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Service bulletin 07-002-17

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10185804
Published by NHTSA2021-01-25
Manufacturer's number07-002-17
Manufacturer's date2017-01-13
NHTSA componentEQUIPMENT:APPLIANCE:AIR CONDITIONER

NHTSA's summary

No cool air from air conditioner (Leak from evaporator) Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator (A) at the joint between the tubes (B) and the header (C) due to improper brazing (D). To correct the problem, the configuration of the header has been changed to improve the brazing performance in this area.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Heating and air conditioning

Vehicles listed
MAZDA CX-52013, 2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SA-008-242024-03-06. Service bulletin. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
SA-032-23a2023-11-02. Service bulletin. If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
SA-036-232023-07-05. Service bulletin. Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way. NOTE: The antistatic effect does not deteriorate with this procedure.
SA-012-232023-04-04. Service bulletin. Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
SA-016-232023-04-04. Service bulletin. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
SA-016-22a2023-01-05. Service bulletin. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
SA-041-22c2022-12-02. Service bulletin. Some customers may complain about infotainment center display: * Ghost Touch * DTC B108E:04 may be stored (Touch screen operates by itself) * Surface Peeling * DTC B108E:04 may be stored * Spider Cracks * White dots
SA-074-222022-12-02. Service bulletin. Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. To correct this issue, the ambient temperature sensor has been modified.
22-01R2022-12-02. Service bulletin. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors. Please use the table below when ordering the screen repair kits. This can also be found in Service Alert SA-041/22.
SA-046-222022-08-04. Service bulletin. Some customers may complain about the MAZDA CONNECT center display screen - Ghost touch - Surface peeling - Spider cracking This may be caused by a faulty center display.