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Service bulletin 18-121-16

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10121877
Published by NHTSA2017-11-03
Manufacturer's number18-121-16
Manufacturer's date2016-11-19
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

NHTSA's summary

Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set. P0128 - Thermostat Rationality.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission, Transmission control module

Trouble codes named

P0128

Vehicles listed
RAM PROMASTER CITY2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
90038112022-08-08. Service bulletin. Fan Module, Radiator Cooling Before replacing the fan engine cooling fan replacement 68360299A$ for vehicles built after Oct. 20, 2016 please call Josh Langmesser @ cell (248) 821-5946. If a response is not received within 15 minutes, proceed with the necessary repair.
68211004A2018-11-26. Service bulletin. Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.
21-037-162017-11-03. Service bulletin. Flash: Transmission Drivability And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. This software update works in conjunction with the Powertrain Control Module (PCM) software update. The changes to the transmission software are necessary although the changes will not be noticed by the customer.