Service bulletins for the 2016 Ram 2500
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
463 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| 68079375A | 2018-11-26. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV). Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to andrew.acton@fcagroup.com~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data. |
|---|---|
| 56046094A | 2018-11-26. Service bulletin. VEHICLE SPEED CONTROL:CRUISE CONTROL. Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair. |
| 56041380A | 2018-11-26. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges. |
| 55112621A | 2018-11-26. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com |
| 05191925A | 2018-11-26. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY. Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked. |
| 05154400A | 2018-11-26. Service bulletin. STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING. Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used. |
| 05149141A | 2018-11-26. Service bulletin. ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV). Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: tom.nies@fcagroup.com~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to tom.nies@fcagroup.com |
| 04861963A | 2018-11-26. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; EQUIPMENT. Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair. |
| 04610124A | 2018-11-26. Service bulletin. SEATS; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair |
| 1UU47DX9A | 2018-11-26. Service bulletin. SEATS. Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part |
| 31-001-15 | 2018-11-26. Service bulletin. SEATS. Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat covers and seat cover repairs. |
| 6th Edition 2015 | 2018-11-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. Warranty Operations Newsletter Volume 1, Issue 6 |
| 08-028-16 | 2018-06-25. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward. |
| 23-001-16 REV. E | 2018-06-18. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. **This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.** |
| 08-057-16 | 2018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically updating to local time. · Poor or no connection to cellular network. · HVAC temperature out of sync with radio display (KL vehicles). · Display goes blank/black. · Radio locks up. · Some Uconnect App remote commands do not execute with the vehicle. |
| Z5091195A$ | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE) |
| 16388 | 2018-06-11. Service bulletin. EQUIPMENT. You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com. |
| 16387 | 2018-06-11. Service bulletin. EQUIPMENT. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com. |
| 23-011-16 | 2018-06-11. Service bulletin. VISIBILITY. Sunroof Water Leak Replace sunroof glass to repair a water leak from the sunroof. An insufficient urethane bead around the metal bracket results in water leaking into the vehicle at one or both of the front corners of the sunroof. |
| 18-023-16 | 2018-06-11. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: |
| L09005H$ | 2018-06-11. Service bulletin. EXTERIOR LIGHTING. Headlamp Bulb If the headlamp bulb (L09005HL) on a 2016 DS or DJ is being replaced for any reason, engineering would like to have the bulb and the entire lamp assembly replaced and returned for analysis. If you have any questions, please contact Brigitte Wicks at cell (248) 202-9869. Also please make sure to send the part to Brigitte's attention when it is returned. Thank you. |
| 16374 | 2018-06-11. Service bulletin. EQUIPMENT. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com. |
| 16103 | 2018-06-11. Service bulletin. EQUIPMENT. You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016. |
| 68216944A$ | 2018-06-11. Service bulletin. POWER TRAIN. Actuator Motor, Front Axle Locker If you are replacing the front axle locker actuator on a D2, DD or DJ truck for any warranty concern on a 2016 model year only vehicle please call Dennis Battle at cell (734) 231-1540 prior to the repair. If Dennis cannot be reached within 15 minutes then proceed with the repair. |
| 52029762A$ | 2018-06-11. Service bulletin. FUEL SYSTEM, DIESEL. Urea tank shell Trucks equipped with a 6.7L Cummins Turbo Diesel only; If vehicle comes in with a P207F DTC, record the following information to be shared with the engineer. All Active and Inactive P-Codes~ - Refractometer concentration~ - WiTech Concentration~ - WiTech Concentration Sensor Temperature ~ - Urea Tank Temperature~ - Urea Tank level when fault was set~ - Hydrocarbon reading~ - Known fill history before and after the fault was set~ - Recent weather conditions in the area~ - Actions Taken since vehicle had been brought to the dealership ~ Please contact Gary Pleyte at cell (248) 705-3567 or Makenna Coe Smith at cell (248) 202-7545 with the above information. If you are unable to get a response within 15 mins, please continue with the repair according to the trouble tree for P207F. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.