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Service bulletins for the 2013 Mazda CX-5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

824 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
SA-055-172017-08-10. Service bulletin. LANE DEPARTURE: BLIND SPOT DETECTION. Blind Spot Monitoring (BSM) system frequently asked questions (FAQ)
SA-050-172017-08-10. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE; STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS. CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or other similar tools can easily damage the stay dampers. NOTE: Stay damper parts received with Vice Grip marks will not be covered under warranty.
09-009-17-33022017-08-10. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Some vehicles may exhibit navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after reading SMS. These concerns may be caused by problems with the Bluetooth Unit software.
09-008-17-33242017-08-10. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS. Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limited Warranty term.
01-005-17-33052017-08-10. Service bulletin. ENGINE AND ENGINE COOLING. Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down to around the joint portion (B) between the engine front cover and the oil pan.
02-003-17-3300a2017-08-10. Service bulletin. SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION; SUSPENSION:FRONT:CONTROL ARM:LOWER ARM. Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) damage. (CX-5 and Mazda6) *squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6) *the bump stopper (C) may be contacting the strut bearing when the front shock absorber is compressed, causing a popping noise. (Mazda6 only) *The front lower arm bushing (D) is making a creak type noise in wet road conditions. (CX-5, Mazda6 and CX-9).
01-002-17-3299a2017-08-10. Service bulletin. ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following DTC(s) stored in memory.?P0300 - Random misfire detected ?P0301 - Cylinder No.1 misfire detected ?P0302 - Cylinder No.2 misfire detected ?P0303 - Cylinder No.3 misfire detected ?P0304 - Cylinder No.4 misfire detected This may be caused by frozen water accumulated in the main silencer, restricting exhaust flow.
09-001-13-2750a2017-08-10. Service bulletin. STRUCTURE:BODY:BUMPERS. While driving at approx. 60 mph or more, some vehicles may exhibit a chirp noise from rear right end of the vehicle. The chirp noise may be caused by the right side rear bumper stay hook (A) contacting the bumper reinforce-ment (B) at high speed. The shape of the reinforcement hole has been changed on both sides to eliminate the noise. Also, pads have been added to the bumper stay to prevent contact noise.
02-005-13-2793a2017-08-10. Service bulletin. SUSPENSION. Some vehicles may exhibit a knocking / squeaking noise from the front strut bearing (A) due to front strut bearing damage when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to the upper housing of the front strut bearing being damaged when applying excessive force to the bearing during customer use. To eliminate the noise, the material and production method of the front strut bearing has been changed.
09-031-13-28432017-08-10. Service bulletin. STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH; ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Some vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector. ?The driver side power window does not operate.?The door does not open when using the advanced keyless system.?The warning lamp stays ON even after the ignition switch is turned OFF.The symptoms listed above may be caused by corrosion of the C-15 connector terminals due to water intrusion through the front door. In low ambient temperatures, the door harness hardens. If the door is fully opened, it may create a gap between the door and the door harness grommet, which may allow water to enter through the gap.
09-032-13-28492017-08-10. Service bulletin. SEATS; EQUIPMENT. Some vehicles, equipped with a 4:2:4 split type rear seat, may exhibit a rattling noise when driving on rough roads. The noise is heard around the latch area of the rear center seat back, as shown below. This concern may be caused by a rubber stopper that has come off the rear center seat back bracket. The seat bracket contacts the striker and causes the noise.The shape of the rubber stopper and center seat back bracket have been changed to eliminate the noise.
04-004-13-28532017-08-10. Service bulletin. SERVICE BRAKES. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
02-009-13-28542017-08-10. Service bulletin. WHEELS. Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.Use extra care when cleaning wheels. The following are guidelines to follow when cleaning the wheels.-Mazda recommends using a mild soap or neutral detergent as stated in the owner's manual under Appear-ance Care in the Maintenance and Care section.-DO NOT use a cleaning products containing strong acid or alkali contents to clean the wheels.-DO NOT apply any type of specialized wheel cleaner to the wheels when they are hot (such as after driving the vehicle or if the vehicle has sat in the sun). Ensure wheel temperatures are the same as ambient tem-perature before cleaning.-Within 15 minutes after any cleaner is applied, rinse the wheel thoroughly to completely remove cleaner.-Stains on Mazda Wheels caused by improper cleaning are not covered under the Mazda Vehicle Warranty.
08-001-13-28592017-08-10. Service bulletin. AIR BAGS; ELECTRICAL SYSTEM. This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service.
02-006-13-2804a2017-08-10. Service bulletin. SUSPENSION:FRONT. Beginning with the newer models (CX-5 and Mazda6), grip type front and rear stabilizer bushings (A) have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage (CX-5 front bushings shown below).
