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Service bulletins for the 2017 Ram Promaster City

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

235 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Transmission and driveline are shown. Show all

Bulletins, newest first
21-040-252025-10-08. Service bulletin. POWER TRAIN. 948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.
21017172022-10-24. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM; EXTERIOR LIGHTING. Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC:P0887 - TCM Power Control Circuit High. Enhancement also included:Improved calibrations for gear shifts.
18064172022-10-24. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM; POWER TRAIN. Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs has been set:U1424 - Implausible Engine Torque Signal Received. U0402 - Implausible Data Received From TCM. P1DD2-00 - Torque Request Signal From TCM Denied. P0128 - Thermostat Rationality. Enhancement also included:Improved calibrations for catalyst overtemp protection.
S18210000012022-09-26. Service bulletin. POWER TRAIN. Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
90040092022-09-26. Service bulletin. POWER TRAIN. Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
90038112022-08-08. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS. Fan Module, Radiator Cooling Before replacing the fan engine cooling fan replacement 68360299A$ for vehicles built after Oct. 20, 2016 please call Josh Langmesser @ cell (248) 821-5946. If a response is not received within 15 minutes, proceed with the necessary repair.
23-016-19 REV. A2019-12-02. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; POWER TRAIN. Battery Acid Leaking on Transmission Pan This bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. A customer or technician may notice one or more of the following:Battery acid dripping on the transmission pan from the battery tray drain pipe being too short. Battery acid residue present on and around the sides of the battery(technician to verify with litmus paper test). Leak at the valve body cover pan caused by battery acid leaking on it.
23-016-192019-07-15. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Battery Acid Leaking on Transmission Pan This bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. A customer or technician may notice one or more of the following:Battery acid dripping on the transmission pan from the battery tray drain pipe being too short. Battery acid residue present on and around the sides of the battery(technician to verify with litmus paper test). Leak at the valve body cover pan caused by battery acid leaking on it.
553092019-07-15. Service bulletin. EQUIPMENT; POWER TRAIN. Power Transfer Unit
545832019-07-15. Service bulletin. POWER TRAIN. Transmission ? With Torque Converter
68317270A2018-11-26. Service bulletin. POWER TRAIN. 2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission Control Module using WiTech. Failure to complete both updates will result in possible damage and/or incorrect operation of this unit.
68211004A2018-11-26. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.
68090604A2018-11-26. Service bulletin. POWER TRAIN; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE). Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.
BJA465972018-06-11. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; POWER TRAIN. Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
21-037-162017-11-03. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Flash: Transmission Drivability And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. This software update works in conjunction with the Powertrain Control Module (PCM) software update. The changes to the transmission software are necessary although the changes will not be noticed by the customer.
18-121-162017-11-03. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set. P0128 - Thermostat Rationality.
90036412017-11-03. Service bulletin. POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT. Shaft, Axle Half Clunking noise at low speed due to worn Half Shaft, CV Joint or Tripod Joint. Prior to any work or replacement of the part, please contact: Mike Perion @ cell: (248) 420-9016. If you don't receive a call back within 15 minutes, please proceed with normal repair.
90037852017-11-03. Service bulletin. POWER TRAIN. Transmission If are working on a vehicle with a transmission concern that has DTC U0402 please call Jason LeBeau at (248) 613-7488 prior to working on the unit. If Jason cannot be reached within 15 minutes proceed with the repair.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.