Service bulletin SA-039-22

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10215244
Published by NHTSA	2022-07-06
Manufacturer's number	SA-039-22
Manufacturer's date	2022-06-10
NHTSA component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT; UNKNOWN OR OTHER

NHTSA's summary

Some customers may complain about scratches on the instrument cluster lens.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Instrument cluster

Vehicles listed
MAZDA CX-3	2016, 2017, 2018, 2019, 2020, 2021
MAZDA CX-30	2020, 2021, 2022
MAZDA CX-5	2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
MAZDA CX-50	2023
MAZDA CX-9	2016, 2017, 2018, 2019, 2020, 2021, 2022
MAZDA MAZDA3	2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
MAZDA MAZDA6	2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
MAZDA MX-30 PHEV	2022 (the catalog's model; the bulletin names a series or trim of it)
MAZDA MX-5	2016, 2017, 2018, 2019, 2020, 2021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V363000	2019-05-14. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
09-001-24b	2024-04-03. Service bulletin. Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
09-001-24a	2024-03-06. Service bulletin. Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
SA-050-23	2023-09-05. Service bulletin. Some customers may complain about scratches on the instrument cluster lens.
09-020-23	2023-05-03. Service bulletin. Some customers may notice white lines appearing across the instrument cluster (as shown below). The white lines may be caused during the production process where poor contact occurs at the internal LCD terminals.
07-002-23	2023-03-03. Service bulletin. Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced since December 2021 at the supplier.
09-016-23	2023-03-03. Service bulletin. Speedometer replacement procedure
09-031-22	2022-09-06. Service bulletin. Some vehicles may exhibit the “Check Fuel-filler Cap” message displayed in the instrument cluster. This is caused by improper control software of the PCM. When the room fuse is installed and i-stop is activated, the message will display in the instrument cluster for three seconds only one time and no message will return. To eliminate this concern, the control software of the PCM has been modified.
09-024-22	2022-08-04. Service bulletin. In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
0900716	2022-06-06. Service bulletin. Speedometer replacement procedure
SA-013-21h	2022-01-06. Service bulletin. Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: - Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. - Remote function(s) inoperative. o Engine Start / Stop o Door Lock / Unlock o Lights ON / OFF MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. - If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. - If the reception is good to strong, proceed to the Repair Procedure.