Service bulletins for the 2018 Mazda CX-5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
634 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| 09-008-21-3791 | 2021-04-05. Service bulletin. STRUCTURE. Some customers may notice the flock finishing on the door sash molding is peeled off (as shown below) when opening the frozen door. This concern may be caused by insufficient durability due to an improper production process of the door sash moldings. To eliminate this concern, the production process of the door sash moldings has been changed. |
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| 08-002-21-3788 | 2021-04-05. Service bulletin. ELECTRICAL SYSTEM. Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern is caused by the low voltage detection time of the occupant classification sensor (OCS) being too short during cranking, which causes detection of the DTC unnecessarily. The concern occurs more often in colder weather when greater electric current is consumed to start the vehicle. To eliminate this concern, the OCS has been modified to avoid unnecessary DTC detection. |
| MT-001-21 | 2021-04-05. Service bulletin. ELECTRICAL SYSTEM. If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. |
| SA-073-17 | 2021-03-08. Service bulletin. EQUIPMENT; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; WHEELS. Mazda is incorporating a "Direct" type TPMS, which is unlike the previous "Indirect" type system. With the "Direct" type TPMS........ ? there is no TPMS switch on the dashboard. It is no longer needed. ? the wheel sensors activate after detecting tire rotation. ? the wheel sensors transmit data to the vehicle at a rate of once per minute. ? the vehicle must be driven at 16 mph or more for two (2) minutes or more to obtain IDS readings. ? it is necessary to complete the diagnosis before turning the ignition OFF, otherwise, the data will be deleted. |
| CSP05d | 2021-03-03. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginning with 20MYvehicles. These technology changes are scheduled to occur in late 2021 as our service provider transitions away from a 3G network which currently supports the MMS application and its vehicle operations for all active legacy accounts. As a result, the MMS application and its vehicle operations will no longer work after September 30. 2021 for these legacy accounts and their respective vehicle owners. In an effort to provide advance notice and be transparent, and also to lessen the inconvenience of this situation - On 11/12/2020, all active MMS account holders will be informed of this news and will be presented with their choice of one of following goodwill offers: A new, replacement remote-engine start system (key fob transmitter type), Installation of Apple CarPlay / Android Auto, A $1000 voucher towards the purchase or lease of a new Mazda vehicle |
| CSP05c | 2021-03-03. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginning with 20MYvehicles. These technology changes are scheduled to occur in late 2021 as our service provider transitions away from a 3G network which currently supports the MMS application and its vehicle operations for all active legacy accounts. As a result, the MMS application and its vehicle operations will no longer work after September 30. 2021 for these legacy accounts and their respective vehicle owners. In an effort to provide advance notice and be transparent, and also to lessen the inconvenience of this situation - On 11/12/2020, all active MMS account holders will be informed of this news and will be presented with their choice of one of following goodwill offers: A new, replacement remote-engine start system (key fob transmitter type), Installation of Apple CarPlay / Android Auto, A $1000 voucher towards the purchase or lease of a new Mazda vehicle |
| SA-017-21 | 2021-03-03. Service bulletin. ENGINE AND ENGINE COOLING. Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle. |
| 01-006-21-3779 | 2021-03-03. Service bulletin. ELECTRICAL SYSTEM. This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure. |
| 01-005-21-3778 | 2021-03-03. Service bulletin. ELECTRICAL SYSTEM. The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. |
| 01-004-21-3773 | 2021-03-03. Service bulletin. ENGINE AND ENGINE COOLING. Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and improper oil pressure. |
| SA-008-21 | 2021-02-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added. |
| CSP05b | 2021-02-05. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginning with 20MYvehicles. These technology changes are scheduled to occur in late 2021 as our service provider transitions away from a 3G network which currently supports the MMS application and its vehicle operations for all active legacy accounts. As a result, the MMS application and its vehicle operations will no longer work after September 30. 2021 for these legacy accounts and their respective vehicle owners. In an effort to provide advance notice and be transparent, and also to lessen the inconvenience of this situation - On 11/12/2020, all active MMS account holders will be informed of this news and will be presented with their choice of one of following goodwill offers: A new, replacement remote-engine start system (key fob transmitter type), Installation of Apple CarPlay / Android Auto, A $1000 voucher towards the purchase or lease of a new Mazda vehicle |
| 09-004-21-3772 | 2021-02-05. Service bulletin. STRUCTURE. Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier. |
| 09-003-21-3771 | 2021-02-05. Service bulletin. STRUCTURE:BODY. When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). |
| 09-002-21-3770 | 2021-02-05. Service bulletin. ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL; EQUIPMENT. In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer |
| 07-001-21-3775 | 2021-02-05. Service bulletin. EQUIPMENT. A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. |
| 02-003-21-3777 | 2021-02-05. Service bulletin. STEERING. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. |
| 02-002-21-3769 | 2021-02-05. Service bulletin. WHEELS. Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains. |
| 02-001-21-3766 | 2021-02-05. Service bulletin. SUSPENSION. Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been modified. |
| 01-003-21-3776 | 2021-02-05. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT. Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM battery voltage low input |
| 01-002-21-3767 | 2021-02-05. Service bulletin. ENGINE AND ENGINE COOLING. Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubbles accumulated in the oil passage in it. |
| 00-001-21-3768 | 2021-02-05. Service bulletin. STEERING; WHEELS; POWER TRAIN; ENGINE AND ENGINE COOLING. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. |
| SA266 | 2021-02-01. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. MAZDA Mobile start (MMS) cannot communicate with vehicle |
| SA-058-20c | 2021-01-06. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. NOTE: Cylinder head replacement requires MASH authorization. |
| SA-035-20b | 2021-01-06. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.