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Service bulletins for the 2020 Kia Telluride

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

152 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
PI2001_DP2020-02-03. Service bulletin. EXTERIOR LIGHTING; EQUIPMENT. Product Improvement Campaign (PI2001) - Dealer Principal Memo - Kia Motors America, Inc. is conducting a Product Improvement Campaign to adjust the headlamp aim on certain 2020 MY Telluride vehicles, manufactured from September 9, 2019 through December 14, 2019, to more precisely focus the headlamps on the correct position on the roadway and reduce the glare from the headlamps to oncoming traffic.
SC183_OWNR2020-02-03. Service bulletin. SEATS. VOLUNTARY SERVICE CAMPAIGN (SC183) - OWNER LETTER - Kia Motors America (KMA) has identified a typographical error regarding the "maximum tongue weight" towing specification in the 2020 MY Telluride Owner's Manual. In addition, Kia has identified certain second row seat related information that may be missing from your owner's manual. kia provided the owners with two stickers, one corrects the maximum tongue weight, and the second is a Warning regarding adjusting the second row seat while the vehicle is in motion or the seat is occupied.
SC183_TSB2020-02-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SEATS. VOLUNTARY SERVICE CAMPAIGN (SC183) - TECHNICAL SERVICE BULLETIN: TELLURIDE OWNER'S MANUAL UPDATES - This bulletin provides information to (1) correct a typographical error on the Maximum Tongue Weight, and (2) add a Warning label to the manual regarding the adjustment of the 2nd row seat while the vehicle is in motion or the seat is occupied on some 2020MY Telluride (ON) vehicles produced from January 10, 2019 through October 29, 2019.
SC183_QA2020-02-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SEATS; TRAILER HITCHES. VOLUNTARY SERVICE CAMPAIGN (SC183) - QUESTIONS AND ANSWERS - 2020 MY TELLURIDE OWNER’S MANUAL INFORMATION UPDATES
SC183_DPSM2020-02-03. Service bulletin. SEATS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TRAILER HITCHES. VOLUNTARY SERVICE CAMPAIGN (SC183) - DEALER PARTS AND SERVICE MANAGER MEMO - Kia Motors America (KMA) has identified a typographical error regarding the "maximum tongue weight" towing specification in the 2020 MY Telluride Owner’s Manual. The owner’s manual incorrectly identifies that the maximum tongue weight when towing a trailer is 351 lbs. However, the correct maximum tongue weight is 500 lbs. In addition, Kia has found that some manuals may be missing a warning pertaining to the adjustment of the 2nd row seat with the walk-in switch or strap while the vehicle is moving or when the seat is occupied.
SC183_DP2020-02-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SEATS; TRAILER HITCHES. VOLUNTARY SERVICE CAMPAIGN (SC183) - DEALER PRINCIPAL MEMO - Kia Motors America (KMA) has identified a typographical error regarding the maximum tongue weight towing specification in the 2020 MY Telluride Owner's Manual. The owner's manual incorrectly identifies that the maximum tongue weight when towing a trailer is 351 lbs. However, the correct maximum tongue weight is 500 lbs. In addition, Kia has found that some manuals may be missing a warning pertaining to the adjustment of the 2nd row seat with the walk-in switch or strap while the vehicle is moving or when the seat is occupied.
TSB_BOD200_R12020-01-04. Service bulletin. VISIBILITY; STRUCTURE; LATCHES/LOCKS/LINKAGES; EQUIPMENT. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: REAR DOOR WINDOW CURTAIN HOOK INSPECTION AND/OR REPLACEMENT (SA410) - THIS BULLETIN HAS BEEN REVISED TO INCLUDE ADDITIONAL INFORMATION. This bulletin provides the procedure to replace the rear door window curtain hooks on some 2020MY Telluride (ON) vehicles produced from June 1, 2019 through November 6, 2019, which may exhibit the rear door window curtain falling down or unable to latch due to the curtain hook(s) coming loose and/or detaching from the door frame.
