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Service bulletins for the 2016 Mazda CX-5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

705 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Air bags are shown. Show all

Bulletins, newest first
SSPA6 FCa2025-05-05. Service campaign. AIR BAGS. Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2016 CX-5 vehicles built from November 1, 2014 through May 13, 2016. If you are a recipient of this notice, your vehicle is included in Special Service Program (SSP) A6. What is the problem? Certain 2016 CX-5 vehicles were evaluated under NHTSA’s new frontal oblique crash test, and the evaluation revealed that the fabric of the passenger frontal air bag may be torn during deployment of the air bag. NHTSA performed a frontal oblique crash being evaluated for inclusion in the New Car Assessment Program (NCAP). The NCAP test being evaluated is not a requirement of the current vehicle safety regulations or NCAP ratings, but will be used for NCAP safety ratings for future model year vehicles. Even though 2016 CX-5 vehicles fully satisfy the current vehicle safety regulations, we are conducting the SSP to minimize any potential safety risk. Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All dealers must return their MDRT SSPA6 Tool to Mazda with a Warranty Part Return Shipping label by August 21, 2020. Any MDRT SSPA6 Tool not returned to Mazda by that time will incur a $1,000.00 missing tool charge. New Mazda dealers that do not have this tool, please fill out the Dealer Recall Help form on MXConnect > Warranty to advise you do not have the tool.
SSPA6 Repair2025-04-02. Service campaign. AIR BAGS. Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2016 CX-5 vehicles built from November 1, 2014 through May 13, 2016. If you are a recipient of this notice, your vehicle is included in Special Service Program (SSP) A6. What is the problem? Certain 2016 CX-5 vehicles were evaluated under NHTSA’s new frontal oblique crash test, and the evaluation revealed that the fabric of the passenger frontal air bag may be torn during deployment of the air bag. NHTSA performed a frontal oblique crash being evaluated for inclusion in the New Car Assessment Program (NCAP). The NCAP test being evaluated is not a requirement of the current vehicle safety regulations or NCAP ratings, but will be used for NCAP safety ratings for future model year vehicles. Even though 2016 CX-5 vehicles fully satisfy the current vehicle safety regulations, we are conducting the SSP to minimize any potential safety risk. Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All dealers must return their MDRT SSPA6 Tool to Mazda with a Warranty Part Return Shipping label by August 21, 2020. Any MDRT SSPA6 Tool not returned to Mazda by that time will incur a $1,000.00 missing tool charge. New Mazda dealers that do not have this tool, please fill out the Dealer Recall Help form on MXConnect > Warranty to advise you do not have the tool.
SSPA6 FC2025-04-02. Service campaign. AIR BAGS. Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2016 CX-5 vehicles built from November 1, 2014 through May 13, 2016. If you are a recipient of this notice, your vehicle is included in Special Service Program (SSP) A6. What is the problem? Certain 2016 CX-5 vehicles were evaluated under NHTSA’s new frontal oblique crash test, and the evaluation revealed that the fabric of the passenger frontal air bag may be torn during deployment of the air bag. NHTSA performed a frontal oblique crash being evaluated for inclusion in the New Car Assessment Program (NCAP). The NCAP test being evaluated is not a requirement of the current vehicle safety regulations or NCAP ratings, but will be used for NCAP safety ratings for future model year vehicles. Even though 2016 CX-5 vehicles fully satisfy the current vehicle safety regulations, we are conducting the SSP to minimize any potential safety risk. Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All dealers must return their MDRT SSPA6 Tool to Mazda with a Warranty Part Return Shipping label by August 21, 2020. Any MDRT SSPA6 Tool not returned to Mazda by that time will incur a $1,000.00 missing tool charge. New Mazda dealers that do not have this tool, please fill out the Dealer Recall Help form on MXConnect > Warranty to advise you do not have the tool.
08001162022-06-06. Service bulletin. AIR BAGS; EXTERIOR LIGHTING. Passenger fAirbag deactivation (PAD) indicator light illumination
SA-042-212021-07-01. Service bulletin. AIR BAGS. Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.) placed on the front passenger's seat.
SA3272021-01-25. Service bulletin. AIR BAGS. TAKATA recalls for Air bag
09-053-162021-01-25. Service bulletin. VISIBILITY; VEHICLE SPEED CONTROL; AIR BAGS. Ventilator grille(s) reflection seen on front door glass. Some customers may coimplain that the ventilator grille(s) are reflecting onto the closed front door window glass (around the outer mirror glass area) This is caused by light reflecting off of the bright vent grille. If this is causing a problem for customes, the bright type vent grilles can be replaced with black ones.
01-001-172021-01-25. Service bulletin. AIR BAGS; ELECTRICAL SYSTEM. Some vehicles may experience the CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A removed * P2610 Instrument cluster internal engine off timer performance problem * P2507 PCM battery voltage low input.
SSPA6b2020-10-05. Service bulletin. AIR BAGS. SSPA6 - 2016 CX-5 - PASSENGER FRONTAL AIR BAG CONCERN SPECIAL SERVICE PROGRAM. Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All dealers must return their MDRT SSPA6 Tool to Mazda with a Warranty Part Return Shipping label by August 21, 2020. Any MDRT SSPA6 Tool not returned to Mazda by that time will incur a $1,000.00 missing tool charge. New Mazda dealers that do not have this tool, please fill out the Dealer Recall Help form on MXConnect > Warranty to advise you do not have the tool.
