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Service bulletins for the 2024 Mazda CX-90

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

552 on file from NHTSA, as of 2026-10-19.

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CSP14 CSP15 Dlr Ltr a2026-06-05. Warranty extension. SERVICE BRAKES. CSP14 CSP15 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage.
CSP14 Tutorial2026-06-05. Warranty extension. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage.
CSP14 Repair2026-06-05. Warranty extension. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage.
CSP14 Owner Ltr a2026-06-05. Warranty extension. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage.
CSP14 Dealer Email2026-06-05. Warranty extension. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage.
04-003-262026-06-02. Service bulletin. SERVICE BRAKES. Some vehicles may exhibit a squeaking noise from the rear brake during deceleration, and the noise is particularly noticeable during braking when the brakes are cold. This is caused by the brake pad(s) having difficulty contacting evenly with the rotor surface during light braking due to wear and/or deformation of the brake pad(s). To eliminate this concern, the shape of the rear brake pads will be modified. Replace both sides of the rear brake pads with the modified ones according to the instructions in MGSS (REAR BRAKE DISC PAD REMOVAL/INSTALLATION).
SA-029-262026-05-05. Service bulletin. UNKNOWN OR OTHER; ENGINE; POWER TRAIN; SERVICE BRAKES. This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).
CSP14 Owner Ltr2026-05-04. Warranty extension. SERVICE BRAKES. Dear Mazda Owner: You are receiving this notice because Mazda’s records indicate that you have a 2024-2026 Mazda CX-90 vehicle manufactured before November 19, 2025. Mazda Motor Corporation has decided to conduct a Customer Service Program CSP (14) to inform you that Mazda is expanding the scope of coverage under the New Vehicle Limited Warranty to provide necessary repairs free of charge if your Covered Vehicle has experienced rear brake squeal and to inform you that you may be eligible to receive reimbursement for past out-of-pocket expenses you previously incurred for repairs on the terms and conditions as described below. Repair parts are not currently available. It is expected that parts will become available in May 2026. Another letter will be sent to you once parts are available to repair your vehicle with instructions for making an appointment at your nearest Mazda dealer. Warranty Coverage Expansion Mazda is expanding the scope of coverage under the standard 3 years/36,000 miles, whichever comes first, warranty to provide necessary repairs at no cost to you if your Covered Vehicle experiences rear brake squeal. If your Covered Vehicle is currently experiencing rear brake squeal, you will be eligible for a one-time rear brake pads replacement with Mazda’s redesigned brake pads. A dealer must inspect and confirm your Covered Vehicle is experiencing rear brake squeal matching Technical Service Bulletin (“TSB”) 04-003/26 for you to receive the repairs at no cost to you. The TSB is scheduled to be released when the parts are expected to be available. The newly installed redesigned brake pads will be covered for rear brake squeal under your Covered Vehicle’s original limited warranty of 3 years/36,000 miles, or for 1 year/12,000 miles from the installation of the redesigned brake pad, whichever is later. If your Covered Vehicle is currently experiencing rear brake squeal and is more than 3 years old or exceeds 36,000 miles, whichever comes first, you will receive three (3) months, after the Part Available Notice Letter has been sent, to receive the redesigned brake pad under the terms of this notice. Repairs under this warranty extension during the coverage period must be completed at a Mazda dealer. Reimbursement Mazda is offering reimbursement to owners and lessees of a Covered Vehicle who previously incurred out-of-pocket expenses for inspections and repairs to rear brake components caused by rear brake squeal before your vehicle reached 3 years or 36,000 miles from the vehicle’s in-service date (meaning, the start date of the warranty for the vehicle), whichever is earlier (“Eligible Costs”) subject to the following limitations as described in this letter. Repairs completed at a non-Mazda facility after April 2026 as printed in this Owner Letter are not eligible for reimbursement.
