update |
| SB54-358 | 2023-05-05. Service bulletin. Revised Freightliner Service Bulletin for Converting CTP1 to CTP2. Description of Revisions: This bulletin replaces the version dated 11/28/2022. The CTP replacement part number has been updated. |