Service bulletins for the 2002 Western Star 4700
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
168 on file from NHTSA, as of 2026-10-19.
By type
By component
| 14 TS- 13REV | 2021-06-10. Service bulletin. ENGINE AND ENGINE COOLING. "Major fuel system damage can occur when DEF is introduced into the fuel system. A no-start condition, engine overspeed, or engine ran backwards complaints can all be caused by DEF in the fuel system. Likewise, DEF system damage can occur when diesel fuel is introduced into the DEF system. DEF quality fault codes (SPN 3364) and NOx conversion fault codes (SPN 4364) can be caused by diesel fuel in the DEF system." |
|---|---|
| SS1033094 | 2021-06-09. Service bulletin. FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:MANIFOLD PRESSURE (MAP) SENSOR. Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform... |
| SBW98003 | 2021-05-10. Service bulletin. STRUCTURE:BODY. Paint Peeling, Hood. |
| SBW35-018 | 2020-12-30. Service bulletin. POWER TRAIN. Western Star Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed. |
| 20TS-01 | 2020-01-22. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY. Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman). |
| sb54313 | 2019-08-06. Service bulletin. ELECTRICAL SYSTEM. Service Bulletin provided to customers regarding installation of a new MCM 21-pin jumper harness. |
| sbw0015 | 2019-06-03. Service bulletin. SUSPENSION. Service Bulletin- sbw0015 Vibration and Harsh Ride Troubleshooting |
| GHG17 | 2019-04-08. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. Letter to customer on Coverage Extension GHG17 After Treatment |
| sbw0015 | 2019-04-08. Service bulletin. SUSPENSION. Service Bulletin Vibration and Harsh Ride Troubleshooting |
| sbw0002 | 2019-04-08. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Technical Publications Ordering |
| sbw5464 | 2019-04-08. Service bulletin. FUEL SYSTEM, DIESEL. Fuel Level Sending Unit Retrofit |
| 18TS4Rev DD | 2019-04-01. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS. 18TS4Rev DD Heavy Duty Platform Accessory Drive Belt |
| GHG17 | 2019-04-01. Service bulletin. ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. Letter to customer on Coverage Extension GHG17 After Treatment |
| sbw0015 | 2019-04-01. Service bulletin. SUSPENSION. Service Bulletin Vibration and Harsh Ride Troubleshooting |
| sbw0002 | 2019-04-01. Service bulletin. EQUIPMENT. Technical Publications Ordering |
| sbw5464 | 2019-04-01. Service bulletin. FUEL/PROPULSION SYSTEM. Fuel Level Sending Unit Retrofit |
| sbw00017 | 2019-04-01. Service bulletin. EQUIPMENT. Reminder: Paper Service Bulletin Mailings Are Discontinued |
| sbw5464 | 2019-03-25. Service bulletin. FUEL SYSTEM, DIESEL; EQUIPMENT. Fuel Level Sending Unit Retrofit |
| 1212-18 | 2019-03-18. Service bulletin. FUEL SYSTEM, GASOLINE; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE. Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe |
| 1213-18 | 2019-03-18. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT; FUEL SYSTEM, DIESEL. Service Information Bulletin |
| 1208-18 | 2019-03-18. Service bulletin. ENGINE; EQUIPMENT. Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing |
| sbw54070 | 2019-03-18. Service bulletin. ELECTRICAL SYSTEM. Service Bulletin- Chassis ECU Programming |
| sbw0004 | 2019-03-18. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Bulletin-sbw0004 Western Star Courtesy Engineering Policy |
| sbw00017 | 2019-03-11. Service bulletin. EQUIPMENT. Service Bulletin Paper Copy Mailings Are Discontinued |
| 0904-17 | 2019-02-19. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. Aftertreatment Systems - Diesel Exhaust Fluid Pump Module and Components |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.