Service bulletin 09-035-13-2857
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10110988 |
| Published by NHTSA | 2017-08-10 |
| Manufacturer's number | 09-035-13-2857 |
| Manufacturer's date | 2013-11-25 |
| NHTSA component | EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) |
NHTSA's summary
On some vehicles, the customer may complain about any one of the following concerns: *Screen locks up to a "black screen". *Screen freezes while driving. *Screen gets stuck at TomTom logo (splash screen) during startup. *Screen temporarily gets stuck at TomTom logo (splash screen) for 2 minutes during startup. Afterwards, the navigation will not start until the ignition is cycled. *No Map Found error and SD card contains a map. *Yellow screen with message "Insert SD card". *Red screen with message "Problem with map". *The message "Waiting for a valid GPS signal" appears. *Current car position (CCP) turning 180 degrees when driving in reverse. *Unexpected "Stopping voice control" message, usually when starting the vehicle. *Navigation screen does not appear after pressing the NAVI button and it will not recover after turning the ignition OFF, then ON again.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
| MAZDA CX-5 | 2013, 2014 |
|---|---|
| MAZDA CX-9 | 2013 |
| MAZDA MAZDA3 | 2013 |
| MAZDA MAZDA6 | 2014 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
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