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Service bulletins for the 2016 Mazda CX-9

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

613 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
MT-003-172017-05-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VEHICLE BECOMES “LINKED” TO THE VIN OF THAT VEHICLE.
SA2972017-03-02. Service bulletin. FUEL SYSTEM, GASOLINE; STRUCTURE:BODY:HATCHBACK/LIFTGATE. 2016 CX-9 TECH TIPS:- ENHANCED PDI STEP 1 - DO NOT UPDATE THE MAZDA CONNECT SOFTWARE - SPECIAL ATTENTION ITEMS TO REVIEW DURING PDI - DRIVEABILITY CONCERNS DUE TO LOW FUEL LEVEL - POWER LIFTGATE (PLG) OPERATION
SA2962017-03-02. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. SOME CUSTOMERS MAY REPORT THAT WHEN USING THEIR IPHONE WITH BLUETOOTH AUDIO THAT THEY CANNOT SELECT A NEW SONG OR A DIFFERENT SONG WILL PLAY.IF THE CUSTOMER SELECTS A DIFFERENT SONG, MOST OF THE TIME IT WILL CONTINUE PLAYING THE CURRENT SONG.IF THE CUSTOMER SHOULD SELECT THE CURRENT SONG AGAIN, IT MAY START PLAYING A DIFFERENT SONG.
SA2952017-03-02. Service bulletin. FUEL SYSTEM, GASOLINE; FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY. SOME VEHICLES MAY EXHIBIT A LACK OF POWER AND/OR MISFIRES DURING PDI. THIS MAY BE DUE TO A LOW FUEL LEVEL IN THE FUEL TANK. VERIFY THERE IS AT LEAST A ¼ TANK OF FUEL IN THE TANK. IF NOT, FILL TO ¼ TANK, START THE ENGINE AND DRIVE THE VEHICLE FOR A MINIMUM OF 1 MILE TO PURGE ANY AIR REMAINING IN THE FUEL SYSTEM, THEN RE-TEST.
SA2932017-03-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TO IMPROVE THE CUSTOMER EXPERIENCE WITH THE NEW 2016 CX-9, AN ENHANCED PDI STEP 1 HAS BEEN CREATED WITH AN ADDITIONAL 0.4 HRS LABOR HOURS. THE FORM AND WARRANTY INFORMATION CAN BE FOUND ON MS3 UNDER OTHER APPLICATIONS -> FORMS -> PDI STEP 1-3 FORMS ->CX-9 STEP 1 ENHANCED.
SA2942017-03-01. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THE 2016 CX-9 HAS THE LATEST MAZDA CONNECT SOFTWARE (VERSION 58). DO NOT ATTEMPT TO UPDATE WITH THE SOFTWARE VERSION AVAILABLE ON MS3 (VERSION 55).
SA2922017-03-01. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. WITH THE UPCOMING LAUNCH OF THE NEW CX-9, MAZDA TECHNICAL SERVICES DIVISION IS CONFIDENT WE CAN WORK TOGETHER TO DELIVER A PREMIUM VEHICLE TO OUR CUSTOMERS. WHEN PERFORMING A PDI, WE ASK THAT YOU CLOSELY INSPECT THE FOLLOWING ITEMS TO ENSURE THEY ARE CORRECT.
SA2902017-03-01. Service bulletin. LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK. THE POWER LIFTGATE MAY NOT OPEN/CLOSE ELECTRICALLY IF THE VEHICLE IS PARKED ON AN INCLINE, OR THERE IS STRONG WIND, OR THE LIFTGATE IS LADEN WITH SNOW. IN ADDITION TO THE POWER LIFTGATE DESCRIPTION ABOVE (FOUND IN THE 2016 CX-9 OWNER'S MANUAL), PLEASE BE AWARE OF THE FOLLOWING INFORMATION AS WELL: THE NORMAL OPERATING RANGE OF THE POWER LIFTGATE IS BETWEEN -15° (FRONT END DOWN) AND +15° (FRONT END UP), HOWEVER, IF THERE ARE STRONG WINDS PRESENT OR IF THERE IS A SUBSTANTIAL AMOUNT OF SNOW ON THE LIFTGATE, THE OPERATIONAL RANGE MAY BE REDUCED. IF THE POWER LIFTGATE DOES NOT OPERATE WITHIN THE NORMAL OPERATING RANGE (BETWEEN -15° TO +15°), INSPECT/REPAIR THE PLG SYSTEM ACCORDING TO THE SYSTEM TROUBLESHOOTING SECTION OF THE WORKSHOP MANUAL ON MS3 ONLINE.
