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Service bulletins for the 2014 Ram 1500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

615 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
82214909A2018-11-26. Service bulletin. EQUIPMENT; VISIBILITY. Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors. To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a vehicle re-configuration using the WiTech tool.~ After Kit is completely installed, perform the following;~ 1. Add LEG sales code to the VIN under the ?Vehicle Option Updates? Found on Dealerconnect~ 2. Update Vehicle Configuration by using the WiTech tool and performing ?Restore Vehicle Configuration.?
68258392A2018-11-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.
68232369A2018-11-26. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. HVAC Blower and Wheel HVAC blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.
68224166A2018-11-26. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an answer within 15 minutes,then proceed with the repair.):~ WD/WK--68224166AB - Front Ken Deneau, cell (248)-765-0288~ 68089094AA - Rear Pat Presti- cell (248) 379-0972~ KL/UF/PF- 68223053AB, 68225055AA Mark Ware, cell (248) 705-3469~ F500- 68093422AB,Matt Sasina, cell (248)-464-4982 or Bryan Bremer cell (248) 429-9014~ RT- 68029719AB - Front, Matt Filipkowski cell (248) 877-9106~ 05183147AA - Rear, Ken Deneau, cell (248)-765-0288
68140664A2018-11-26. Service bulletin. EQUIPMENT; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Compressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.
55112621A2018-11-26. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com
04861963A2018-11-26. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; EQUIPMENT. Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.
08-072-15 REV-A2018-11-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system respo
6th Edition 20152018-11-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. Warranty Operations Newsletter Volume 1, Issue 6
18-021-15 REV-D2018-11-19. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT; FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM; FUEL SYSTEM, DIESEL. Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves replacement of the Oxygen (O2) Sensor and cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 if necessary depending on Diagnostic Trouble Codes (DTC) that may have set. A small number of customers may experience an intermittent engine shudder or vibration which may not set a Diagnostic Trouble Code (DTC). In addition other customers may experience a Malfunction Indicator Lamp (MIL) illumination upon which the technician may find one or more of the following DTCs have been set: ? P26AB-00 - Engine Coolant Bypass Valve Stuck. ? P24AF-00 - Particulate Matter Sensor Circuit Performance. ? P2196-00 - O2 Sensor 1/1 Stuck Rich. ? P1E0C-00 - Empty Fuel Tank. ? P2237-00 - O2 Sensor 1/1 Pump Cell Current Circuit Open. ? P1297-00 - EGR Slow Response - Decreasing Flow. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P20C2-00 - Reductant Heater 3 Control Circuit Performance. ? P204F-00 - Reductant System Performance. ? P20E9-00 - Reductant Pressure Too High. ? P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. ? P2299-00 - Brake Pedal Position / Accelerator Pedal Position Incompatible. ? P241D-00 - Scr Inducement - Forced Engine Shutdown. ? P016A-00 - Excessive Time To Enter Closed Loop Air/Fuel Ratio Control. ? P2459-00 - Diesel Particulate Filter Regeneration Frequency. ? P0133-00 - O2 Sensor 1/1 Slow Response. ? P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance - (1/2). ? P0171-00 - Fuel System 1/1 Lean. ? P0426-00 - Catalyst Temperature Sensor Circuit Performance (1/1). ? P0045-00 - Turbocharger Boost Control Circuit/Open. ? P0087-00 - Fuel Rail Pressure Too Low. ? P009A-
18-064-152018-11-19. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR. P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find Diagnostic Trouble Code (DTC) P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 set in the Powertrain Control Module (PCM) memory.
08-016-152018-09-24. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies To 2014-2015 KL Vehicles: A customer may experience a popping noise when listening to AM stations.
07-004-152018-09-24. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY. Malfunction Indicator Lamp (MIL) Illuminated DTC P1D73 Active Grill Shutter (AGS) Performance This bulletin involves inspecting and securing the AGS actuator motor case housing. The customer may describe the MIL is illuminated. On further inspection the technician may find the following Diagnostic Trouble Code (DTC) P1D73 Active Grill Shutter (AGS) Performance.
