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Service bulletin 02-015-16

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10185825
Published by NHTSA2021-01-25
Manufacturer's number02-015-16
Manufacturer's date2016-10-06
NHTSA componentPOWER TRAIN; BACK OVER PREVENTION; STRUCTURE; SUSPENSION

NHTSA's summary

Knocking noise from the rear of the vehicle. Some vehicles may exhibit a knocking noise from the rear of the vehicle. Upon inspection, cracks may be found in rear differential mount bushing, causing the noise. The is caused by insufficient durability of the bushing. To eliminate the noise, the shape of the bushing has been changed.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Driver assistance, Suspension, Transmission and driveline, Backup camera

Vehicles listed
MAZDA CX-52013, 2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
09043152022-06-06. Service bulletin. Rattle/Pop noise from instkrument panel and/or creak noise from apillar over rough/bumpy roads
05005152022-06-06. Service bulletin. WHINING NOISE FROM AUTOMATIC TRANSAXLE.
SA-001/222022-02-04. Service bulletin. Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. 7 Incorrect GPS position No. 8 Voice Recognition Does Not Work No. 9 Cannot Make a Hands-Free Call No. 10 Cannot Play Bluetooth Audio No. 11 Other Symptoms No. 12 How to update the Navigation SD Card Map No. 13 How to Check Navi SD Card VIN Lock
08-004-162021-01-25. Service bulletin. M-MDS Data monitor displays incorrect air bag module resistance value.
02-010-162021-01-25. Service bulletin. Knocking/squeaking noise from front shock absorber, creaking noise from front lower arm bushing.
SA3862021-01-25. Service bulletin. Check engine light (with DTCs P0101, P061B, P2122, P2138) may illuminate after PCM reprogramming due to a mislogic detection in the PCM calibration, available in the current IDs version 103.03. Please uninstall IDS and install version 103.00 to prevent this situation and "do not update ids until further notice"
02-003-172021-01-25. Service bulletin. Knocking/Squeaking noise from front shock absorber, creaking noise fkrom front lower arm bushing
SA-006-19a2019-05-30. Service bulletin. Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
09-016-14-28852017-04-27. Service bulletin. SOME VEHICLES MAY EXHIBIT AN INOPERATIVE REAR MOUNT CAMERA. THIS CONCERN MAY BE CAUSED BY WATER ENTERING INSIDE THE CAMERA DURING A HIGH-PRESSURE CAR WASH.THE SHAPE OF THE CAMERA HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.
09-016-13-27612017-04-14. Service bulletin. SOME VEHICLES MAY EXHIBIT AN INOPERATIVE REAR MOUNT CAMERA. THIS CONCERN MAY BE CAUSED BY WATER ENTERING INSIDE THE CAMERA DURING A HIGH-PRESSURE CAR WASH.THE SHAPE OF THE CAMERA HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.