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Service bulletins for the 2013 Mazda CX-5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

824 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
05-003-13-27782017-04-14. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. THE NEW SKYACTIV-DRIVE FW6A-EL AT USES “AUTOMATIC TRANSMISSION FLUID (ATF) TYPE: FZ”. ONLY USE “ATF-FZ” TO FILL OR TOP OFF THE FLUID LEVEL. ATF-FZ IS SPECIALLY DESIGNED FOR USE IN THE SKYACTIV-DRIVE SERIES AT. IT IS A LOW VISCOSITY FORMULA WITH LESS FRICTION FOR BETTER FUEL ECONOMY.NOTE:ATF-FZ IS COLORED BLUE FOR EASY IDENTIFICATION.TO CHECK THE FLUID LEVEL, REMOVE THE BOLT, THEN REMOVE THE DIPSTICK. THE DIPSTICK IS MARKED WITH A “FZ” ON SKY-ACTIV-DRIVE FW6A-EL AT. WHEN FINISHED, INSERT THE DIPSTICK AND INSTALL THE BOLT.
09-004-13-27582017-04-14. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. SOME VEHICLES MAY EXHIBIT A TAPPING NOISE WHICH IS AUDIBLE FROM THE FRONT EDGE OF THE DASHBOARD (A) (WHERE IT MEETS THE BASE OF THE WINDSHIELD) WHEN DRIVING OVER BUMPS OR ROUGH ROADS. THE TAPPING NOISE MAY BE CAUSED WHEN THE FRONT EDGE OF THE DASHBOARD CONTACTS THE BODY-SIDE BRACKET(S). TO ELIMINATE THE NOISE, FELT PADS HAVE BEEN ATTACHED TO ALL (3) THREE BODY-SIDE BRACKETS DURING VEHICLE MASS-PROD-CUTION.
09-005-13-27812017-04-13. Service bulletin. EQUIPMENT. THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVER’S FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH PROPER USAGE.•FLOOR MAT MOVES FORWARD DUE TO IMPROPER INSTALLATION.•INAPPROPRIATE FLOOR MAT (SUCH AS AFTERMARKET, NON-FACTORY-EQUIPPED, OR NON-GENUINE) IS USED.•FLOOR MAT IS STACKED ONE ON TOP OF ANOTHER.
09-007-13-27732017-04-13. Service bulletin. EQUIPMENT. SOME VEHICLES MAY EXHIBIT WIND NOISE THAT OCCURS FROM THE REAR DOOR QUARTER GLASS WHILE DRIVING AT APPROX. 25 MPH (40KM/H). THE NOISE MAY BE CAUSED BY A GAP BETWEEN THE REAR DOOR QUARTER GLASS AND THE REAR DOOR GAR-NISH. A SOFT PAD HAS BEEN ATTACHED TO THE REAR DOOR QUARTER GLASS GUIDE TO ELIMINATE THE NOISE.
01-004-13-2745A2017-04-13. Service bulletin. ENGINE. THE ENGINE WILL NOT START WHEN USING THE REMOTE ENGINE STARTER (RES) AND “A4” IS DISPLAYED ON THE RES. IF IT IS TRIED AGAIN WITHIN 90 SECONDS AFTER THE “A4” IS DISPLAYED, THE ENGINE WILL START. THIS CONCERN MAY BE DUE TO INCOR-RECT START STOP UNIT (SSU) SOFTWARE.WHEN THE RES IS OPERATED, EACH MODULE IS STARTED UP FROM A “SLEEP MODE”. AT THIS TIME, IT IS OCCASIONALLY MIS-JUDGED THAT ALL THE CONDITIONS ARE NOT MET FOR THE RES TO OPERATE. TO ELIMINATE THIS CONCERN, THE SSU SOFTWARE HAS BEEN UPDATED.
02-003-13-27622017-04-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS SERVICE BULLETIN ILLUSTRATES THE CONDITIONS WHEN A TPMS WARNING LIGHT MAY ILLUMINATE, WHY IT ILLUMINATED AND HOW TO PROPERLY INITIALIZE THE SYSTEM.THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MONITORS THE TIRE PRESSURE OF ALL FOUR TIRES INDIRECTLY USING THE DATA SENT FROM THE ABS WHEEL SPEED SENSORS. IF THE AIR PRESSURE OF ONE OR MORE TIRES IS TOO LOW COMPARED WITH THE SPECIFIED VALUE (THE INITIAL VALUE LEARNED BY THE SYSTEM), THE SYSTEM WARNS THE DRIVER WITH THE TPMS WARNING LIGHT IN THE INSTRUMENT CLUSTER AND A BEEP SOUND. TO ALLOW THE TPMS TO OPERATE CORRECTLY, IT IS ESSENTIAL THAT THE TPMS BE INITIALIZED TO LEARN NEW CONDITIONS WHENEVER A TIRE RELATED SERVICE IS PERFORMED.