CSP14 CSP15 Parts Warr2026-05-04. Warranty extension. SERVICE BRAKES. Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) and (CSP15 – CX-70 models) Mazda Motor Corporation has decided to implement two Customer Service Programs (CSP14 & CSP15). The coverage and terms for affected VINs are listed below in this Dealer email and in the Owner Letter. Only certain vehicles are covered (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior where “CSP14 or CSP15” respectively, are listed in Warranty Vehicle Inquiry. Please make sure to also utilize the Dealer FAQ’s that will be posted on Mazda Global Service Support (MGSS) for any customer inquiries. Owner Notification: Parts to support the CSPs are in production and not available at this time. Due to the limitation of parts availability, there will be multiple notices to customers advising when parts are available as described in the schedule below. The initial customer notification will explain the program overview and coverage terms and conditions. We will also send another dealer email with second and any further subsequent notifications. Owner Mailing Schedule • First notification: Inform customers of the above details (mailing Thursday April 22, 2026). • Second notification: Inform a limited group of initial customers that repair parts are available (Planned to start in June 2026). Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. Special Coverage for Older or Higher‑Mileage Vehicles: If the vehicle is over 3 years old or past 36,000 miles, but is currently experiencing brake squeal, the owner will have three months (starting from the date Mazda sends the Parts Available Notice Letter) to receive the redesigned brake pads for free.
CSP14 CSP15 FAQ2026-05-04. Warranty extension. SERVICE BRAKES. Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) and (CSP15 – CX-70 models) Mazda Motor Corporation has decided to implement two Customer Service Programs (CSP14 & CSP15). The coverage and terms for affected VINs are listed below in this Dealer email and in the Owner Letter. Only certain vehicles are covered (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior where “CSP14 or CSP15” respectively, are listed in Warranty Vehicle Inquiry. Please make sure to also utilize the Dealer FAQ’s that will be posted on Mazda Global Service Support (MGSS) for any customer inquiries. Owner Notification: Parts to support the CSPs are in production and not available at this time. Due to the limitation of parts availability, there will be multiple notices to customers advising when parts are available as described in the schedule below. The initial customer notification will explain the program overview and coverage terms and conditions. We will also send another dealer email with second and any further subsequent notifications. Owner Mailing Schedule • First notification: Inform customers of the above details (mailing Thursday April 22, 2026). • Second notification: Inform a limited group of initial customers that repair parts are available (Planned to start in June 2026). Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. Special Coverage for Older or Higher‑Mileage Vehicles: If the vehicle is over 3 years old or past 36,000 miles, but is currently experiencing brake squeal, the owner will have three months (starting from the date Mazda sends the Parts Available Notice Letter) to receive the redesigned brake pads for free.
CSP14 CSP15 Dlr Ltr2026-05-04. Warranty extension. SERVICE BRAKES. Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) and (CSP15 – CX-70 models) Mazda Motor Corporation has decided to implement two Customer Service Programs (CSP14 & CSP15). The coverage and terms for affected VINs are listed below in this Dealer email and in the Owner Letter. Only certain vehicles are covered (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior where “CSP14 or CSP15” respectively, are listed in Warranty Vehicle Inquiry. Please make sure to also utilize the Dealer FAQ’s that will be posted on Mazda Global Service Support (MGSS) for any customer inquiries. Owner Notification: Parts to support the CSPs are in production and not available at this time. Due to the limitation of parts availability, there will be multiple notices to customers advising when parts are available as described in the schedule below. The initial customer notification will explain the program overview and coverage terms and conditions. We will also send another dealer email with second and any further subsequent notifications. Owner Mailing Schedule • First notification: Inform customers of the above details (mailing Thursday April 22, 2026). • Second notification: Inform a limited group of initial customers that repair parts are available (Planned to start in June 2026). Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. Special Coverage for Older or Higher‑Mileage Vehicles: If the vehicle is over 3 years old or past 36,000 miles, but is currently experiencing brake squeal, the owner will have three months (starting from the date Mazda sends the Parts Available Notice Letter) to receive the redesigned brake pads for free.
09-003-262026-02-03. Service bulletin. SERVICE BRAKES. Some vehicles may exhibit a key-in lock situation when the speed-sensitive door lock activates unexpectedly while idling in the P-range. This may be caused by the noise generated by the Anti-lock Braking System (ABS) wheel speed sensor being mistakenly recognized as a vehicle speed pulse. To eliminate this concern, the IC chip in the ABS wheel speed sensor has been modified.
SA-057-252026-01-03. Service bulletin. SUSPENSION; UNKNOWN OR OTHER; SERVICE BRAKES. A technician may report that DTC U0415:68 - VCM (Vehicle Control Module) cannot be cleared after replacing the DSC (Dynamic Stability Control) module.
