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Service bulletins for the 2016 Mazda CX-5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

705 on file from NHTSA, as of 2026-10-19.

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By component

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Bulletins, newest first
SA2782021-01-28. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. After Pandora V7.0 was released on March 7th, the following problems have been found on vehicle with MAZDA CONNECT. Navigation voice guidance will skip and cut out losing many words.Pandora will suddenly disconnect and MAZDA CONNECT will revert to the previously used source. If you encounter a vehicle with these issues, DO NOT attempt any repairs on the vehicle. There is nothing wrong with the vehicle. This is an issue with the Pandora APP. Have the customer contact Pandora at pandora-support@pandora.com. NOTE: If the Pandora APP works on the customer's phone, they can stream Pandora using Bluetooth.
SA2712021-01-28. Service bulletin. ENGINE AND ENGINE COOLING. If the vehicle has a Check Engine Light ON with DTC P2096 stored, update the PCM calibration with IDS version 99.01 or higher.
SA2182021-01-28. Service bulletin. EQUIPMENT. If you encounter a 2013-2016 CX-5 with DTC P011A with overheating and/or no heat from the heater, compare the heater performance to another CX-5. If another CX-5 is not available, check the heater core flow and if restricted, drain/replace coolant and replace the heater core. NOTE: If the code is set by itself, without overheating and/or no heat from the heater, follow the Workshop Manual on MS3 online.
15-001-16-31262021-01-28. Service bulletin. VISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. Under certain driving conditions, the Forward Sensing Camera (FSC) may detect a dirty windshield (not clear). NOTE FOR CUSTOMER: The FSC may not work properly under the conditions: The windshield is not clear. The FSC lens is not clear. Driving in heavy rain, dense fog or snow, or into the sun. Driving on a road with no or blurred road lane markings. When the windshield becomes foggy in the winter time or other cold weather conditions and LDWS/HBC warning lights turn on, drive with the defroster on for about 10 minutes. This will help clear the foggy windshield at the FSC.
09-022-16-31832021-01-28. Service bulletin. SUSPENSION. Some customers may complain of the poor appearance of the passenger and/or driver side A-pillar trim. The lower portion of the trim may become distorted (as shown below) due to high temperatures. To eliminate this concern, the shape of the body flange has been improved during mass-production to allow sufficient A-pillar clearance.
02-005-16-3152a2021-01-28. Service bulletin. STRUCTURE. Beginning with the CX-5 and Mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
09-014-16-3132a2021-01-28. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES; EXTERIOR LIGHTING. Some vehicles equipped with LED or Discharge type headlights may exhibit white milky stains on the inner sur-face of the headlight lens. Some customers may complain of the poor appearance. This concern is caused by gas that emits from a gasket in the lamp unit. The gas adheres to the inner surface of the headlight lens and reacts with the anti-clouding coating and moisture in the air to create white milky stains. The gasket material has been improved to eliminate this concern.
02-010-16-31702021-01-28. Service bulletin. STEERING; SUSPENSION:FRONT:SHOCK ABSORBER. Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.
01-009-16-31722021-01-28. Service bulletin. ENGINE AND ENGINE COOLING. Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded, P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (OCV). The temporary entry of the foreign object triggers a check engine light on, but rough idle will not be produced until a later time.
09-016-16-31582021-01-28. Service bulletin. SEATS. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
02-009-16-31552021-01-28. Service bulletin. STEERING. Some customers may complain that the steering wheel is off center more than 3" even when driving straight on a flat road.
SA3272021-01-25. Service bulletin. AIR BAGS. TAKATA recalls for Air bag
MTI_11382021-01-25. Service bulletin. POWER TRAIN:CLUTCH ASSEMBLY. Multi-Model - Clutch Slippage or Smell after Clutch Disc Replacement
MTI_11372021-01-25. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Mulri-Model (Equipped with Mazda connect) - DTC U0323/U0423/U3000 Cannot be deleted (Update)
09-053-162021-01-25. Service bulletin. VISIBILITY; VEHICLE SPEED CONTROL; AIR BAGS. Ventilator grille(s) reflection seen on front door glass. Some customers may coimplain that the ventilator grille(s) are reflecting onto the closed front door window glass (around the outer mirror glass area) This is caused by light reflecting off of the bright vent grille. If this is causing a problem for customes, the bright type vent grilles can be replaced with black ones.
08-004-162021-01-25. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION. M-MDS Data monitor displays incorrect air bag module resistance value.
02-015-162021-01-25. Service bulletin. POWER TRAIN; BACK OVER PREVENTION; STRUCTURE; SUSPENSION. Knocking noise from the rear of the vehicle. Some vehicles may exhibit a knocking noise from the rear of the vehicle. Upon inspection, cracks may be found in rear differential mount bushing, causing the noise. The is caused by insufficient durability of the bushing. To eliminate the noise, the shape of the bushing has been changed.
02-010-162021-01-25. Service bulletin. BACK OVER PREVENTION. Knocking/squeaking noise from front shock absorber, creaking noise from front lower arm bushing.
07-002-172021-01-25. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. No cool air from air conditioner (Leak from evaporator) Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator (A) at the joint between the tubes (B) and the header (C) due to improper brazing (D). To correct the problem, the configuration of the header has been changed to improve the brazing performance in this area.
03-001-172021-01-25. Service bulletin. WHEELS. Vibration felt through floor/seat/steering wheel at approx. 25-30 MPH. The bibration may be caused by wear on the inner surface of the tripod joint case (inner side of front drive shaft). To eliminate this concern, a coating has been applied to the inner surface of the tripod joint case to improve wear resistance
02-003-172021-01-25. Service bulletin. BACK OVER PREVENTION. Knocking/Squeaking noise from front shock absorber, creaking noise fkrom front lower arm bushing
01-001-172021-01-25. Service bulletin. AIR BAGS; ELECTRICAL SYSTEM. Some vehicles may experience the CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A removed * P2610 Instrument cluster internal engine off timer performance problem * P2507 PCM battery voltage low input.
SA-004-20c2021-01-06. Service bulletin. EQUIPMENT. In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliary keys are lost.
06-004-20-37572021-01-05. Service bulletin. EQUIPMENT; STEERING. Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
04-005-20-3687a2021-01-05. Service bulletin. SERVICE BRAKES. Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.