09-009-16-3150A2017-03-01. Service bulletin. EQUIPMENT. SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS OF FEBRUARY 2010.CUSTOMERS EXPERIENCING RELATED CONCERNS SHOULD HAVE THEIR VEHICLE AND/OR DEVICE INSPECTED ACCORDING TO THE FOLLOWING PROCEDURE.
00-003-16-32072017-03-01. Service bulletin. EQUIPMENT. IN SUPPORT OF THE NEWLY LAUNCHED 2016 CX-9, MAZDA WILL SHIP TO ALL DEALERS, A CRIMPING TOOL DESIGNED SPECIFICALLY FOR USE ON ALUMINUM WIRING.•THE SST WILL BE SHIPPED BY MAZDA’S TOOL VENDOR BOSCH AT THE END OF MAY, 2016.•THE FOLLOWING SST IS THE LATEST ADDITION TO THE MAZDA REQUIRED TOOL (MRT) LIST:
09-016-16-3158A2017-02-24. Service bulletin. SEATS. AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECIALIST USING THE FOLLOWING REPAIR PROCEDURE.THIS SERVICE BULLETIN IS ONLY FOR SUBLET REPAIR. A QUALIFIED UPHOLSTERY REPAIR SPECIALIST IS REQUIRED FOR THIS REPAIR PROCEDURE. PLEASE PRINT A COPY OF THIS BULLETIN FOR THE UPHOLSTERY REPAIR SPECIALIST.
1080M2017-02-23. Service bulletin. ENGINE. IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE MAY FAIL PREMATURELY.METALLIC DEBRIS FROM THE OLD ENGINE (WITH CATASTROPHIC INTERNAL MECHANICAL FAILURE) MAY REST INSIDE THE INTAKE MANIFOLD. WHEN THE NEW ENGINE ASSEMBLY IS INSTALLED, DEBRIS IN THE INTAKE MANIFOLD WILL BE INGESTED INTO THE NEW ENGINE AND CAUSE INTERNAL DAMAGE.CLEAN THE INTAKE MANIFOLD INTERNALLY TO REMOVE ANY DEBRIS FROM OLD ENGINE BEFORE INSTALLING THE NEW REPLACEMENT ENGINE ASSEMBLY.IF THE INTAKE MANIFOLD CANNOT BE PROPERLY CLEANED INTERNALLY, REPLACE IT.
1079M2017-02-23. Service bulletin. SERVICE BRAKES. IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE.METAL OBJECTS, BUMPS, OR PROTRUDING OBJECTS ON THE ROAD.WHEN PASSING THROUGH A TOLL GATE.WHEN PASSING UNDER A VINYL CURTAIN OR FLAG.PLASTIC OBJECTS SUCH AS PYLONS.TWO-WHEELED VEHICLES, PEDESTRIANS, ANIMALS OR STANDING TREES.THIS M-TIP ARTICLE PROVIDES 2 ADDITIONAL EXAMPLES:A. THERE IS FOGGING ON THE INNER SURFACE OF THE WINDSHIELD.B. THERE IS/ARE FOGGING/WATER DROPS ON THE OUTER SURFACE OF THE WINDSHIELD.THE NEAR INFRARED LASER BEAM IS A LIGHT BEAM AND IS REFRACTED BY WATER DROPS OR FOREIGN MATERIAL ON THE WINDSHIELD. IN THIS CASE, THE NEAR INFRARED LASER BEAM MAY NOT DETECT AN OBSTRUCTION AHEAD CORRECTLY.
09-048-16-32412017-02-22. Service bulletin. STRUCTURE. SOME VEHICLES MAY EXHIBIT A SQUEAKING NOISE FROM THE LEFT AND/OR RIGHT SIDE FRONT CONSOLE PANELS WHEN DRIVING ON ROUGH ROADS. THE NOISE CAN ALSO BE REPRODUCED BY PUSHING THE SIDE PANEL AT THE LOCATION SHOWN BELOW. THE NOISE MAY BE CAUSED BY THE CHROME DECORATION PANEL (A) INTERFERING WITH THE SIDE PANEL (B). TO ELIMINATE THE NOISE, A NOISE PREVENTION TAPE HAS BEEN ADDED TO THE FRONT CONSOLE.
00-004-16-32372017-02-22. Service bulletin. EQUIPMENT. RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNER’S MANUAL. FOR MAZDA CUSTOMERS WHO HAVE QUESTIONS ABOUT SAFELY LIFTING THEIR VEHICLE TO CHANGE A FLAT TIRE OR TO INSTALL SNOW CHAINS, PLEASE PROVIDE A COPY OF THE ATTACHED HANDOUT FOR THEM. ALSO, BE SURE TO ALWAYS DIRECT CUSTOMERS TO FOL-LOW THE DIRECTIONS IN THE OWNER'S MANUAL.