TSB_BOD2002020-01-04. Service bulletin. EQUIPMENT; VISIBILITY; LATCHES/LOCKS/LINKAGES; STRUCTURE. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: REAR DOOR WINDOW CURTAIN HOOK INSPECTION AND/OR REPLACEMENT (SA410) - This bulletin provides the procedure to replace the rear door window curtain hooks on some 2020MY Telluride (ON) vehicles produced from June 1, 2019 through November 6, 2019, which may exhibit the rear door window curtain falling down or unable to latch due to the curtain hook(s) coming loose and/or detaching from the door frame.
PS6412020-01-04. Service bulletin. SEATS; EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY. PITSTOP 641: TELLURIDE SEAT SWITCH STICKING - This bulletin provides information regarding the front driver and/or passenger seat adjusting switch sticking on some 2020 MY Telluride (ON) vehicles. A sticking seat switch may be caused by insufficient clearance between the seat switch and side seat shield cover, and/or a broken/damaged cover. In some cases, removal and re-installation of the side seat shield cover or replacement may be required to address the concern.
TSBBOD1932019-12-09. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. TECHNICAL SERVICE BULLETIN: CROSS BAR KEY COVER SERVICE PART/REPLACEMENT - This bulletin provides the procedure to replace the roof cross bar key covers on some 2020MY Telluride (ON) vehicles, which may exhibit the cross bar key cover(s) falling off or noise while driving. Follow the procedure outlined in this bulletin to replace the four (4) cross bar key covers.
CS9991_OWNR2019-12-09. Service bulletin. VISIBILITY. Letter to Kia Telluride owners advising them that as part of our ongoing monitoring of Telluride performance, we have identified that in some instances, customers have reported windshield chipping followed by extensive cracking within a short period of time, thereby preventing repair of the chip. The Telluride vehicle's 2020 warranty specifically excludes coverage for broken, chipped, scratched or damaged window glass due to outside influence. However, as a valued customer, Kia would like to provide repair support should you encounter the issue described above.
CS9991_DSM2019-12-09. Service bulletin. VISIBILITY. This document is the notice to Kia Dealer Service Managers announcing the launch of a Customer Satisfaction Initiative for all Telluride customers on 11/1/2019. As part of the ongoing monitoring of Telluride performance, we have identified that in some instances, customers have reported windshield chipping followed by extensive cracking within a short period of time, preventing repair of the chip. Although the vehicle's warranty specifically excludes warranty coverage for broken, chipped, scratched or damaged window glass due to outside influence, KMA would like to provide Telluride customers with goodwill repair support should they encounter the issue while we continue to investigate. Dealers are asked to replace an affected Telluride customer's windshield under goodwill following inspection to confirm the condition (chip due to impact from road debris and windshield cracking preventing repair). KMA will also reimburse customers for out-of-pocket expense previously incurred due to this issue (instructions included in the owner notification letter).
TSBELE1902019-11-07. Service bulletin. ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN TSBELE190: SERVICE ACTION: AVN 5 WIDE SOFTWARE UPDATE VOICE RECOGNITION ISSUE (SA405) - This bulletin provides the procedure for updating the AVN 5 WIDE software on some 2020MY Telluride (ON) produced from January 9, 2019 through September 16, 2019 and Soul (SK3) vehicles produced from November 22, 2018 through September 19, 2019, which may experience inoperative voice recognition when setting a destination
TSBELE1892019-11-07. Service bulletin. ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN TSBELE189: SERVICE ACTION: RAIN SENSOR INSPECTION AND/OR REPLACEMENT (SA402) - This bulletin provides the procedure to inspect and if necessary, replace the windshield rain module and sensor assembly on some 2020MY Telluride (ON) vehicles produced from June 24, 2019 through July 17, 2019, which may have the incorrect rain sensor installed.
TSB_BOD1962019-11-07. Service bulletin. SEATS. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 2ND ROW SEAT EASY ENTRY CABLE INSPECTION AND REPAIR (SA406) - This bulletin provides information on how to inspect and repair the 2nd row easy entry cable on some 2020MY Telluride (ON) equipped with captain chairs, produced between June 03, 2019 through July 31, 2019, which may exhibit normal seat folding, but no forward sliding operation when pressing the easy entry button due to the seat release cable not properly secured to the retaining bracket.
