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Service bulletins for the 2020 Lincoln Navigator

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

194 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
TSB 21-21192021-05-04. Service bulletin. ENGINE AND ENGINE COOLING. Some 2017-2020 F-150 2018-2020 Expedition/Navigator vehicles built on or before 31-Oct-2019 and equipped with a 3.5L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a worn variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure steps to replace the VCT units.
SSM 497562021-05-03. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may be due to the module already being at the latest software level. A later software level may have been programmed at the assembly plant, during a previous dealer visit or by an over the air (OTA) update for vehicles that have automatic updates enabled in the SYNC system settings. To review a vehicle's OTA update history, visit the Connected Vehicle > OTA Dashboard tab in OASIS. Information about the OTA Dashboard can be found on FMCDealer.com when performing a search on OTA History Job Aid.
SSM 497242021-05-03. Service bulletin. POWER TRAIN. Some 2018-2021 Expedition/Navigator vehicles equipped with electronic limited slip differential (ELSD) rear axle may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0932:17. Check the condition of the wiring harness and connections at the ELSD and the differential control module rear (DCMR). If no problems are found, clear the DTC and test drive. If the condition returns, refer to Workshop Manual (WSM), Section 308-07A.
TSB 21-20502021-04-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2018-2020 Navigator vehicles built on or before 02-Sep-2020 may exhibit a flickering or inoperative illuminated radiator grille emblem. This may be due to the grille emblem. To correct the condition, follow the Service Procedure steps to replace the grille emblem.
SSM 497082021-03-31. Service bulletin. ELECTRICAL SYSTEM. Some 2018-2019 F-150/F-Super Duty/Expedition/Navigator and 2020 Explorer/Aviator vehicles may exhibit a 'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer attached to the vehicle. To address this condition, reprogram the trailer module (TRM) using the appropriate Ford diagnostic scan tool. For claiming use causal part 19H332 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 496902021-03-31. Service bulletin. ELECTRICAL SYSTEM. For 2018-2021 EcoSport/Expedition/Navigator, 2019-2021 Ranger/Transit Connect, 2020-2021 Escape/Explorer/SuperDuty/Transit/Aviator/Corsair, 2021 Bronco Sport/F-150/Mustang/Mach-E the Workshop Manual (WSM) diagnostics may direct to replace a module on vehicles that use Ford Diagnosis and Repair System (FDRS). First, an FDRS session must be created on the vehicle prior to removing the faulted module. Once the session is started, run the Programmable Module Installation and replace the module only when instructed by FDRS. Installing a new module prior to starting a scan tool session may result in incomplete module configuration with DTCs U2100, U2101 and/or U2200. Once a session has been started, continue to follow normal WSM procedures to repair the vehicle.
SSM 496182021-03-03. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Some 2018-2021 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with DTC P025A And/Or DTC U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs or loose/corroded grounds. Inspect FPCM connector, applicable grounds(F-150- G401, Expedition/Navigator- G403, Transit- G401, 2018-2019 Explorer G302, 2020-2021 Explorer/Aviator- G407) and confirm FPCM connector (F-150- C4336, Expedition/Navigator- C433, Transit- C433, 2018-2019 Explorer C3239, 2020-2021 Explorer/Aviator- C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.
SSM 496262021-03-03. Service bulletin. EQUIPMENT. Some 2018-2020 Navigator vehicles may exhibit an inoperative or broken second row deployable cup holder which is located on the rear side of the front floor console. The deployable cup holder part (service base part number 7813562 ) is now available separately as a lower-level service part. Refer to Workshop Manual (WSM), Section 415-00 > Rear Audio Control Module (RACM) for the procedure to remove the floor console rear trim panel. When installing the screws on the cup holder and carrier, tighten to 1.1 +/-0.2 Nm (9.7 +/-1.8 lb-in).
SSM 495412021-03-03. Service bulletin. EQUIPMENT. Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code on the PTS website (Detailed Vehicle Specifications). If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early March. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early March. Monitor OASIS for updates.
SSM 495002021-02-04. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION:SOFTWARE. Some 2020 Navigators vehicles may have a symptom of the interior and/or ambient temperature not showing at the top of the SYNC screen after updating the SYNC software. To resolve this condition, reflash the SYNC module with the latest software using the appropriate Ford diagnostic scan tool and Workshop Manual (WSM), Section 415 > General Procedures > SYNC Module Programming. For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 494262021-02-04. Service bulletin. EQUIPMENT. Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may report that the vehicle location that is displayed is the Ford manufacturing facility were the vehicle was assembled, yet all other features work as intended. This may be due to the vehicle location not updating since assembly. If all other Ford Pass/Lincoln Way features work correctly except for the vehicle location, open the customer connectivity settings on the SYNC display and verify that the location setting is enabled. If the setting is currently enabled, disable and then re-enable the feature. If the vehicle location is still displayed incorrectly in the app, follow Workshop Manual section 415-00 for further diagnosis.
