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Service bulletin TSBCHA097

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10159253
Published by NHTSA2019-04-30
Manufacturer's numberTSBCHA097
Manufacturer's date2019-04-26
NHTSA componentSTEERING

NHTSA's summary

TSB: SERVICE ACTION: INTERMEDIATE STEERING SHAFT UNIVERSAL JOINT INSPECTION (SA383) - This bulletin provides information regarding the inspection of the intermediate steering shaft lower universal joint on certain 2020MY Telluride (ON) vehicles, produced between 1/9/2019 and 4/23/2019, for proper installation. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. Do not conduct inspections on vehicles not on the affected VIN list. This Service Action is in response to a decoupling incident in one vehicle during a regular inspection procedure. There have been no incidents in the field. To determine if the potential for decoupling or other steering shaft lower universal joint problems may exist in any of the possibly affected Telluride vehicles, Kia is making an inspection procedure available as outlined in this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
KIA TELLURIDE2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PS7502023-10-01. Service bulletin. PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.
PS6062019-06-04. Service bulletin. PITSTOP: TELLURIDE ALIGNMENT SPECIFICATIONS - This Pitstop provides information regarding alignment specifications for 2020MY Telluride (ON) vehicles. In the event a wheel alignment is needed, ensure your alignment equipment has the correct specifications programmed into the PC database.