Warranty extension CSP14 Owner Ltr

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Dear Mazda Owner: You are receiving this notice because Mazda’s records indicate that you have a 2024-2026 Mazda CX-90 vehicle manufactured before November 19, 2025. Mazda Motor Corporation has decided to conduct a Customer Service Program CSP (14) to inform you that Mazda is expanding the scope of coverage under the New Vehicle Limited Warranty to provide necessary repairs free of charge if your Covered Vehicle has experienced rear brake squeal and to inform you that you may be eligible to receive reimbursement for past out-of-pocket expenses you previously incurred for repairs on the terms and conditions as described below. Repair parts are not currently available. It is expected that parts will become available in May 2026. Another letter will be sent to you once parts are available to repair your vehicle with instructions for making an appointment at your nearest Mazda dealer. Warranty Coverage Expansion Mazda is expanding the scope of coverage under the standard 3 years/36,000 miles, whichever comes first, warranty to provide necessary repairs at no cost to you if your Covered Vehicle experiences rear brake squeal. If your Covered Vehicle is currently experiencing rear brake squeal, you will be eligible for a one-time rear brake pads replacement with Mazda’s redesigned brake pads. A dealer must inspect and confirm your Covered Vehicle is experiencing rear brake squeal matching Technical Service Bulletin (“TSB”) 04-003/26 for you to receive the repairs at no cost to you. The TSB is scheduled to be released when the parts are expected to be available. The newly installed redesigned brake pads will be covered for rear brake squeal under your Covered Vehicle’s original limited warranty of 3 years/36,000 miles, or for 1 year/12,000 miles from the installation of the redesigned brake pad, whichever is later. If your Covered Vehicle is currently experiencing rear brake squeal and is more than 3 years old or exceeds 36,000 miles, whichever comes first, you will receive three (3) months, after the Part Available Notice Letter has been sent, to receive the redesigned brake pad under the terms of this notice. Repairs under this warranty extension during the coverage period must be completed at a Mazda dealer. Reimbursement Mazda is offering reimbursement to owners and lessees of a Covered Vehicle who previously incurred out-of-pocket expenses for inspections and repairs to rear brake components caused by rear brake squeal before your vehicle reached 3 years or 36,000 miles from the vehicle’s in-service date (meaning, the start date of the warranty for the vehicle), whichever is earlier (“Eligible Costs”) subject to the following limitations as described in this letter. Repairs completed at a non-Mazda facility after April 2026 as printed in this Owner Letter are not eligible for reimbursement.

The document

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The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Brakes

Listing a model year does not mean every vehicle of it is concerned: the document says which.

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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