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Service bulletin TSB_ELE320

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10247556
Published by NHTSA2024-01-06
Manufacturer's numberTSB_ELE320
Manufacturer's date2023-12-07
NHTSA componentEQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM

NHTSA's summary

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
KIA CADENZA2020
KIA K52021, 2022, 2023
KIA NIRO2020, 2021, 2022
KIA NIRO EV2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
KIA NIRO PHEV2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
KIA SELTOS2021, 2022, 2023
KIA SORENTO2021, 2022, 2023
KIA SORENTO HYBRID2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
KIA SORENTO PHEV2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
KIA SOUL2020, 2021, 2022
KIA STINGER2022, 2023
KIA TELLURIDE2020, 2021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20263272026-07-03. Electrical
25V6490002025-09-25. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
20243232024-06-06. Electrical
24V3580002024-05-21. ELECTRICAL SYSTEM:PROPULSION SYSTEM:SHOCK PROTECTION
20240932024-02-14. Electrical
23V5790002023-08-15. EQUIPMENT:OTHER:LABELS
20226892022-12-06. Electrical
22V8990002022-12-06. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT
20225312022-09-20. Accessories
20224682022-08-16. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
WTY046_REIMB2026-10-01. Warranty extension. WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY046) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the Warranty Extension Campaign program launch.
WTY046_QA2026-09-30. Warranty extension. WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY046) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY046.
WTY046_OWNR2026-09-30. Warranty extension. WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY046) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the Heating, Ventilation, and Air Conditioning (HVAC) blower motor in certain 2022 MY Stinger vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
WTY046_DPSM2026-09-30. Warranty extension. WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY046) - This document is the announcement to the dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the Heating, Ventilation, and Air Conditioning (HVAC) blower motor in certain 2022 MY Stinger vehicles, manufactured from January 6, 2021 through December 24,2021, from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
WTY046_DP2026-09-30. Warranty extension. WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY046) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the Heating, Ventilation, and Air Conditioning (HVAC) blower motor in certain 2022 MY Stinger vehicles, manufactured from January 6, 2021 through December 24, 2021, from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
SC370_REIMB2026-09-30. Service campaign. VOLUNTARY SERVICE CAMPAIGN: REIMBURSEMENT FORM (SC370) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the Voluntary Service Campaign program launch.
SC370_QA2026-09-30. Service campaign. VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC370) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC370.
SC370_OWNR2026-09-30. Service campaign. VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC370) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to relocate and install an improved blower motor 50-ampere fuse, with an increased terminal width, within the front wiring harness fuse box assembly in certain 2022 MY Stinger vehicles that were originally sold in or are currently registered in one of the 7 high-heat states (AZ, FL, HI, LA, MS, NV, and TX) to improve blower motor performance.
SC370_DPSM2026-09-30. Service campaign. VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC370) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign on certain 2022 MY Stinger vehicles, manufactured from February 22, 2021 through July 21, 2021, that were originally sold in or are currently registered in one of the 7 high-heat states (AZ, FL, HI, LA, MS, NV, and TX) to improve blower motor performance.
SC370_DP2026-09-30. Service campaign. VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC370) - This document is the announcement to the dealer principals advising that Kia is conducting a g a Voluntary Service Campaign on certain 2022 MY Stinger vehicles, manufactured from February 22, 2021 through July 21, 2021, that were originally sold in or are currently registered in one of the 7 high-heat states (AZ, FL, HI, LA, MS, NV, and TX) to improve blower motor performance.