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Service bulletin SC183_DPSM

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10170768
Published by NHTSA2020-02-03
Manufacturer's numberSC183_DPSM
Manufacturer's date2020-01-09
NHTSA componentSEATS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TRAILER HITCHES

NHTSA's summary

VOLUNTARY SERVICE CAMPAIGN (SC183) - DEALER PARTS AND SERVICE MANAGER MEMO - Kia Motors America (KMA) has identified a typographical error regarding the "maximum tongue weight" towing specification in the 2020 MY Telluride Owner’s Manual. The owner’s manual incorrectly identifies that the maximum tongue weight when towing a trailer is 351 lbs. However, the correct maximum tongue weight is 500 lbs. In addition, Kia has found that some manuals may be missing a warning pertaining to the adjustment of the 2nd row seat with the walk-in switch or strap while the vehicle is moving or when the seat is occupied.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals, Seats, Trailer hitch

Vehicles listed
KIA TELLURIDE2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V4300002026-07-02. SEATS:FRONT ASSEMBLY:POWER ADJUST
20245492024-08-15. Label
24V4070002024-06-05. SEATS:FRONT ASSEMBLY:POWER ADJUST
20224682022-08-16. Accessories
22V6260002022-08-15. TRAILER HITCHES
20194162019-08-20. Seats And Restraints
20192782019-06-10. Label

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB_ELE3202024-01-06. Service bulletin. TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.
PS576_R22022-02-04. Service bulletin. PITSTOP: BATTERY DEALER (SHIPPING)/CUSTOMER MODE SWITCH - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding a new interface related to the electronic Dealer (Shipping) / Customer Mode Switch setting on all applicable models.
TSB_CHA1132022-01-20. Service bulletin. TECHNICAL SERVICE BULLETIN: REAR SHOCK ABSORBER ASSEMBLY NOISE - This bulletin provides information to replace the rear self-leveling shock insulator and locking nut on some 2020-2021MY Telluride (ON) vehicles produced from January 1, 2019 through December 1, 2020 which may exhibit noise from the rear of the vehicle while driving over bumps or on a bumpy road. Replacing the insulator instead of the complete rear shock assembly is recommended to help raise customer satisfaction with the reduced customer repair expense.
TSB_ELE231_R32021-12-23. Service bulletin. TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT FOR DTC C160449 & C160649 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on the inspection and replacement of the front camera on some vehicles. Due to an internal control chip concern inside the camera, the vehicle may exhibit a Forward Collision Avoidance Assist Warning Lamp (A) and/or Master Warning Lamp (B) with C160449 and/or C160649 codes. Certain systems may become temporarily disabled during occurrences: Smart Cruise Control (SCC), Lane Keep Assistance (LKA), Lane Departure Warning (LDW), Forward Collision-Avoidance Assist (FCA), Forward Collision Warning (FCW) and/or Driver Attention Warning (DAW).
TSB_ELE246_R12021-10-02. Service bulletin. TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT AND SOFTWARE UPGRADE INSTALLATION - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the front view camera system (FR_CMR) on the vehicles listed below, when a new replacement Front View Camera installed with a part number ending in "SW0". NEW parts with a part number ending in "SW0" do not have the operating software upgrade installed. If the software upgrade is not installed, units will exhibit a warning light ON with Diagnostic Trouble Codes (DTCs) related to the front view camera. Some vehicles require recovery and recording the prior variant coding value before replacement.
TSB_ELE231_R22021-09-03. Service bulletin. TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT FOR DTC C160449 & C160649 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on the inspection and replacement of the front camera on some vehicles. Due to an internal control chip concern inside the camera, the vehicle may exhibit a Forward Collision Avoidance Assist Warning Lamp (A) and/or Master Warning Lamp (B) with C160449 and/or C160649 codes. Certain systems may become temporarily disabled during occurrences: Smart Cruise Control (SCC), Lane Keep Assistance (LKA), Lane Departure Warning (LDW), Forward Collision-Avoidance Assist (FCA), Forward Collision Warning (FCW) and/or Driver Attention Warning (DAW).
TSB_ELE213_R22021-02-02. Service bulletin. TECHNICAL SERVICE BULLETIN: SVM/AVM CAMERA DISPLAY IMAGE QUALITY AND TPMS LIGHT ON - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to repair, the female coaxial cable terminals located in the respective locations as shown below on some 2020-2021MY Telluride (ON) vehicles produced June 1, 2020 to September 2, 2020, equipped with Side View Monitor or (SVM) or Around View Monitor (AVM) systems, which may exhibit intermittent issues with camera images flickering, displaying lines on the display, or intermittent TPMS communication failures resulting in error messages on the cluster.
TSB_ELE2132020-11-04. Service bulletin. TECHNICAL SERVICE BULLETIN - SVM/AVM CAMERA DISPLAY IMAGE QUALITY - This bulletin provides the procedure to repair, the female coaxial cable terminals located in the respective locations as shown below on some 2020-2021MY Telluride (ON) vehicles produced June 1, 2020 to September 2, 2020, equipped with Side View Monitor or (SVM) or Around View Monitor (AVM) systems, which may exhibit intermittent issues with camera images flickering or displaying lines on the display.
PS654_R12020-11-03. Service bulletin. PITSTOP: DOOR SPEAKER DIAGNOSTIC GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides diagnostic information to guide in diagnosis of suspected defective door speakers on some Kia vehicles.
PS6752020-09-03. Service bulletin. PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.