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Service bulletin sbw5464

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10155251
Published by NHTSA2019-03-25
Manufacturer's numbersbw5464
Manufacturer's date2017-06-17
NHTSA componentFUEL SYSTEM, DIESEL; EQUIPMENT

NHTSA's summary

Fuel Level Sending Unit Retrofit

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Fuel system

Vehicles listed
WESTERN STAR 47002002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
WESTERN STAR 48002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
WESTERN STAR 4900
WESTERN STAR 57002002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
WESTERN STAR 59002004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
WESTERN STAR CONSTELLATION2009 to 2013
WESTERN STAR CONSTELLATION2015 to 2016
WESTERN STAR CONSTELLATION2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20212712021-05-07. Fuel System
21V3260002021-05-07. FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
20176362017-12-18. Accessories
17V8100002017-12-15. EQUIPMENT
17V4520002017-07-17. EQUIPMENT
20154832015-10-16. Fuel System
15V1820002015-03-27. EQUIPMENT
20151332015-03-25. Accessories
14V5660002014-09-17. FUEL SYSTEM, DIESEL
12V4050002012-08-16. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PB-47-900-WST2026-07-06. Service bulletin. Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals
SS10330942021-06-09. Service bulletin. Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
CALWS32-0012021-05-25. Service bulletin. Customer Advisory Letter on Transverse Track Rod Tower Bracket
WSTCAE180-20202021-05-18. Service bulletin. Portland Truck Plant Paint Changes
WSTCAE177-20202021-05-18. Service bulletin. Meritor Transfer Case Updates
WSTCAE176-20202021-05-18. Service bulletin. Removable Front Tow Hook Changes
WSTCAE170-20192021-05-18. Service bulletin. New Valeo A/C Compressor
WSTCAE161-20172021-05-18. Service bulletin. Volume-Based Rectangular Fuel Tank Change
WI21-0082021-04-23. Service bulletin. Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
DT12 Trans Chafe2021-04-08. Service bulletin. DTNA received a field notification on multiple units regarding diagnostic fault codes that were found to be causing issues to the After Treatment Control Module (ACM). These fault codes indicated that the ACM communication message was not received by the Motor Control Module (MCM) which in certain cases, led to a 25% engine de-rate situation. Further diagnosis revealed that the DT12 wiring harness was chafing and contacting the transmission TCU case. To reduce potential chafing areas, the proposed short-term containment was to route the wiring harness using additional tie straps. This communication applies to Freightliner and Western Star vehicles built with DT12 transmissions.