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Service bulletins for the 2023 Mazda CX-50

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

351 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
SA-042-232023-08-05. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
SA-009-23F2023-08-05. Service bulletin. LATCHES/LOCKS/LINKAGES; EXTERIOR LIGHTING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
SA-036-232023-07-05. Service bulletin. STRUCTURE; EQUIPMENT. Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way. NOTE: The antistatic effect does not deteriorate with this procedure.
SA-027-23a2023-07-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. IN-VEHICLE NETWORK MALFUNCTION AND MASTER WARNING LIGHT ON. DTC U3000:04 STORED (DOES NOT APPLY TO 09-001/23)
SA-015-23d2023-07-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING. Connected Services, Frequently Asked Questions (FAQ)
SA-015-23c2023-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Frequently Asked Questions (FAQ)
SA-009-23d2023-06-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING. Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
SA-005-23a2023-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
SA-015-23b2023-05-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Mazda Connected Services - Frequently Asked Questions (FQA)
SA-009-23c2023-05-04. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING. Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.Engine Start / Stop,Door Lock / Unlock,Lights ON / OFF. 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
DRW462023-04-04. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. DRW46 - 2023 CX-50 - APPLE CAR PLAY/ANDROID AUTO SOFTWARE UPDATE. The Apple Car Play and Android Auto (AA/CP) software in the vehicles below needs to be updated to the latest version. The affected vehicles were built with an older version of the software and AA/CP functions may not work correctly. The repair will be a CMU software update via USB stick.
SA-015-232023-04-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Mazda Connect Services - Frequently Asked Questions (FAQ)
SA-016-232023-04-04. Service bulletin. EQUIPMENT:ELECTRICAL. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
SA-009-23a2023-04-04. Service bulletin. ENGINE AND ENGINE COOLING; LATCHES/LOCKS/LINKAGES; EXTERIOR LIGHTING; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
SA-009-232023-03-03. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
SA-045-22a2023-01-05. Service bulletin. EQUIPMENT; VISIBILITY:GLASS, SIDE/REAR. The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the factory in order to avoid being scratched during transportation and while in dealer stock.
SA-016-22a2023-01-05. Service bulletin. EQUIPMENT. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
SA-019-22b2022-11-04. Service bulletin. EQUIPMENT. Mazda Connected Services Frequently Asked Questions (FAQs)
SA-011-22b2022-11-04. Service bulletin. EQUIPMENT. The CX-50 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
SA-049-222022-08-04. Service bulletin. EQUIPMENT. Some vehicles may exhibit the trim peeling off the EPB (Electronic Parking Brake) or power window switches.
DRW502022-08-04. Service bulletin. EQUIPMENT; LATCHES/LOCKS/LINKAGES:DOORS:LOCK. A small number of vehicles were produced with the incorrect mechanical front door key and key lock cylinder installed. The repair will be an inspection or replacement of the key and key lock cylinder.
SA-039-222022-07-06. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT; UNKNOWN OR OTHER. Some customers may complain about scratches on the instrument cluster lens.
SA-029-22a2022-07-06. Service bulletin. STRUCTURE; EQUIPMENT. Customers may report excess wind noise from the vehicle and that noise may be coming from the crossbars or that the sunroof will not open because it contacts a crossbar or the load on the cross bars. As noted in the crossbar instructions, the crossbars should be removed when not in use to reduce fuel consumption from the increased drag and to reduce wind noise. The instructions also note where the front crossbar should not be placed if the sunroof is to be opened and that the sunroof should not be used when there is cargo on the roof. Let the customer know that the instructions show how to install, remove, and adjust the crossbars.
SA-027-22b2022-07-06. Service bulletin. EQUIPMENT. Before beginning installation of the accessory illuminated door sill plate, review the information in this Service Alert or the parts may not fit correctly.
SA-036-222022-06-04. Service bulletin. EQUIPMENT. If the mechanical keys cannot be located during PDI, review the suggested steps below prior to moving forward with key replacement.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.