18-021-152018-09-24. Service bulletin. FUEL SYSTEM, DIESEL; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; EQUIPMENT. Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves replacement of the Oxygen (O2) Sensor and cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 if necessary depending on Diagnostic Trouble Codes (DTC) that may have set. A small number of customers may experience an intermittent engine shudder or vibration which may not set a Diagnostic Trouble Code (DTC). In addition other customers may experience a Malfunction Indicator Lamp (MIL) illumination upon which the technician may find one or more of the following DTCs have been set: ? P20C2 - Reductant Heater 3 Control Circuit Performance. ? P204F - Reductant System Performance. ? P20E9 - Reductant Pressure Too High. ? P016A-00 - Excessive Time To Enter Closed Loop Air/Fuel Ratio Control. ? P2459-00 - Diesel Particulate Filter Regeneration Frequency. ? P0133-00 - O2 Sensor 1/1 Slow Response. ? P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance - (1/2). ? P0171-00 - Fuel System 1/1 Lean. ? P0426-00 - Catalyst Temperature Sensor Circuit Performance (1/1). ? P0045-00 - Turbocharger Boost Control Circuit/Open. ? P0087-00 - Fuel Rail Pressure Too Low. ? P009A-00 - Intake Air Temperature/Ambient Air Temperature Correlation. ? P0128-00 - Thermostat Rationality. ? P0234-00 - Turbocharger Overboost Condition. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P05F8-00 - Reductant Heater Control Module Performance. ? P050E-00 - Cold Start Engine Exhaust Temperature Too Low. ? P200A-00 - Intake Manifold Runner Performance - (Bank 1). ? P200B-00 - Intake Manifold Runner Performance - (Bank 2). ? P202E-00 - Reductant Injection Valve Circuit Performance. ? P204F-00 - Reductant System Performance. ? P2080-00 - Exhaust Gas Temperature Sensor Circuit Performance. ? P20BA-00 - Reductant Heater 1 Control Circuit Performance. ? P20BE-00 -
08-028-162018-06-25. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward.
68315574A$2018-06-18. Service bulletin. EQUIPMENT. Bumper Kit If you are ordering a Center Console bumper kit to repair a vehicle for TSB 23-001- 16 or RRT 16-011 and you receive kit PN 68315574AA, discard the instruction sheet shipped with the kit and reference TSB 23-001-16 REV. B for correct bumper installation instructions. ~ Note: This only applies to the AA level of the kit
08-036-14 REV. A2018-06-18. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Enables Via Mobile software features when released to consumers. (U.S. market only) Able to adjust audio balance / fade settings during a VR session. Correct, condition where user could not exit screen off mode. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Enhancements to POI. ParkSense tone continuously on Enhancement to navigation routing Radio display may shows ?Please insert USB Stick? Enhancement made when video is display in radio when using PAL format video disks Corrected the temperature slider bar not updating on Manual Temperature Control vehicles Navigation may not start or may lose position Rear camera may show a black screen for 3 seconds upon going to reverse Enhancements for iPod or iPhone devices that may not start playing after connecting iPod would not resume playing after a VR session or phone call Radio reset, screen lockup, blank screen or sluggish system response time Compass indicator turns off Touch screen shut down message Radio surround sound will not stay ON Driver memory feature causes Sirius XM failure Loss of radio presets Battery drain-due to radio remains on Uconnect apps don't load AM/FM popping noises and/or static Backup camera display is blank Compass direction may be inco
08-021-14 REV. B2018-06-18. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when
08-062-142018-06-18. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Replace Radio No AM Or FM Reception This bulletin involves replacing the RJ radio with a RA sales code radio. No FM or AM reception.
23-018-142018-06-18. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Armrest Storage Compartment Lid Difficult To Latch This bulletin involves replacing the front center seat armrest storage compartment lid bumpers. Front center seat armrest storage compartment lid is difficult to latch due to hard lid bumpers.
Z5091195A$2018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
163882018-06-11. Service bulletin. EQUIPMENT. You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
163872018-06-11. Service bulletin. EQUIPMENT. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
163742018-06-11. Service bulletin. EQUIPMENT. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
161032018-06-11. Service bulletin. EQUIPMENT. You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.