01-006-13-27652017-04-13. Service bulletin. ENGINE. SOME CUSTOMERS MAY COMPLAIN ABOUT AN UNUSUAL NOISE COMING FROM THE ENGINE COMPARTMENT FOR ABOUT 20 SEC-ONDS AFTER A COLD ENGINE START. THIS NOISE IS A NORMAL ENGINE OPERATION FOR IMPROVED EXHAUST GAS EMISSIONS. THE NOISE DOES NOT INDICATE A MALFUNCTION.
09-001-13-27502017-04-13. Service bulletin. EQUIPMENT. WHILE DRIVING AT APPROX. 60 MPH OR MORE, SOME VEHICLES MAY EXHIBIT A CHIRP NOISE FROM REAR RIGHT END OF THE VEHICLE. THE CHIRP NOISE MAY BE CAUSED BY THE RIGHT SIDE REAR BUMPER STAY HOOK (A) CONTACTING THE BUMPER REINFORCE-MENT (B) AT HIGH SPEED. THE SHAPE OF THE REINFORCEMENT HOLE HAS BEEN CHANGED ON BOTH SIDES TO ELIMINATE THE NOISE.
02-004-13-27702017-04-13. Service bulletin. STEERING. SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.
09-002-13-27322017-04-13. Service bulletin. EQUIPMENT. SOME VEHICLES MAY EXHIBIT A VIBRATION FROM THE DRIVER-SIDE POWER DOOR MIRROR GLASS WHEN THE VEHICLE IS DRIVEN AT HIGH SPEEDS. THIS CONCERN MAY BE DUE TO A LACK OF RIGIDITY OF THE MIRROR BASE SO THE MIRROR VIBRATES WHEN IT RECEIVES VEHICLE VIBRATION OR WIND PRESSURE.
02-003-13-2762A2017-04-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS SERVICE BULLETIN ILLUSTRATES THE CONDITIONS WHEN A TPMS WARNING LIGHT MAY ILLUMINATE, WHY IT ILLUMINATED AND HOW TO PROPERLY INITIALIZE THE SYSTEM.THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MONITORS THE TIRE PRESSURE OF ALL FOUR TIRES INDIRECTLY USING THE DATA SENT FROM THE ABS WHEEL SPEED SENSORS. IF THE AIR PRESSURE OF ONE OR MORE TIRES IS TOO LOW COMPARED WITH THE SPECIFIED VALUE (THE INITIAL VALUE LEARNED BY THE SYSTEM), THE SYSTEM WARNS THE DRIVER WITH THE TPMS WARNING LIGHT IN THE INSTRUMENT CLUSTER AND A BEEP SOUND. TO ALLOW THE TPMS TO OPERATE CORRECTLY, IT IS ESSENTIAL THAT THE TPMS BE INITIALIZED TO LEARN NEW CONDITIONS WHENEVER A TIRE RELATED SERVICE IS PERFORMED.
01-001-13-27462017-04-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P2610 (INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM) STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED.
02-001-13-27522017-04-13. Service bulletin. EQUIPMENT. SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS. IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. FOLLOW THE INSPECTION GUIDELINES TO DETERMINE IF THE CONDITION IS A RESULT OF THE NORMAL SWEEPING PROCESS OR A FAILURE OF THE SHAFT SEAL.
00-001-13-27482017-04-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNER’S MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDA’S FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED EXPENSES FOR YOUR CUSTOMERS.
01-001-13-2746A2017-04-13. Service bulletin. ENGINE. SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P2610 (INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM) STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED.
01-003-13-27562017-04-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY.•P0015:00 - EXHAUST CMP TIMING OVER-RETARDED•P0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OCV. THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A MIL ILLUMINATION, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.
01-004-13-27452017-04-13. Service bulletin. ENGINE. THE ENGINE WILL NOT START WHEN USING THE REMOTE ENGINE STARTER (RES) AND “A4” IS DISPLAYED ON THE RES. IF IT IS TRIED AGAIN WITHIN 90 SECONDS AFTER THE “A4” IS DISPLAYED, THE ENGINE WILL START. THIS CONCERN MAY BE DUE TO INCOR-RECT START STOP UNIT (SSU) SOFTWARE.WHEN THE RES IS OPERATED, EACH MODULE IS STARTED UP FROM A “SLEEP MODE”. AT THIS TIME, IT IS OCCASIONALLY MIS-JUDGED THAT ALL THE CONDITIONS ARE NOT MET FOR THE RES TO OPERATE. TO ELIMINATE THIS CONCERN, THE SSU SOFTWARE HAS BEEN UPDATED.
