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Service bulletins for the 2020 Mazda CX-5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

448 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Body and frame are shown. Show all

Bulletins, newest first
09-016-21-3797c2021-12-02. Service bulletin. EQUIPMENT; STRUCTURE. Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/closing and vibration while driving). NOTE: If the rust/paint peeling is seen on the outer side of the door, this service bulletin does not apply.
09-028-21-37482021-10-02. Service bulletin. STRUCTURE; EQUIPMENT. Some customers may complain about a whistling noise heard from the top of the A-pillar area when driving at highway speeds. When driving under following conditions, a negative pressure is generated on the doors pulling them outward and resulting in weatherstrip vibration. The vehicle is exposed to a side wind while driving at highway speeds. The vehicle is exposed to a strong side wind while driving at a speed slightly higher than highway speed.
09-016-21-3797b2021-10-02. Service bulletin. STRUCTURE; EQUIPMENT. Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/closing and vibration while driving).
09-016-21-3797a2021-08-02. Service bulletin. STRUCTURE. Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/closing and vibration while driving). NOTE: If the rust/paint peeling is seen on the outer side of the door, this service bulletin does not apply.
09-016-21-37972021-06-01. Service bulletin. STRUCTURE. Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/closing and vibration while driving). NOTE: If the rust/paint peeling is seen on the outer side of the door, this service bulletin does not apply.
09-009-21-37592021-04-05. Service bulletin. STRUCTURE. Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint surface when the door is opened/closed. The mud/sand is most likely brought in by the driver and/or passenger when stepping in and out of the vehicle.
09-004-21-37722021-02-05. Service bulletin. STRUCTURE. Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier.
09-003-21-37712021-02-05. Service bulletin. STRUCTURE:BODY. When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
09-029-20-37322020-10-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY:DOOR; EQUIPMENT. Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become enlarged. The enlarged weatherstrip joint does not grip the door panel tight enough when it is refitted.
09-028-20-37332020-10-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE; EQUIPMENT. Some vehicles may have a loose rear bumper reflector without any visible external damage to the rear bumper cover. Due to an external force applied to the bumper cover, one of the brackets fastening the reflector to the bumper cover may have become detached.
SSPC2b2020-09-01. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE; ELECTRICAL SYSTEM:IGNITION. 2020 CX-5 AND 2020 CX-9 POWER LIFTGATE (PLG) CONTROL UNIT CONCERN: On certain subject vehicles, the PLG Control Unit may not switch to the power saving mode even after pressing the push button start and setting the ignition to the off position, due to improper control logic of the PLG Control Unit. In this condition, if the vehicle is left unused for a certain amount of time, the battery may discharge and run out.
SSPC2a2020-09-01. Service bulletin. EQUIPMENT:ELECTRICAL; STRUCTURE:BODY:HATCHBACK/LIFTGATE. 2020 CX-5 AND 2020 CX-9 POWER LIFTGATE (PLG) CONTROL UNIT CONCERN: On certain subject vehicles, the PLG Control Unit may not switch to the power saving mode even after pressing the push button start and setting the ignition to the off position, due to improper control logic of the PLG Control Unit. In this condition, if the vehicle is left unused for a certain amount of time, the battery may discharge and run out.
SSPC2a2020-09-01. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY:HATCHBACK/LIFTGATE. 2020 CX-5 AND 2020 CX-9 POWER LIFTGATE (PLG) CONTROL UNIT CONCERN: On certain subject vehicles, the PLG Control Unit may not switch to the power saving mode even after pressing the push button start and setting the ignition to the off position, due to improper control logic of the PLG Control Unit. In this condition, if the vehicle is left unused for a certain amount of time, the battery may discharge and run out.
SA-009-202020-01-30. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; STRUCTURE. LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
09-008-20-36752020-01-30. Service bulletin. STRUCTURE:BODY; EQUIPMENT. Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier. If you encounter this concern during PDI, use a heat gun or an infrared drier to apply heat to the affected area to remove the stain(s).

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.