NHTSA recall 17V452000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 17V452000 |
| Manufacturer's number | FL-742 |
| Manufacturer | Daimler Trucks North America LLC |
| Reported | 2017-07-17 |
| Owners notified | 2017-09-14 |
| Component | EQUIPMENT |
| Units potentially affected | 2483 |
| Report | Quarterly report 6, for 2018 quarter 4 |
|---|---|
| Filed with NHTSA | 2019-01-23 |
| Vehicles in the campaign | 2483 |
| Reported remedied | 1955 (78%) |
| Reported unreachable | 0 |
| Reported removed | 1 |
These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Daimler Trucks North America (DTNA) is recalling certain 2018 Freightliner Cascadia, M2 Business Class, 114SD, and 122SD trucks, and Western Star 4700 and 5700 trucks. These vehicles have tow hooks used for recovery purposes that may fail during use.
What can happen
If the tow hook fails without warning during a recovery operation, the sudden release of the vehicle may increase the risk of injury.
The remedy
DTNA will notify owners, and dealers will inspect the vehicle's tow hooks and, depending on their production date codes, will replace them, free of charge. The recall began on September 14, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-742.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2018 FREIGHTLINER 114SD | Built 2017-05-22 to 2017-06-20. |
|---|---|
| 2018 FREIGHTLINER 122SD | Built 2017-05-22 to 2017-06-20. |
| 2018 FREIGHTLINER CASCADIA | Built 2017-05-22 to 2017-06-20. |
| 2018 FREIGHTLINER M2 BUSINESS CLASS | Built 2017-05-22 to 2017-06-20. |
| 2018 WESTERN STAR 4700 | Built 2017-05-22 to 2017-06-20. |
| 2018 WESTERN STAR 5700 | Built 2017-05-22 to 2017-06-20. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SF673 | 2024-04-02. Service bulletin. Field Service Campaign for Common Telematics Platform (CTP) Installation and Initialization |
|---|---|
| SF672_V4 | 2023-12-06. Service bulletin. Revised Field Service Campaign for Common Telematics Platform Software Update |
| SB60-178 | 2023-11-03. Service bulletin. Service Bulletin for Relocating the Bluetooth Microphone |
| SF672 | 2023-06-29. Service bulletin. Field Service Campaign for Common Telematics Platform Software Update |
| SB54-358 | 2023-05-05. Service bulletin. Revised Freightliner Service Bulletin for Converting CTP1 to CTP2. Description of Revisions: This bulletin replaces the version dated 11/28/2022. The CTP replacement part number has been updated. |
| MYCOM_11012022 | 2022-12-03. Service bulletin. My Communications for SF625 and SF657 Pre-Flashed USB Tools. The download files for SF625 and SF657 are no longer available in our download center. In order to perform these updates you will need to order the Pre-Flashed USB tools from the PDC. This will allow for a more efficient and timely service. |
| SB54-358 | 2022-12-03. Service bulletin. Freightliner Service Bulletin for Converting CTP1 to CTP2. |
| ICI22-042 | 2022-10-04. Service bulletin. Important Campaign Information Letter for SF625 Revised Work Instructions/Screenshot Requirement. Newest Revision: A screenshot of the DiagnosticLink image shown in Fig. 40, on page 31 of the work instructions, with the message 'Activation OK' must be kept on file with the repair order. Previous Revision: This letter is to inform you that tools are now required for the SF625 repair, and the work instructions have been updated. |
| SS3107-FTL2022 | 2022-09-01. Service bulletin. Service Solution for New Cascadia Replacing Common Telematics Platform (CTP) 1 With a CTP2 |
| CALFTL54-024 | 2022-06-04. Service bulletin. Customer Advisory Letter for Cascadia CTP Not Communicating: Requires Reset. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.