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Service bulletin 9003641

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10121837
Published by NHTSA2017-11-03
Manufacturer's number9003641
Manufacturer's date2016-11-30
NHTSA componentPOWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT

NHTSA's summary

Shaft, Axle Half Clunking noise at low speed due to worn Half Shaft, CV Joint or Tripod Joint. Prior to any work or replacement of the part, please contact: Mike Perion @ cell: (248) 420-9016. If you don't receive a call back within 15 minutes, please proceed with normal repair.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
RAM PROMASTER CITY2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20163612016-07-13. Powertrain

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
21-040-252025-10-08. Service bulletin. 948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.
S23250000072024-01-08. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update.
S23250000072023-10-30. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update.
21017172022-10-24. Service bulletin. Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC:P0887 - TCM Power Control Circuit High. Enhancement also included:Improved calibrations for gear shifts.
18064172022-10-24. Service bulletin. Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs has been set:U1424 - Implausible Engine Torque Signal Received. U0402 - Implausible Data Received From TCM. P1DD2-00 - Torque Request Signal From TCM Denied. P0128 - Thermostat Rationality. Enhancement also included:Improved calibrations for catalyst overtemp protection.
21018172022-10-24. Service bulletin. Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P1634 - TCM Internal Watchdog Performance. P0887 - TCM Power Control Circuit High. P1720 - Output Speed Sensor-Wheel Speed Rationality. P1DCCD - TCM Monitoring Processor Performance Multiple Clutches Locked Up. P0711 - Transmission Fluid Temperature Sensor A Circuit Range-Performance. P1DAD - Input Shaft-Output Shaft Direction Correlation. P1CC9 - Unable To Engage Gear. This software release also includes the following improvements:Calibrations to support changes in air flow to protect the catalyst. Transmission shift quality. Enable the capability to capture non-DTC control module data through the Uconnect data recording system.
18008162022-10-24. Service bulletin. 2.4L Powertrain Diagnostic And System Enhancements
S18210000012022-09-26. Service bulletin. Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
90040092022-09-26. Service bulletin. Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
21039152022-09-26. Service bulletin. Tranmission shift Drivability enhancements.