09-009-16-3150A2017-03-01. Service bulletin. EQUIPMENT. SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS OF FEBRUARY 2010.CUSTOMERS EXPERIENCING RELATED CONCERNS SHOULD HAVE THEIR VEHICLE AND/OR DEVICE INSPECTED ACCORDING TO THE FOLLOWING PROCEDURE.
09-031-16-32052017-03-01. Service bulletin. SEATS. SOME VEHICLES EQUIPPED WITH A 40:20:40 SPLIT TYPE REAR SEAT MAY BE UNABLE TO LOWER THE REAR SEATBACK (A) WHEN PULLING THE LEFT (B) AND/OR RIGHT (C) REMOTE HANDLES. ALSO, THE SEATBACKS MAY NOT FULLY LATCH (LOCK) WHEN PLACED IN THE UPRIGHT POSITION.THIS CONCERN MAY BE CAUSED BY EITHER OF THE FOLLOWING:•INSUFFICIENT REMOTE CABLE TENSION DUE TO INCORRECT ADJUSTMENT POSITION (A) OF THE REMOTE CABLE.•THE CABLE BALL (B) GETS SEIZED ON SHARP EDGES INSIDE THE CYLINDER.
01-009-16-3172A2017-02-28. Service bulletin. ENGINE. SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.•P0015:00 - EXHAUST CMP TIMING OVER-RETARDED•P0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OIL CONTROL VALVE (OCV). THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A CHECK ENGINE LIGHT ON, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.
09-027-16-31972017-02-28. Service bulletin. STRUCTURE. SOME VEHICLES MAY EXHIBIT RUST OR BLISTERING ON THE INNER SIDE OF THE LIFTGATE/TRUNK LID, WHERE IT CONTACTS THE WEATHERSTRIP (AS SHOWN BELOW). THE PAINT MAY BECOME DAMAGED BY WEATHERSTRIP CHAFING CAUSED BY LIFTGATE/TRUNK LID VIBRATION WHILE DRIVING. TO ELIMINATE THIS CONCERN ON CX-5, SILICONE IS APPLIED TO THE LIP OF THE WEATHERSTRIP TO REDUCE FRICTION AGAINST THE LIFTGATE.
01-011-16-31392017-02-28. Service bulletin. ENGINE. SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.•P0015:00 - EXHAUST CMP TIMING OVER-RETARDED•P0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OIL CONTROL VALVE (OCV). THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A CHECK ENGINE LIGHT ON, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.
05-004-16-31882017-02-28. Service bulletin. ELECTRICAL SYSTEM:IGNITION. WHEN PRESSING THE START/STOP BUTTON, THE IGNITION MAY NOT TURN OFF ON SOME VEHICLES EQUIPPED WITH A GATE-TYPE AT SHIFTER. ALTHOUGH THE SHIFT LEVER IS IN “P” POSITION AND THE ENGINE SHUTS OFF NORMALLY, THE IGNITION MAY STAY ON (IN ACCESSORY MODE).THIS CONCERN MAY BE CAUSED BY A WORN SWITCH UNIT. TO ELIMINATE THIS CONCERN, THE SWITCH UNIT MATERIAL HAS BEEN CHANGED TO IMPROVE WEAR RESISTANCE. MODIFIED SWITCH UNITS HAVE BEEN ESTABLISHED AS NEW SERVICE PARTS.
02-010-16-31702017-02-27. Service bulletin. SUSPENSION. SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:•UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6)•STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. (CX-3, CX-5 AND MAZDA6)•THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY)•THE FRONT LOWER ARM BUSHING (D) IS MAKING A STICK-SLIP NOISE IN WET ROAD CONDITIONS. (CX-5 AND MAZDA6).TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE:1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6)2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6)3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY)4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY)5. FRICTION OF THE LOWER ARM BUSHING HAS BEEN REDUCED BY ADDING A DRY COATING. (CX-5 AND MAZDA6)NOTE:THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.
09-041-16-32122017-02-25. Service bulletin. STRUCTURE. SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM).THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. TO INCREASE THE HOLDING FORCE, THE SHAPE OF GLASS RUN CHANNEL HAS BEEN CHANGED AND NON-WOVEN PADS HAVE BEEN ATTACHED TO THE GLASS RUN CHANNEL.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.