Service bulletin 08-028-16
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10142203 |
| Published by NHTSA | 2018-06-25 |
| Manufacturer's number | 08-028-16 |
| Manufacturer's date | 2016-03-15 |
| NHTSA component | EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE |
NHTSA's summary
RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Equipment and accessories, Software
| CHRYSLER CHRYSLER | |
|---|---|
| DODGE DODGE | |
| DODGE RAM 1500 | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE RAM 2500 | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE RAM 3500 | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE RAM 4500 | 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE RAM 5500 | 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| FIAT FIAT | |
| JEEP JEEP | |
| RAM 1500 | 2009 |
| RAM 1500 | 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| RAM 2500 | 2009 |
| RAM 2500 | 2013, 2014, 2015, 2016, 2017, 2018 |
| RAM 3500 | 2007 to 2009 |
| RAM 3500 | 2013, 2014, 2015, 2016, 2017, 2018 |
| RAM 4500 | 2008 to 2009 |
| RAM 4500 | 2013, 2014, 2015, 2016, 2017, 2018 |
| RAM 5500 | 2008 to 2009 |
| RAM 5500 | 2013, 2014, 2015, 2016, 2017, 2018 |
| RAM C/V TRADESMAN | 2013 to 2016 |
| RAM PROMASTER | 2014 to 2018 |
| RAM PROMASTER 2500 | 2015 |
| RAM PROMASTER 3500 | 2016 |
| RAM PROMASTER CITY | 2015, 2016, 2017, 2018 |
| RAM redundant 4500 | 2010 |
| RAM redundant 5500 | 2010 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 18V332000 | 2018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING |
|---|---|
| 16V253000 | 2016-04-28. ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:BRAKE LIGHTS |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| ReferenceY40 | 2024-03-18. Service bulletin. Customer Satisfaction Notification Y40 Control Module Software Updates |
|---|---|
| S2325000007 | 2024-01-08. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update. |
| BulletinA | 2023-07-31. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software Update |
| 08-229-22 | 2023-01-17. Service bulletin. Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device |
| 0804616 | 2022-10-24. Service bulletin. This Bulletin involves updating the (ASCM) software. |
| 08-008-14 | 2022-08-29. Service bulletin. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent. |
| 08-138-21 | 2022-08-22. Service bulletin. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel changes by itself. SXM icon inoperative. Backup camera has black display screen. High pitch chime noise. Contact list not loading. ?Device Not Supported? message. Remote app inoperative. Travel-Link fuel price incorrect. Backup camera gridlines missing. Unable to adjust volume. In addition the following enhancements are included: Heavy Duty (HD) Truck USB HUB improvements. HD Truck heated steering wheel improvements. |
| 08-133-21 | 2022-08-22. Service bulletin. UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel change by itself. SXM icon inoperative. Backup camera has black display screen. High pitch chime noise. Contact list not loading. Device not supported message. Remote app inoperative. Travel-Link fuel price incorrect. Backup camera gridlines missing. Unable to adjust volume. In addition the following enhancements are included: Heavy Duty (HD)Truck USB HUB improvements. HD Truck heated steering wheel improvements. |
| 08-008-14 REV. B | 2022-08-22. Service bulletin. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent. |
| 18-096-16 | 2022-08-15. Service bulletin. Flash: 6.4L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. NOTE: **This bulletin contains optional software update that should only be used in situations where the customer is specifically complaining of a Drone Noise, Shudder, Pulsation, or Vibration under light throttle applications while vehicle is operating in MDS/ECO mode. There will be two separate software options displayed on the wiTECH flash tab. The software file released for this condition contains the verbiage ?OPTIONAL?. The other file is the standard software that does not contain improvements for the Drone/Shudder concern. If for some reason the customer finds this shudder improvement objectionable, the PCM software may be returned/reflashed to the standard version. Both software versions will address the remaining conditions noted in the bulletin. A small number of customers may experience a surge, shudder or pulsation type sensation when driving on smooth road surfaces at highway speeds of 64-129 km/h (40-80 mph).** During normal diagnostics a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) present: · **P0335 - Crankshaft Position Sensor Circuit.** · P0300 - Multiple Cylinder Misfire, cold Idle misfire (DJ,D2 or DD vehicles only). · P030X - Cylinder Misfire (any cylinder). · P04D1 - Cooled EGR Temperature Sensor Circuit High. · P04D0 - Cooled EGR Temperature Sensor Circuit Low. · P2504 - Charging System Output High. · P0441 - Evap Purge System Performance. · P2066 - Fuel Level Sensor 2 Performance. · P0401 - EGR System Performance (DJ/D2 vehicles only). · P2096 - Downstream Fuel Trim System 1 Lean (DD/DP vehicles only). · P2098 - Downstream Fuel Trim System 2 Lean (DD/DP vehicles only). · |