Service bulletin PI2001_DP

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10170902
Published by NHTSA	2020-02-03
Manufacturer's number	PI2001_DP
Manufacturer's date	2020-01-28
NHTSA component	EXTERIOR LIGHTING; EQUIPMENT

NHTSA's summary

Product Improvement Campaign (PI2001) - Dealer Principal Memo - Kia Motors America, Inc. is conducting a Product Improvement Campaign to adjust the headlamp aim on certain 2020 MY Telluride vehicles, manufactured from September 9, 2019 through December 14, 2019, to more precisely focus the headlamps on the correct position on the roadway and reduce the glare from the headlamps to oncoming traffic.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Lighting

Vehicles listed
KIA TELLURIDE	2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V148000	2024-02-26. EXTERIOR LIGHTING:HEADLIGHTS
2022468	2022-08-16. Accessories
2020351	2020-07-30. Lights And Instruments
20V436000	2020-07-28. FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; EXTERIOR LIGHTING:BRAKE LIGHTS; ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PS770	2024-09-06. Service bulletin. This Pitstop provides information regarding the disposal of the headlamp assembly desiccant/absorbent pack(s) on some 2020-2024MY Telluride (ON) vehicles equipped with either Halogen or LED lamps. The headlamp desiccant pack(s) may expand over time during normal vehicle operation. Desiccant pack expansion is normal. Desiccant packs are a consumable part and once the pack has fully expanded, it is no longer a functioning part. If the desiccant pack/bracket is determined to be expanded as shown below, it is recommended to be removed from the dust cap and then be discarded without a required replacement.
TSB_ELE320	2024-01-06. Service bulletin. TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.
WTY030_OWNR_R1	2023-11-04. Service bulletin. WARRANTY EXTENSION: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is extending the New Vehicle Limited Warranty coverage for the halogen headlamp assembly in certain 2020 MY Telluride LX/S/EX vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
WTY030_TSB_R1	2023-07-05. Service bulletin. TECHNICAL SERVICE BULLETIN: HALOGEN HEADLAMP REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the 'Halogen Headlamp High Beam Warranty Extension Program' (WTY030) to replace the affected (left and/or right side) headlamp assembly on certain 2020MY Telluride (ON) LX/S/EX vehicles, produced at Kia Georgia from January 09, 2019 through November 18, 2019, which may exhibit a loss of high-beam functionality. Due to an internal failure in the headlamp, the high beam lights may not illuminate when turning the light switch from the low to high beams. The low-beam function is not affected. The vehicle’s warranty for this issue will be extended from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TSB_BOD314	2023-06-01. Service bulletin. TECHNICAL SERVICE BULLETIN: OVERHEAD CONSOLE SUNGLASS DOOR-LATCH REPAIR - This bulletin provides information to repair the overhead console lamp assembly and sunglass door latch on some 2012-2023MY model vehicles listed in the table below, which may encounter the sunglass case of the overhead console lamp not closing properly.
WTY030_TSB	2023-05-30. Service bulletin. TECHNICAL SERVICE BULLETIN: HALOGEN HEADLAMP REPLACEMENT - This bulletin provides information associated with the 'Halogen Headlamp High Beam Warranty Extension Program' (WTY030) to replace the affected (left and/or right side) headlamp assembly on certain 2020MY Telluride (ON) LX/S/EX vehicles, produced at Kia Georgia from January 09, 2019 through November 18, 2019, which may exhibit a loss of high-beam functionality. Due to an internal failure in the headlamp, the high-beam lights may not illuminate when turning the light switch from the low to high beams. The low-beam function is not affected. The vehicle's warranty for this issue will be extended from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
WTY030_OWNR	2023-04-28. Service bulletin. WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage for the halogen headlamp assembly in certain 2020 MY Telluride LX/S/EX vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension addresses, at no cost to you, the potential failure of the halogen headlamp assembly, which may cause a loss of high beam functionality.
WTY030_REIMB	2023-04-28. Service bulletin. WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
WTY030_QA	2023-04-28. Service bulletin. WARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the warranty extension (WTY030).
WTY030_DPSM	2023-04-28. Service bulletin. WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage for the halogen headlamp assembly in certain 2020 MY Telluride LX/S/EX vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension addresses, at no cost to the customer, the potential failure of the halogen headlamp assembly, which may cause a loss of high-beam functionality.