1099M2017-02-22. Service bulletin. ELECTRICAL SYSTEM. WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE PREVENTS THE VEHICLE BATTERY FROM BEING DISCHARGED. THIS ALLOWS THE IDS TO REPROGRAM A CONTROL MODULE WITHOUT INTERFERENCE FROM A WEAK OR UNDERCHARGED VEHICLE BATTERY. NOTE: CONTROL MODULE DAMAGE MAY OCCUR IF THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE IS NOT USED.
1066M2017-02-22. Service bulletin. EXTERIOR LIGHTING. SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETERGENT TO CLEAN THE MIRROR. HARSH DETERGENT MAY DAMAGE THE FRONT AND/OR REAR LIGHT SENSOR(S).
1108M2017-02-21. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. THE POWER LIFTGATE (PLG) FULLY OPEN POSITION CAN BE ADJUSTED TO ACCOMMODATE A GARAGE WITH A LOW CEILING.
1104M2017-02-21. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY:HATCHBACK/LIFTGATE. SOME CUSTOMERS MAY COMPLAIN ABOUT AN INOPERATIVE POWER LIFTGATE (PLG). DTC U3003:16 (POWER LIFTGATE (PLG) CONTROL MODULE POWER SUPPLY VOLTAGE LOW INPUT) IS STORED IN MEMORY. THIS MAY BE CAUSED BY LOW BATTERY VOLTAGE.
1102M2017-02-21. Service bulletin. ENGINE. WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS.
RF-16-032017-02-18. Service bulletin. ENGINE. THE 2016 CX-9 WITH THE SKYACTIV®-G 2.5T ENGINE REQUIRES A UNIQUE OIL FILTER (PY8W-14-302) WHICH IS NOT INTERCHANGEABLE WITH OTHER SKYACTIV® OIL FILTERS. THE UNIQUE OIL FILTER CAN BE IDENTIFIED WITH TWO WHITE BANDS AS SHOWN BELOW.
09-016-16-3158A2017-02-17. Service bulletin. SEATS. AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECIALIST USING THE FOLLOWING REPAIR PROCEDURE.THIS SERVICE BULLETIN IS ONLY FOR SUBLET REPAIR. A QUALIFIED UPHOLSTERY REPAIR SPECIALIST IS REQUIRED FOR THIS REPAIR PROCEDURE. PLEASE PRINT A COPY OF THIS BULLETIN FOR THE UPHOLSTERY REPAIR SPECIALIST.
15-002-16-32242017-02-16. Service bulletin. SERVICE BRAKES. SOME CUSTOMERS MAY EXPERIENCE AN UNEXPECTED SMART BRAKE SUPPORT (SBS) SYSTEM OPERATION WHEN A VEHICLE AHEAD SLOWS DOWN, STOPS AT A TRAFFIC LIGHT OR WHEN THE CUSTOMER PASSES A SLOWER VEHICLE WHILE CHANGING LANES.THIS MAY BE CAUSED BY AN IMPROPER SBS SYSTEM CONTROL LOGIC. THE SBS SYSTEM CONTROL LOGIC (WITHIN THE RADAR UNIT) HAS BEEN MODIFIED TO ELIMINATE THIS CONCERN.
09-045-16-32282017-02-16. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE. SOME VEHICLES EQUIPPED WITH “BEIGE” INTERIOR, MAY HAVE “BLACK” REAR DOOR TRIM GRIP COVER(S) (A) INSTALLED IN THEIR VEHICLE BY MISTAKE. THE CORRECT COLOR OF THE GRIP COVERS IS “BEIGE” TO MATCH THE COLOR OF THE VEHICLE INTERIOR. THIS CONCERN WAS CAUSED BY ERRONEOUS ASSEMBLY INSTRUCTIONS AT THE FACTORY, WHICH HAS SINCE BEEN CORRECTED.
09-043-16-32232017-02-15. Service bulletin. SEATS. SOME VEHICLES MAY EXHIBIT THE DRIVER AND/OR PASSENGER SIDE SEAT CUSHION TRIM COMING OUT OF THE SIDE COVER, CAUSING A POOR APPEARANCE CONCERN. THIS IS DUE TO THE SEAT TRIM EDGE BEING CUT TOO SHORT. TO ELIMINATE THIS CONCERN, THE CONFIGURATION OF THE SEAT TRIM WILL BE IMPROVED.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.