SSM 494102021-01-05. Service bulletin. LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM. Some 2020 Aviator/Navigator vehicles may exhibit the inability to unlock the doors using the remote keyless entry (RKE) transmitter, Lincoln Way App, and the passive entry system door handles. The door keypad and the mechanical key will be the only option to unlock the vehicle when this concern is present. In addition to the inability to unlock the vehicle, the vehicle may also exhibit a no crank/no start symptom. To address this condition, reprogram the body control module (BCM) using the appropriate Ford diagnostic scan tool. For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB 20-24232021-01-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; POWER TRAIN. Some 2018-2020 F-150/Navigator vehicles equipped with a 3.5L EcoBoost High-Output engine and built on or before 11-Sept-2020 may exhibit excessive oil consumption with no visible oil leaks with or without diagnostic trouble code (DTC) P0365 and/or P0369. To correct the condition, follow the Service Procedure steps to reprogram the powertrain control module (PCM) and if necessary, replace the engine valve covers.
SSM 494182021-01-04. Service bulletin. ELECTRICAL SYSTEM; WHEELS; EQUIPMENT. Some 2020 Expedition/Navigator vehicles built on or after 19-Oct-2020 and equipped with four-wheel drive will keep the integrated wheel end (IWE) hubs engaged under all operating conditions. Although the IWE vacuum solenoid is still present, these vehicles may not be equipped with an electrical connector for the IWE vacuum solenoid. This is a characteristic of the vehicle. Do not attempt any repairs for this condition.
SSM 493552020-12-04. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Some 2015-2020 F-150 and 2018-2020 Expedition/Navigator vehicles equipped with a 3.5L/2.7L EcoBoost engine and four-wheel drive (4WD) may exhibit an intermittent grinding type noise while driving in two-wheel drive (2WD), most commonly on acceleration. This noise could appear to be turbocharger related. After engineering analysis of returned turbochargers that have been replaced for this condition, no concerns were identified with the turbochargers. The grinding type noise may be related to the 4WD system integrated wheel ends (IWE). To aid in diagnosis, shift the vehicle to 4WD and attempt to verify the condition. If the grinding noise no longer occurs with the vehicle in 4WD a IWE vacuum system and/or mechanical fault may be present.
TSB 20-23632020-11-05. Service bulletin. ELECTRICAL SYSTEM. Some 2019 MKZ, 2019-2020 EcoSport/Mustang/Continental/Fusion/F-150/Transit Connect/Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
TSB 20-23072020-11-05. Service bulletin. ELECTRICAL SYSTEM; WHEELS; EQUIPMENT. Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 vehicles equipped with TOD transfer cases may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure steps to remove and cap the vacuum supply line.
SSM 492922020-11-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the latest version of the appropriate diagnostic scan tool and perform a PMI on the TCU. If issues persist, open a hotline assistance request and include the IDS version (if applicable) used to perform the PMI and the Authorization Status PID value in the TCU datalogger. For claiming use causal part 14H092 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 492842020-11-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code. If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
SSM 492832020-11-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect feature in the application due to being a fleet vehicle. Replacing the TCU will not resolve this condition. Engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
SSM 492192020-10-06. Service bulletin. ENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Some 2018-2020 Navigator vehicles may exhibit excessive oil consumption with no visible oil leaks with or without diagnostic trouble code (DTC) P0365 and/or P0369. Engineering is working to implement a PCM calibration update for this condition. In the interim, clear the DTCs with the appropriate Ford scan tool, top off the oil to the top of the 'full range' on the dipstick and schedule a follow-up appointment with the customer for late November 2020. Advise the customer that a repair is expected to be available in November and remind customers to follow the Owner's Manual to check oil level. Dealers are requested to contact all customers that were previously scheduled to have this service performed in September and reschedule for late November.
SSM 492102020-10-06. Service bulletin. ENGINE AND ENGINE COOLING. Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
SSM 492062020-10-06. Service bulletin. ENGINE AND ENGINE COOLING. Some 2018-2020 Navigator vehicles may exhibit excessive oil consumption with no visible oil leaks with or without diagnostic trouble code (DTC) P0365 and/or P0369. Engineering is working to implement a PCM calibration update for this condition. In the interim, clear the DTCs with the appropriate Ford scan tool, top off the oil to the top of the 'full range' on the dipstick and schedule a follow-up appointment with the customer for late September 2020. Advise the customer that a repair is expected to be available in September and remind customers to follow the Owner's Manual to check oil level. Dealers are requested to contact all customers that were previously scheduled to have this service performed in July and reschedule for late November.
SSM 491842020-10-06. Service bulletin. EQUIPMENT. Some 2020 Navigator vehicles built on or before 27-July-2020 may exhibit an exterior door handle that does not illuminate when the Approach Detection lighting is illuminated. This may be due to software in the Body Control Module (BCM). Using the appropriate Ford diagnostic scan tool, download and run the BCM Module Configuration app. For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB 20-23152020-10-02. Service bulletin. ENGINE AND ENGINE COOLING. Some 2017-2020 F-150 2018-2020 Expedition/Navigator vehicles built on or before 31-Oct-2019 and equipped with a 3.5L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a worn variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure steps to replace the VCT units and update the powertrain control module (PCM) calibration with revised VCT parameters.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.