SSPA6a2020-08-05. Service bulletin. AIR BAGS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SSPA6 - 2016 CX-5 - PASSENGER FRONTAL AIR BAG CONCERN SPECIAL SERVICE PROGRAM: Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All dealers must return their MDRT SSPA6 Tool to Mazda with a Warranty Part Return Shipping label by August 21, 2020. Any MDRT SSPA6 Tool not returned to Mazda by that time will incur a $1,000.00 missing tool charge. New Mazda dealers that do not have this tool, please fill out the Dealer Recall Help form on MXConnect > Warranty to advise you do not have the tool.
SSPA62020-08-05. Service bulletin. AIR BAGS. SSPA6 - 2016 CX-5 - PASSENGER FRONTAL AIR BAG CONCERN SPECIAL SERVICE PROGRAM: Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All dealers must return their MDRT SSPA6 Tool to Mazda with a Warranty Part Return Shipping label by August 21, 2020. Any MDRT SSPA6 Tool not returned to Mazda by that time will incur a $1,000.00 missing tool charge. New Mazda dealers that do not have this tool, please fill out the Dealer Recall Help form on MXConnect > Warranty to advise you do not have the tool.
SSPA6a2019-03-11. Service bulletin. AIR BAGS. Special Service Program (SSP) A6 - 2016 CX-5 Passenger Frontal Air Bag Concern - MDRT TOOL RETURN - UPDATE ON RETURN PROCEDURE. On July 12th, 2018, Mazda Technical Services sent out an email extending the Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for Special Service Program (SSPA6) for an additional 7 months to improve the low completion rate for campaign SSPA6. As previously advised the MDRT Tool loaner software is expiring at the end of February 2019. New MDRT tools are being prepared to reprogram the Airbag Control Module for those vehicles that remain unrepaired. These tools will replace the MDRT currently at your dealership for this SSP. Action required: All dealers must return their MDRT SSPA6 Tool to Mazda with a Warranty Part Return Shipping label by February 28, 2019. Any MDRT SSPA6 Tool not returned to Mazda by that time will incur a $1,000.00 missing tool charge.
SSPA62019-03-11. Service bulletin. ELECTRICAL SYSTEM; AIR BAGS. Special Service Program (SSP) A6 - 2016 CX-5 Passenger Frontal Air Bag Concern - MDRT TOOL RETURN. On July 12th, 2018, Mazda Technical Services sent out an email extending the Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for Special Service Program (SSPA6) for an additional 7 months to improve the low completion rate for campaign SSPA6. As previously advised the MDRT Tool loaner software is expiring at the end of February 2019. New MDRT tools are being prepared to reprogram the Airbag Control Module for those vehicles that remain unrepaired. These tools will replace the MDRT currently at your dealership for this SSP. Action required: All dealers must return their MDRT SSPA6 Tool to Mazda with a Warranty Part Return Shipping label by February 28, 2019. Any MDRT SSPA6 Tool not returned to Mazda by that time will incur a $1,000.00 missing tool charge.
08-001-19-35442019-02-19. Service bulletin. AIR BAGS. This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
SA-027-182018-07-02. Service bulletin. AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES. Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.) placed on the front passenger's seat.
08-001-18-34572018-05-14. Service bulletin. AIR BAGS. This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
MT-003-182018-04-23. Service bulletin. EQUIPMENT; AIR BAGS. The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.
SSPA62018-02-26. Service bulletin. AIR BAGS; ELECTRICAL SYSTEM:SOFTWARE. Special Service Program (SSP) A6-MDRT TOOL - 2016 CX-5 Passenger Frontal Air Bag Concern. On October 2, 2017, Mazda Technical Services sent out an email extending the Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for Special Service Program (SSPA6) for an additional 3 months to improve the low completion rate for campaign SSPA6. We are at roughly 84% completion for this campaign. In order to maximize the completion rate as close as we can to 100%, we are extending the MDRT tool loaner program until June 30, 2018 and will evaluate the completion percentage again.
SSPA62017-10-04. Service bulletin. AIR BAGS. Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2016 CX-5 vehicles built from November 1, 2014 through May 13, 2016. Certain 2016 vehicles were evaluated under NHTSA?s new frontal oblique crash test, and the evaluation revealed that the fabric of the passenger frontal air bag may be torn during deployment of the air bag.NHTSA performed a frontal oblique crash being evaluated for inclusion in the New Car Assessment Program (NCAP). The NCAP test being evaluated is not a requirement of the current vehicle safety regulations or NCAP ratings, but will be used for NCAP safety ratings for future model year vehicles. Even though 2016 CX-5 vehicles fulfill current vehicle safety regulations, Mazda is conducting this SSP to minimize any potential safety risk. The purpose of this SSP is to reprogram the Sophisticated Air Bag Sensor (SAS) unit with modified software. Bosch will ship a Mazda Diagnostic Reprogramming Tool Kit (MDRT3-1) to all dealers on November 28, 2016. Please refer to the Repair Procedure document posted on MS3 for details.
08-002-17-33122017-08-10. Service bulletin. AIR BAGS; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit software. To eliminate this from occurring in the future, the SAS control unit software has been modified.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.