09-035-13-28572017-08-10. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). On some vehicles, the customer may complain about any one of the following concerns: *Screen locks up to a "black screen". *Screen freezes while driving. *Screen gets stuck at TomTom logo (splash screen) during startup. *Screen temporarily gets stuck at TomTom logo (splash screen) for 2 minutes during startup. Afterwards, the navigation will not start until the ignition is cycled. *No Map Found error and SD card contains a map. *Yellow screen with message "Insert SD card". *Red screen with message "Problem with map". *The message "Waiting for a valid GPS signal" appears. *Current car position (CCP) turning 180 degrees when driving in reverse. *Unexpected "Stopping voice control" message, usually when starting the vehicle. *Navigation screen does not appear after pressing the NAVI button and it will not recover after turning the ignition OFF, then ON again.
04-004-16-31602017-06-09. Service bulletin. SERVICE BRAKES. SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, AND TO BETTER ASSIST THE CUSTOMER IN RESOLVING THEIR SPECIFIC BRAKE CONCERN.
09-013-16-31612017-06-09. Service bulletin. EQUIPMENT. WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR HID BULB SEAL NO. 1 (B) AND BULB SEAL NO. 2 (C) SOCKET OVERS HAVE NOT BEEN CORRECTLY INSTALLED OR ARE MISSING DUE TO IMPROPER PRIOR REPAIRS (I.E., CUSTOMER REPLACING THE HEADLAMP BULBS OR BODY SHOP NOT TRANSFERRING THEM WHEN REPLACING THE HEADLAMP UNIT(S) DUE TO A COLLISION). ANY DAMAGE CAUSED BY MISSING SOCKET COVERS, HID MODULE SEAL (D), OR MISSING BUMPER BRACKETS (E) IS NOT COVERED BY WARRANTY POLICY.
03-001-16-31222017-06-09. Service bulletin. SUSPENSION:FRONT:WHEEL BEARING. WHILE DRIVING AT LOW SPEEDS, SOME VEHICLES MAY EXHIBIT A CHATTERING / RATTLING TYPE NOISE FROM THE REAR OF THE VEHICLE. THE NOISE MAY BE CAUSED BY A REAR DIFFERENTIAL BEARING FAILURE.
00-001-16-31272017-06-09. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. IN SUPPORT OF IMPROVED ELECTRICAL DIAGNOSIS ON SKYACTIV VEHICLES, MAZDA WILL SHIP A TERMINAL TEST KIT TO ALL DEALERS. THE TEST KIT IS DESIGNED PECIFICALLY FOR SKYACTIV MODULE TERMINALS.• THE SST WILL BE SHIPPED BY MAZDA’S TOOL VENDOR BOSCH STARTING JANUARY 15, 2016.• PROCEDURES FOR USAGE ARE FOUND IN THE SKYACTIV WIRING TERMINAL TEST KIT WBT, COURSE #1649.• THE FOLLOWING SST IS THE LATEST ADDITION TO THE MAZDA REQUIRED TOOL (MRT) LIST:
05-002-15-3019F2017-06-08. Service bulletin. ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION. SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738). • P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON • P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON • P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON • P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON • P0780:00 - GEAR SHIFTING MALFUNCTION • P1738:00 AUTOMATIC TRANSAXLE INTERNAL MALFUNCTION THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC. NOTE: IF THE VEHICLE ALSO HAS A DELAYED ENGAGEMENT CONCERN, THIS TSB IS NOT APPLICABLE. REFER TO MS3 ONLINE INSTRUCTIONS OR WORKSHOP MANUAL FOR PROPER DIAGNOSIS AND REPAIR PROCEDURE.
04-005-15-3089A2017-06-08. Service bulletin. SERVICE BRAKES. SOME VEHICLES MAY EXHIBIT A SQUEAKING / GRINDING NOISE FROM THE REAR BRAKES. THIS NOISE MAY BE CAUSED BY THE WEAR INDICATORS OF PREMATURELY WORN OUTER REAR BRAKE PADS. NOTE: THE INNER REAR BRAKE PADS WILL ONLY SHOW A LITTLE WEAR. THIS CONDITION ONLY AFFECTS THE OUTER REAR BRAKE PAD(S). DURING USAGE OF THE VEHICLE IN AREAS WHERE ROAD SALT IS USED, THE OUTER REAR BRAKE PAD(S) MAY BECOME STUCK DUE TO CORROSION. THIS MAY CAUSE BRAKE DRAGGING AND PREMATURE WEAR TO THE OUTER BRAKE PAD(S) ONLY. THE TREATMENT OF THE BRAKE PAD BACK PLATE HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.
02-003-15-2990A2017-06-08. Service bulletin. STEERING; SUSPENSION:FRONT:SHOCK ABSORBER. SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO: • UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6) • STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. • THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY) TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE: 1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6) 2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6) 3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY) 4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY) NOTE: THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.
01-014-15-3055A2017-06-08. Service bulletin. ENGINE. FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. TO CORRECT THE PROBLEM, THE OIL PRESSURE SWITCH HAS BEEN IMPROVED TO INCREASE THE DURABILITY IN COLD AMBIENT TEMPERATURES.
01-023-15-3084B2017-06-08. Service bulletin. ENGINE. SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. • P0015:00 - EXHAUST CMP TIMING OVER-RETARDED • P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OCV. THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A MIL ILLUMINATION, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.