Service bulletin 68090604A
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10149012 |
| Published by NHTSA | 2018-11-26 |
| Manufacturer's number | 68090604A |
| Manufacturer's date | 2015-08-12 |
| NHTSA component | POWER TRAIN; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
NHTSA's summary
Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Transmission and driveline, Transfer case
Trouble codes named
C1494
| CHRYSLER CHRYSLER | |
|---|---|
| DODGE DODGE | |
| DODGE RAM 1500 | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE RAM 2500 | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE RAM 3500 | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE RAM 4500 | 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE RAM 5500 | 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| FIAT FIAT | |
| JEEP JEEP | |
| RAM 1500 | 2009 |
| RAM 1500 | 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| RAM 2500 | 2009 |
| RAM 2500 | 2013, 2014, 2015, 2016, 2017, 2018 |
| RAM 3500 | 2007 to 2009 |
| RAM 3500 | 2013, 2014, 2015, 2016, 2017, 2018 |
| RAM 4500 | 2008 to 2009 |
| RAM 4500 | 2013, 2014, 2015, 2016, 2017, 2018 |
| RAM 5500 | 2008 to 2009 |
| RAM 5500 | 2013, 2014, 2015, 2016, 2017, 2018 |
| RAM C/V TRADESMAN | 2013 to 2016 |
| RAM PROMASTER | 2014 to 2018 |
| RAM PROMASTER 2500 | 2015 |
| RAM PROMASTER 3500 | 2016 |
| RAM PROMASTER CITY | 2015, 2016, 2017, 2018 |
| RAM redundant 4500 | 2010 |
| RAM redundant 5500 | 2010 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 20V080000 | 2020-02-13. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
|---|---|
| 16V495000 | 2016-07-01. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 08-094-20 | 2020-11-30. Service bulletin. Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure. |
|---|---|
| 21-037-15 | 2018-11-26. Service bulletin. Transmission Heater Assembly Reinforcement Plate This bulletin involves verifying the Transmission Heater Assembly build date and if necessary, replacing the Transmission Heater. A small number of customers may notice the presence of transmission fluid in the engine coolant. |