SA-055-252025-12-05. Service bulletin. SERVICE BRAKES. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern. NOTE: Before following this Service Alert repair procedure, ensure published TSBs in MGSS have been completed per model year.
SA-016-24c2024-11-04. Service bulletin. SERVICE BRAKES. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
SA-007-24b2024-10-04. Service bulletin. SERVICE BRAKES. This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle.
SA-016-24b2024-09-04. Service bulletin. SERVICE BRAKES. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
SSPD6 FC2024-08-06. Service campaign. SERVICE BRAKES; VEHICLE SPEED CONTROL; VISIBILITY/WIPER; BACK OVER PREVENTION: WARNINGS; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. SSPD6 - SPECIAL SERVICE PROGRAM - VEHICLE CONTROL MODULE (VCM) PROGRAMMING - 2024 CX-90 SSPD6 - 2024 CX-90 - Vehicle Control Module (VCM) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera (VMC) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support (SBS) system may determine that there is a possibility of a collision, notifying with a visual (screen display) and audible (warning sound), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed (on equipped vehicles) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” (non-personalized). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories.
15-001-24a2024-08-02. Service bulletin. SERVICE BRAKES; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; LANE DEPARTURE: ASSIST. Update software release for emergency lane keeping and/or smart brake support operation. This TSB has been superseded by SSPD6.
SA-016-24a2024-07-05. Other. SERVICE BRAKES. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
SSPD6 Warranty2024-06-05. Service campaign. VISIBILITY/WIPER; SERVICE BRAKES; VEHICLE SPEED CONTROL; BACK OVER PREVENTION: WARNINGS; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. SSPD6 - SPECIAL SERVICE PROGRAM - VEHICLE CONTROL MODULE (VCM) PROGRAMMING - 2024 CX-90 SSPD6 - 2024 CX-90 - Vehicle Control Module (VCM) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera (VMC) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support (SBS) system may determine that there is a possibility of a collision, notifying with a visual (screen display) and audible (warning sound), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed (on equipped vehicles) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” (non-personalized). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories.
SSPD6 Repair2024-06-05. Service campaign. FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; VISIBILITY/WIPER; SERVICE BRAKES; VEHICLE SPEED CONTROL; BACK OVER PREVENTION: WARNINGS. SSPD6 - SPECIAL SERVICE PROGRAM - VEHICLE CONTROL MODULE (VCM) PROGRAMMING - 2024 CX-90 SSPD6 - 2024 CX-90 - Vehicle Control Module (VCM) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera (VMC) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support (SBS) system may determine that there is a possibility of a collision, notifying with a visual (screen display) and audible (warning sound), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed (on equipped vehicles) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” (non-personalized). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories.
SSPD6 Dlr Ltr2024-06-05. Service campaign. BACK OVER PREVENTION: WARNINGS; SERVICE BRAKES; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; VEHICLE SPEED CONTROL; VISIBILITY/WIPER. SSPD6 - SPECIAL SERVICE PROGRAM - VEHICLE CONTROL MODULE (VCM) PROGRAMMING - 2024 CX-90 SSPD6 - 2024 CX-90 - Vehicle Control Module (VCM) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera (VMC) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support (SBS) system may determine that there is a possibility of a collision, notifying with a visual (screen display) and audible (warning sound), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed (on equipped vehicles) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” (non-personalized). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories.
SSPD6 Dlr Email2024-06-05. Service campaign. FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; VEHICLE SPEED CONTROL; BACK OVER PREVENTION: WARNINGS; SERVICE BRAKES; VISIBILITY/WIPER. SSPD6 - SPECIAL SERVICE PROGRAM - VEHICLE CONTROL MODULE (VCM) PROGRAMMING - 2024 CX-90 SSPD6 - 2024 CX-90 - Vehicle Control Module (VCM) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera (VMC) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support (SBS) system may determine that there is a possibility of a collision, notifying with a visual (screen display) and audible (warning sound), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed (on equipped vehicles) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” (non-personalized). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories.
SA-007-24a2024-05-04. Service bulletin. SERVICE BRAKES, HYDRAULIC; FORWARD COLLISION AVOIDANCE; EQUIPMENT ADAPTIVE/MOBILITY. This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.