Service bulletin 09-002-21-3770
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10186703 |
| Published by NHTSA | 2021-02-05 |
| Manufacturer's number | 09-002-21-3770 |
| Manufacturer's date | 2021-01-21 |
| NHTSA component | ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL; EQUIPMENT |
NHTSA's summary
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Equipment and accessories, Throttle and cruise control
| MAZDA 323 | 1997 to 2001 |
|---|---|
| MAZDA 626 | 1997, 1998, 1999, 2000, 2001, 2002 |
| MAZDA 626 | 2003 |
| MAZDA B-SERIES | 2010 |
| MAZDA B-SERIES TRUCK | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009 (the catalog's model; the bulletin names a series or trim of it) |
| MAZDA CX-3 | 2014 |
| MAZDA CX-3 | 2016, 2017, 2018, 2019, 2020, 2021 |
| MAZDA CX-5 | 2012 |
| MAZDA CX-5 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| MAZDA CX-7 | 2007, 2008, 2009, 2010, 2011, 2012 |
| MAZDA CX-7 | 2013 |
| MAZDA CX-9 | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| MAZDA CX9 | 2007 |
| MAZDA MAZDA2 | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| MAZDA MAZDA2 | 2021 |
| MAZDA MAZDA3 | 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 |
| MAZDA MAZDA5 | 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 |
| MAZDA MAZDA5 | 2016 to 2018 |
| MAZDA MAZDA6 | 2002 |
| MAZDA MAZDA6 | 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| MAZDA MAZDASPEED3 | 2007 to 2015 |
| MAZDA MAZDASPEED6 | 2006 to 2007 |
| MAZDA MIATA | 1997 to 2015 |
| MAZDA MILLENIA | 1997, 1998, 1999, 2000, 2001, 2002 |
| MAZDA MILLENIA | 2003 |
| MAZDA MPV | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006 |
| MAZDA MX-5 | 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| MAZDA MX-5 MIATA | 1997 (the catalog's model; the bulletin names a series or trim of it) |
| MAZDA MX-5 MIATA | 1998 |
| MAZDA MX-5 MIATA | 1999, 2000, 2001, 2002, 2003, 2004, 2005 (the catalog's model; the bulletin names a series or trim of it) |
| MAZDA MX-6 | 1997 |
| MAZDA MX-6 | 1998 to 2001 |
| MAZDA MX3 | 1997 to 1999 |
| MAZDA PROTEGE | 1997, 1998, 1999, 2000, 2001, 2002, 2003 |
| MAZDA PROTEGE | 2004 to 2006 |
| MAZDA PROTEGE 5 | 2002, 2003 (the catalog's model; the bulletin names a series or trim of it) |
| MAZDA RX-7 | 1997 to 1998 |
| MAZDA RX-8 | 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012 |
| MAZDA RX-8 | 2013 to 2017 |
| MAZDA TRIBUTE | 2000 |
| MAZDA TRIBUTE | 2001, 2002, 2003, 2004, 2005, 2006 |
| MAZDA TRIBUTE | 2007 |
| MAZDA TRIBUTE | 2008, 2009, 2010, 2011 |
| MAZDA TRIBUTE HEV | 2008, 2009 (the catalog's model; the bulletin names a series or trim of it) |
| MAZDA TRIBUTE HYBRID | 2006 (the catalog's model; the bulletin names a series or trim of it) |
| MAZDA TRIBUTE HYBRID | 2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 19V403000 | 2019-05-30. ELECTRICAL SYSTEM:WIRING |
|---|---|
| 17V744000 | 2017-11-21. TRAILER HITCHES; ELECTRICAL SYSTEM:WIRING |
| 2017427 | 2017-09-01. Electrical |
| 2015489 | 2015-10-19. Electrical |
| 15V674000 | 2015-10-19. ELECTRICAL SYSTEM:IGNITION:SWITCH |
| 2014113 | 2014-04-07. Electrical |
| 14V173000 | 2014-04-03. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR |
| 12V357000 | 2012-07-27. VEHICLE SPEED CONTROL:CABLES; ENGINE AND ENGINE COOLING |
| 2009332 | 2009-11-18. Electrical |
| 09V414000 | 2009-10-23. VEHICLE SPEED CONTROL:CRUISE CONTROL |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SA-042-26a | 2026-10-03. Service bulletin. Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06/30/26 DESCRIPTION Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting Started Dealer Processes Registration / Enrollment / Take-Over Customer Subscription Status WI-FI General Informatio Opening the TCU Communication Line WI-FI How-To Conditions for Remote Engine Start Will Not Function WI-FI Trial Period Conditions for Remote Engine Start Function Will turn engine OFF Interacting With The App TCU Communication Line Status Service Issues Educational Videos Troubleshooting Resources MyMazda App Error Codes Customer Opt-Out |
|---|---|
| SA-041-26a | 2026-10-03. Service bulletin. DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay™/ Android Auto™ will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button |
| SA-038-26b | 2026-10-01. Service bulletin. This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App |
| SA-039-26a | 2026-09-04. Service bulletin. This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. |
| SA-038-26a | 2026-09-04. Service bulletin. This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote functions inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Index MAZDA CONNECT 2 Center Display Status Icon MAZDA CONNECT 3 Center Display Status Icon Remote Engine Start Will Not Function Remote Engine Start Function Will turn engine OFF Customer Subscription Status TCU Communication Line Status |
| SA-054-26 | 2026-09-04. Service bulletin. This Service Alert supersedes the previously issued Service Alerts listed below: The changes are noted in Red. Infotainment Reboot With Navigation Card Installed This Service Information is no longer valid. Refer to the following updated Technical Service Bulletins: CX-5 / CX-9: 16-002/23 - UPDATED SOFTWARE RELEASE FOR CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GEN TYPE) Mazda3 / CX-30 (Non-Turbo): 16-008/23 - UPDATED SOFTWARE RELEASE FOR CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM Mazda3 / CX-30 (Turbo): 16-007/23 - UPDATED SOFTWARE RELEASE FOR CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM |
| SA-053-26 | 2026-09-04. Service bulletin. This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry (month/day/year) after a battery disconnect Infotainment system software update. BCM TPMS unlearn during vehicle storage or transport. Wheel/Tire change REPAIR PROCEDURE This can be corrected by the customer driving the vehicle for a day or two so that the following will occur. |
| 09-022-26 | 2026-08-04. Service bulletin. This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 09-042/04 12/10/04 DESCRIPTION Some vehicles may exhibit inoperative electric rear window defroster grid lines, integral antenna concerns causing radio reception issues or terminal tabs pulled from the rear window glass. Follow the diagnostic and repair procedures included in this service information to inspect and service rear defroster grid lines, integral antenna concerns or broken terminal tabs. |
| SA-0-38/26 | 2026-07-08. Service bulletin. DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Index MAZDA CONNECT 2 Center Display Status Icon MAZDA CONNECT 3 Center Display Status Icon Remote Engine Start Will Not Function Remote Engine Start Function Will turn engine OFF Customer Subscription Status TCU Communication Line Status |
| SA-042-26 | 2026-07-03. Service bulletin. This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting Started Dealer Processes Registration / Enrollment / Take-Over Customer Subscription Status WI-FI General Informatio Opening the TCU Communication Line WI-FI How-To Conditions for Remote Engine Start Will Not Function WI-FI Trial Period Conditions for Remote Engine Start Function Will turn engine OFF Interacting With The App TCU Communication Line Status Service Issues Educational Videos Troubleshooting Resources MyMazda App Error Codes Customer Opt-Out |