Service bulletins for the 2016 Mazda CX-5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
705 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
Only bulletins with component: Equipment and accessories are shown. Show all
| CSP10a | 2021-04-06. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) - EXPIRES APRIL 30, 2021 |
|---|---|
| MT-019-17 | 2021-03-08. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SERVICE BRAKES; ELECTRICAL SYSTEM. WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot perform any additional testing of the system. Dealers and customers should never attempt to test or recreate crash scenarios under any circumstances because that could lead to an accident and injuries. NOTE: This article only applies to the applicable vehicles below equipped with SCBS system that uses a Laser Sensor. This article does not apply to newer vehicles equipped with SCBS system that uses a Forward Sensing Camera (FSC). |
| MT-017-17 | 2021-03-08. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices. |
| 03-002-17-3394 | 2021-03-08. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:MOUNTING PLATE/FLANGE; EQUIPMENT. Some vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance. |
| 09-011-17-3339a | 2021-03-08. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY; SEATS:FRONT ASSEMBLY:POWER ADJUST. Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to inadequate fabric wrapped around the cable. The fabric thickness has been increased to eliminate the noise. |
| CSP05d | 2021-03-03. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginning with 20MYvehicles. These technology changes are scheduled to occur in late 2021 as our service provider transitions away from a 3G network which currently supports the MMS application and its vehicle operations for all active legacy accounts. As a result, the MMS application and its vehicle operations will no longer work after September 30. 2021 for these legacy accounts and their respective vehicle owners. In an effort to provide advance notice and be transparent, and also to lessen the inconvenience of this situation - On 11/12/2020, all active MMS account holders will be informed of this news and will be presented with their choice of one of following goodwill offers: A new, replacement remote-engine start system (key fob transmitter type), Installation of Apple CarPlay / Android Auto, A $1000 voucher towards the purchase or lease of a new Mazda vehicle |
| CSP05c | 2021-03-03. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginning with 20MYvehicles. These technology changes are scheduled to occur in late 2021 as our service provider transitions away from a 3G network which currently supports the MMS application and its vehicle operations for all active legacy accounts. As a result, the MMS application and its vehicle operations will no longer work after September 30. 2021 for these legacy accounts and their respective vehicle owners. In an effort to provide advance notice and be transparent, and also to lessen the inconvenience of this situation - On 11/12/2020, all active MMS account holders will be informed of this news and will be presented with their choice of one of following goodwill offers: A new, replacement remote-engine start system (key fob transmitter type), Installation of Apple CarPlay / Android Auto, A $1000 voucher towards the purchase or lease of a new Mazda vehicle |
| SA-008-21 | 2021-02-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added. |
| CSP05b | 2021-02-05. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginning with 20MYvehicles. These technology changes are scheduled to occur in late 2021 as our service provider transitions away from a 3G network which currently supports the MMS application and its vehicle operations for all active legacy accounts. As a result, the MMS application and its vehicle operations will no longer work after September 30. 2021 for these legacy accounts and their respective vehicle owners. In an effort to provide advance notice and be transparent, and also to lessen the inconvenience of this situation - On 11/12/2020, all active MMS account holders will be informed of this news and will be presented with their choice of one of following goodwill offers: A new, replacement remote-engine start system (key fob transmitter type), Installation of Apple CarPlay / Android Auto, A $1000 voucher towards the purchase or lease of a new Mazda vehicle |
| 09-002-21-3770 | 2021-02-05. Service bulletin. ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL; EQUIPMENT. In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer |
| 07-001-21-3775 | 2021-02-05. Service bulletin. EQUIPMENT. A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. |
| 01-003-21-3776 | 2021-02-05. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT. Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM battery voltage low input |
| MT-009-17 | 2021-02-01. Service bulletin. STRUCTURE; EQUIPMENT. Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts. |
| 09-017-17 | 2021-02-01. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL. Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. |
| SA266 | 2021-02-01. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. MAZDA Mobile start (MMS) cannot communicate with vehicle |
| 07-005-16 | 2021-02-01. Service bulletin. EQUIPMENT. No cool air from air conditioner (Leak from evaporator) Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator (A) at the joint between the tubes (B) and the header (C) due to improper brazing (D). To correct the problems, the coinfiguration of the header has been changed to improve the brazing performance in this area. |
| MTI_1032 | 2021-01-29. Service bulletin. EQUIPMENT. Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack. |
| MTI_1031 | 2021-01-29. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE. Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device. |
| MTI_1111 | 2021-01-29. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other vehicle becomes “linked” to the VIN of that vehicle. |
| MTI_1034 | 2021-01-29. Service bulletin. UNKNOWN OR OTHER; EQUIPMENT. This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions. |
| SA278 | 2021-01-28. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. After Pandora V7.0 was released on March 7th, the following problems have been found on vehicle with MAZDA CONNECT. Navigation voice guidance will skip and cut out losing many words.Pandora will suddenly disconnect and MAZDA CONNECT will revert to the previously used source. If you encounter a vehicle with these issues, DO NOT attempt any repairs on the vehicle. There is nothing wrong with the vehicle. This is an issue with the Pandora APP. Have the customer contact Pandora at pandora-support@pandora.com. NOTE: If the Pandora APP works on the customer's phone, they can stream Pandora using Bluetooth. |
| SA218 | 2021-01-28. Service bulletin. EQUIPMENT. If you encounter a 2013-2016 CX-5 with DTC P011A with overheating and/or no heat from the heater, compare the heater performance to another CX-5. If another CX-5 is not available, check the heater core flow and if restricted, drain/replace coolant and replace the heater core. NOTE: If the code is set by itself, without overheating and/or no heat from the heater, follow the Workshop Manual on MS3 online. |
| 15-001-16-3126 | 2021-01-28. Service bulletin. VISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. Under certain driving conditions, the Forward Sensing Camera (FSC) may detect a dirty windshield (not clear). NOTE FOR CUSTOMER: The FSC may not work properly under the conditions: The windshield is not clear. The FSC lens is not clear. Driving in heavy rain, dense fog or snow, or into the sun. Driving on a road with no or blurred road lane markings. When the windshield becomes foggy in the winter time or other cold weather conditions and LDWS/HBC warning lights turn on, drive with the defroster on for about 10 minutes. This will help clear the foggy windshield at the FSC. |
| MTI_1137 | 2021-01-25. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Mulri-Model (Equipped with Mazda connect) - DTC U0323/U0423/U3000 Cannot be deleted (Update) |
| 07-002-17 | 2021-01-25. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. No cool air from air conditioner (Leak from evaporator) Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator (A) at the joint between the tubes (B) and the header (C) due to improper brazing (D). To correct the problem, the configuration of the header has been changed to improve the brazing performance in this area. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.