Service bulletin SSPA6
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10177976 |
| Published by NHTSA | 2020-08-05 |
| Manufacturer's number | SSPA6 |
| Manufacturer's date | 2020-07-10 |
| NHTSA component | AIR BAGS |
NHTSA's summary
SSPA6 - 2016 CX-5 - PASSENGER FRONTAL AIR BAG CONCERN SPECIAL SERVICE PROGRAM: Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All dealers must return their MDRT SSPA6 Tool to Mazda with a Warranty Part Return Shipping label by August 21, 2020. Any MDRT SSPA6 Tool not returned to Mazda by that time will incur a $1,000.00 missing tool charge. New Mazda dealers that do not have this tool, please fill out the Dealer Recall Help form on MXConnect > Warranty to advise you do not have the tool.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Air bags
| MAZDA CX-5 | 2016 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| SSPA6 FCa | 2025-05-05. Service campaign. Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2016 CX-5 vehicles built from November 1, 2014 through May 13, 2016. If you are a recipient of this notice, your vehicle is included in Special Service Program (SSP) A6. What is the problem? Certain 2016 CX-5 vehicles were evaluated under NHTSA’s new frontal oblique crash test, and the evaluation revealed that the fabric of the passenger frontal air bag may be torn during deployment of the air bag. NHTSA performed a frontal oblique crash being evaluated for inclusion in the New Car Assessment Program (NCAP). The NCAP test being evaluated is not a requirement of the current vehicle safety regulations or NCAP ratings, but will be used for NCAP safety ratings for future model year vehicles. Even though 2016 CX-5 vehicles fully satisfy the current vehicle safety regulations, we are conducting the SSP to minimize any potential safety risk. Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All dealers must return their MDRT SSPA6 Tool to Mazda with a Warranty Part Return Shipping label by August 21, 2020. Any MDRT SSPA6 Tool not returned to Mazda by that time will incur a $1,000.00 missing tool charge. New Mazda dealers that do not have this tool, please fill out the Dealer Recall Help form on MXConnect > Warranty to advise you do not have the tool. |
|---|---|
| SSPA6 Repair | 2025-04-02. Service campaign. Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2016 CX-5 vehicles built from November 1, 2014 through May 13, 2016. If you are a recipient of this notice, your vehicle is included in Special Service Program (SSP) A6. What is the problem? Certain 2016 CX-5 vehicles were evaluated under NHTSA’s new frontal oblique crash test, and the evaluation revealed that the fabric of the passenger frontal air bag may be torn during deployment of the air bag. NHTSA performed a frontal oblique crash being evaluated for inclusion in the New Car Assessment Program (NCAP). The NCAP test being evaluated is not a requirement of the current vehicle safety regulations or NCAP ratings, but will be used for NCAP safety ratings for future model year vehicles. Even though 2016 CX-5 vehicles fully satisfy the current vehicle safety regulations, we are conducting the SSP to minimize any potential safety risk. Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All dealers must return their MDRT SSPA6 Tool to Mazda with a Warranty Part Return Shipping label by August 21, 2020. Any MDRT SSPA6 Tool not returned to Mazda by that time will incur a $1,000.00 missing tool charge. New Mazda dealers that do not have this tool, please fill out the Dealer Recall Help form on MXConnect > Warranty to advise you do not have the tool. |
| SSPA6 FC | 2025-04-02. Service campaign. Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2016 CX-5 vehicles built from November 1, 2014 through May 13, 2016. If you are a recipient of this notice, your vehicle is included in Special Service Program (SSP) A6. What is the problem? Certain 2016 CX-5 vehicles were evaluated under NHTSA’s new frontal oblique crash test, and the evaluation revealed that the fabric of the passenger frontal air bag may be torn during deployment of the air bag. NHTSA performed a frontal oblique crash being evaluated for inclusion in the New Car Assessment Program (NCAP). The NCAP test being evaluated is not a requirement of the current vehicle safety regulations or NCAP ratings, but will be used for NCAP safety ratings for future model year vehicles. Even though 2016 CX-5 vehicles fully satisfy the current vehicle safety regulations, we are conducting the SSP to minimize any potential safety risk. Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All dealers must return their MDRT SSPA6 Tool to Mazda with a Warranty Part Return Shipping label by August 21, 2020. Any MDRT SSPA6 Tool not returned to Mazda by that time will incur a $1,000.00 missing tool charge. New Mazda dealers that do not have this tool, please fill out the Dealer Recall Help form on MXConnect > Warranty to advise you do not have the tool. |
| 0800116 | 2022-06-06. Service bulletin. Passenger fAirbag deactivation (PAD) indicator light illumination |
| SA-042-21 | 2021-07-01. Service bulletin. Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.) placed on the front passenger's seat. |
| SA327 | 2021-01-25. Service bulletin. TAKATA recalls for Air bag |
| 09-053-16 | 2021-01-25. Service bulletin. Ventilator grille(s) reflection seen on front door glass. Some customers may coimplain that the ventilator grille(s) are reflecting onto the closed front door window glass (around the outer mirror glass area) This is caused by light reflecting off of the bright vent grille. If this is causing a problem for customes, the bright type vent grilles can be replaced with black ones. |
| 01-001-17 | 2021-01-25. Service bulletin. Some vehicles may experience the CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A removed * P2610 Instrument cluster internal engine off timer performance problem * P2507 PCM battery voltage low input. |
| SSPA6b | 2020-10-05. Service bulletin. SSPA6 - 2016 CX-5 - PASSENGER FRONTAL AIR BAG CONCERN SPECIAL SERVICE PROGRAM. Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All dealers must return their MDRT SSPA6 Tool to Mazda with a Warranty Part Return Shipping label by August 21, 2020. Any MDRT SSPA6 Tool not returned to Mazda by that time will incur a $1,000.00 missing tool charge. New Mazda dealers that do not have this tool, please fill out the Dealer Recall Help form on MXConnect > Warranty to advise you do not have the tool. |
| SSPA6a | 2020-08-05. Service bulletin. SSPA6 - 2016 CX-5 - PASSENGER FRONTAL AIR BAG CONCERN SPECIAL SERVICE PROGRAM: Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All dealers must return their MDRT SSPA6 Tool to Mazda with a Warranty Part Return Shipping label by August 21, 2020. Any MDRT SSPA6 Tool not returned to Mazda by that time will incur a $1,000.00 missing tool charge. New Mazda dealers that do not have this tool, please fill out the Dealer Recall Help form on MXConnect > Warranty to advise you do not have the tool. |