PS6372019-11-07. Service bulletin. TRAILER HITCHES; EQUIPMENT. PITSTOP: TELLURIDE MAXIMUM TOWING TONGUE WEIGHT UPDATE- Kia Motors America (KMA) has identified a typographical error on page 5-148 of the 2020MY Telluride Owner’s Manual regarding maximum tongue weight capacity. The manual incorrectly identifies that the maximum tongue weight capacity is 351 lbs. However, the correct tongue weight capacity is 500 lbs
PS6272019-10-03. Service bulletin. ELECTRICAL SYSTEM. PITSTOP: INOPERATIVE LICENSE PLATE LAMP AND/OR LIFTGATE HANDLE SWITCH - This Pitstop provides information regarding concerns of inoperative license plate lamp(s) and/or tailgate handle switch on some 2020MY Telluride (ON) vehicles.
TT0742019-09-06. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. TECH TIP: Button Stuck in Rearview Mirror - Vehicle auto-dialing Roadside Assistance
PS6132019-07-11. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. PITSTOP: INSTRUMENT CLUSTER REPLACEMENT, MILEAGE SETTING WITH KDS - This publication provides the KDS service procedure for mileage setting on the listed vehicles with newly replaced instrument clusters.
TSBELE180_R12019-07-04. Service bulletin. ELECTRICAL SYSTEM. TSB: SERVICE ACTION: AVN 5 WIDE SOFTWARE UPDATE BLUETOOTH MEMORY ISSUE (SA386) - This bulletin provides the procedure for updating the AVN 5 WIDE software on some 2020MY Telluride (ON) produced from March 23, 2019 through April 30, 2019 and Soul (SK3) vehicles produced from February 18, 2019 to May 2, 2019, which may experience Bluetooth and navigation connection and/or memory issues.
TSBELE1802019-06-04. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. TSB: SERVICE ACTION: AVN 5 WIDE BLUETOOTH MEMORY ISSUE (SA386) - This bulletin provides the procedure for updating the AVN 5 WIDE software on some 2020MY Telluride (ON) produced from March 23, 2019 through April 30, 2019 and Soul (SK3) vehicles produced from February 18, 2019 to May 2, 2019, which may experience Bluetooth and navigation connection and/or memory issues.
TSBELE1682019-06-04. Service bulletin. PARKING BRAKE. TSB: SERVICE ACTION: ELECTRONIC PARKING BRAKE CONNECTOR INSPECTION AND/OR ADJUSTMENT (SA381) - This bulletin provides information on some 2020MY Telluride (ON) vehicles produced from January 17, 2019 through April 9, 2019, which may exhibit an Electronic Parking Brake (EPB) warning light illuminated.
PS6062019-06-04. Service bulletin. STEERING; WHEELS. PITSTOP: TELLURIDE ALIGNMENT SPECIFICATIONS - This Pitstop provides information regarding alignment specifications for 2020MY Telluride (ON) vehicles. In the event a wheel alignment is needed, ensure your alignment equipment has the correct specifications programmed into the PC database.
TSBCHA0972019-04-30. Service bulletin. STEERING. TSB: SERVICE ACTION: INTERMEDIATE STEERING SHAFT UNIVERSAL JOINT INSPECTION (SA383) - This bulletin provides information regarding the inspection of the intermediate steering shaft lower universal joint on certain 2020MY Telluride (ON) vehicles, produced between 1/9/2019 and 4/23/2019, for proper installation. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. Do not conduct inspections on vehicles not on the affected VIN list. This Service Action is in response to a decoupling incident in one vehicle during a regular inspection procedure. There have been no incidents in the field. To determine if the potential for decoupling or other steering shaft lower universal joint problems may exist in any of the possibly affected Telluride vehicles, Kia is making an inspection procedure available as outlined in this bulletin.
TSBELE1782019-04-30. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING. TSB: SERVICE ACTION: TELLURIDE (ON) HEADLAMP INSPECTION (SA380) - This bulletin provides information on certain 2020MY Telluride (ON) vehicles, produced from February 13, 2019 through March 30, 2019, which may exhibit intermittent or inoperative Daytime Running Lamp (DRL) at the headlamps due to an internal connection fault.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.